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“Not very happy with stay.” 1 of 5 bubbles
Review of Travelodge Lake Erie Sandusky

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Travelodge Lake Erie Sandusky
Ranked #27 of 35 Hotels in Sandusky
Chatham
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Not very happy with stay.”
1 of 5 bubbles Reviewed June 28, 2013

The room was not very clean. There was a ring in the toilet, mold in the bathroom, spiders and cobwebs in the room, a dirty window sill, cobwebs and dirt in the dresser drawers, dried food in their information booklet. The pool was suppose to close at 11pm, however, they kept it open later. People were using it at 11:30 and being very loud. Our 2nd and 3rd nights there was no parking any where near our room. We had to park out by the main road on the 2nd night; and on the 3rd night we had to wait for a car to leave so we could park. Also on the 3rd night, there were noisy people in the parking lot; this was about 11:30pm. Some issues were resolved, the ring in the toilet, the dirty window sill, and the noisy people at the pool and in the parking lot. When I talked to the manager about the problems when I checked out, she apologized and explained what she was doing about the housekeeping, but offered no compensation. We will definitely not be back!

  • Stayed June 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Travelodge

Helpful?
2 Thank Carol O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review, July 14, 2013
I'm very saddened to hear about the problems you encountered during your stay with us and also offer my apologies. Although this is a seasonal, budget-friendly hotel, no one should expect anything less than clean, comfortable, safe accommodations. We have been having some issues with our housekeeping staff and comments such as yours gives us important feedback to share with the staff so that they will improve their attention to detail.

Thank yo for sharing your comments and helping us to meet our goal of continuous quality improvement!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
    6
    22
    41
    37
    87
See reviews for
106
33
2
3
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed June 23, 2013

Nasty! Stains on sheets and blankets mold and caked up dirty in bathroom and bugs everywhere. Put our do not disturb sign on the door to keep maid out while gone and she came in anyway a previous guest from another room had left their card in our room complaining about the conditiin of room and maid left us a nasty note saying she couldnt clean well cuz of our belongings umm we didnt want you in there and that card was for room 116 our room was 141. People above us banging on wall and floor all night called front desk to complain and they did absolutely nothing about pounding went on for another 2 hrs after I called. There were some nasty stains on the ceiling and also glitter everywhere in the room. Also ice machine leaking water all over floor and ice build up on top of machine clear up to the ceiling. Oh and a bunch of drunk kids partying at the pool until after 2 am . My advice is find somewhere else this is one gross place

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank melinda42013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review, June 25, 2013
Thank you for taking the time to rate and review your recent stay with us. While it is true that this property is geared toward the budget-friendly consumer (and thus has much lower prices than most of our competitors), there's no reason to expect anything less than clean, comfortable, safe surroundings.

As you also know, we're a very heavy tourist area and some of our guests, unfortunately, aren't as neighborly as others expect. Having said that, however, it sounds as if the front desk staff could have been a bit more proactive and at least kept you informed of how they were handling the problem. I sincerely apologize for their lapse in judgement in this area.
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Travelers are raving about these Sandusky hotels

Carey
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed June 10, 2013

Nothing spectacular but room was clean and the price was very affordable. Staff was friendly and very helpful.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Travelodge

Helpful?
Thank Larry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review, June 14, 2013
Thank you for taking the time to rate and review your recent stay with us. I'm so pleased to hear that you found our staff friendly and helpful and that you enjoyed your stay. I'm also happy to hear that you found the price to be affordable and found value in your stay with us. We hope to welcome you back again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
akron ohio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed May 29, 2013

rented two rooms arrived late first smelled musty after making three sets of keys they unlocked the room and it was occupied with belongings. They moved us to there other hotel best budget inn, wow what a room MOL on all bathroom walls, spider webs and spiders all over the desk persons said I know about it. so back to starting hotel they found us a room card slot lock broken they unlocked the door for us smelled musty mouse poop on the towels there answer to everything was we just opened.

Room Tip: go some place else
See more room tips
  • Stayed May 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank robert p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review, June 9, 2013
I'm sorry for the inconveniences that you encountered with two of our eight hotels. The two hotels that you experience ARE seasonal properties and, as such, do take a bit of time to get up and running at the beginning of the season. Rest assured that the issues that you identified have been rectified and we hope you'd give us another chance in the future to prove to you that we really do strive for continuous quality improvement and that everyone should be assured of a clean, comfortable, safe place to stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Lake Erie Sandusky

Property: Travelodge Lake Erie Sandusky
Address: 5906 Milan Rd., Sandusky, OH 44870
Phone Number:
Location: United States > Ohio > Sandusky
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 35 Hotels in Sandusky
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Lake Erie Sandusky 2*
Number of rooms: 92
Official Description (provided by the hotel):
The roller coasters at Cedar Point are just five miles away from our comfortable hotel, which features family rooms as well as luxurious honeymoon Jacuzzi rooms. Enjoy a large heated outdoor pool, complimentary express limited Continental breakfast, and easy access to the Baci NiteClub and Restaurant right across the street. Stay close to adventure. ... more   less 
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Also Known As:
Travelodge Lake Erie Sandusky Hotel Sandusky
Travelodge Sandusky
Travel Lodge Sandusky
Travelodge Lake Erie Sandusky Ohio

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