I have never been to a Steak n Shake before but have seen it many times on our vacations over the years. So I decided to try it and see what it was all about. I guess its "upscale" fast food. I think that is what they are trying to do. Kind of a diner motif with a Denny's like menu. We went late in the morning so my daughter had the breakfast taco, wife had patty melt, and I had the country skillet. Daughter liked her choosing. I thought my skillet was what I expected -kk-. My wife on the other hand laughed when she was served her patty melt. She opened her melt and was looking for the meat and could not find much but a thin piece of beef. Obviously she chose patty melt from the picture on the menu and what she was served was not even close. My wife pointed this to the waitress and she replied that it was how the cook cut the melt.
My wife chuckled at this answer and attempted to eat her patty melt. So definitely a thumbs down for my wife. Now to be fair the manager did come and removed her order from the bill which I did not expect, but I thought was very nice. However, even without the our little snafu, I can not recommend this place. There are literally too many places on the main drag that is better bang for the buck.