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“Mixed Feelings but will probably stay again” 4 of 5 bubbles
Review of Fairfield Inn & Suites Wheeling-St. Clairsville, OH

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Fairfield Inn & Suites Wheeling-St. Clairsville, OH
Ranked #11 of 15 Hotels in Saint Clairsville
Denver, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Mixed Feelings but will probably stay again”
4 of 5 bubbles Reviewed July 16, 2011

Overall the hotel was clean and comfortable. Downside: Made reservation 7 mos. prior to visit only to end up with a handicapped room. Not bad, but no tub and water constantly on the floor as the shower wasn't a separate 'unit'. The toilet plugged up twice during our 4 day stay. Upon check-in I advised of AAA discount. Upon check-out was told that the clerk who checked us in didn't give us the discount and they could only fix it for our last night. The first night was a whopping $159, so it does make a difference. There was a special event while we were there so the prices were jacked up higher than normal. Overall cost for 4 nights was approx $600. I will say that except for the billing error (which I will be contacting the GM), the staff was friendly and pleasant. And again, most of all, we appreciated the cleanliness of the hotel. Great breakfast as well and coffee/water available at all hours.

  • Stayed July 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank roadtraveler2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandmother9, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review, February 2, 2012
Thank you for your review. It is very important for our guests to submit their reviews so that management can better understand what makes our guests satisfied with their stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    35
    35
    28
    14
    5
See reviews for
48
21
3
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Central Ohio
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed July 9, 2011

We stayed at this location to be close to Wheeling Casino.

We paid $129/night. I felt like that was a little high compared to other Fairfield Inns I have stayed in in larger cities.

The hotel was clean. The room was clean. We stayed in room 124. I don't believe the air conditioning thermostat was working properly. We could either have the room at 70+ or 60. No in between. I didn't bring it to the managements attention because others in the room were sleeping and once I realized the problem and I didn't want want them to service it and wake everyone up.

The mattress and the bed linens were very comfortable. Upgrade from your standard hotel beds. We used a rollaway which was complimentary but first come first serve. It was as good as hotel rollaways are.

We did use the pool. The jacuzzi wasn't working properly and Ferge, the night clerk fixed it for us. He was very frendly and helpful.

We didn't get up in time for breakfast so can't comment on that. It was a continental breakfast and the space appeared to be adequate for the number of rooms.

  • Stayed July 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank friendlyflyer84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandmother9, General Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review, February 2, 2012
There are a variety of activities in the area that our guests can enjoy while in the area. We also offer the highest standard of bedding. We look forward to accomodating you on your next trip to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, Pennsylvania
Level Contributor
146 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed August 25, 2010

Arrived late evening and met my son there. Front desk very helpful in directing us to some local services and establishements. Comforatble beds, clean rooms, friendly staff, reasonable breakfast - all typical of the Fairfield/Marriot chain. It might be a touch pricey even with AAA discount, but not too far out of line. TV still old style and could be improved by offering a flat screen, but that's a minor gripe. I'd stay again.

Stayed August 2010, traveled with family
Helpful?
1 Thank BobbyGolfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandmother9, Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review, September 9, 2010
Thank you very much for your kind words. Your positive feedback is greatly appriechiated and very well heard. We look forward to serving your needs the very next time you are in the Saint Clairsville area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hunker, Pennsylvania
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed May 15, 2010

Think of a restaurant, got one in mind? Within one mile of this hotel is that restaurant. There is Denny's, Steak 'N' Shake, Burger King, Buffalo Wild Wings, Quizno's, Long John Silvers, KFC, just to name a few. Want to go to the mall? No Problem, I walked there from the hotel on three different occasions. Besides what is around the hotel, in the hotel is a 24 hour gym (one treadmill with a tv attached, one stair master thing, and two bicycles) if you go to use the treadmill and want to watch tv bring headphones!! We Stayed in the King suite, WOW. So very nice and we fit three grown adults comfortably, the bed was very cozy, plasma screen tv, comfortable couch with pull out bed. There also was a mini fridge, microwave and toaster oven. I loved this hotel! Downfalls? The website says their pool was being remodeled, but it was open. Any room other than the King suite is garbage, small and cramped with almost no space no move around. Would I recommend you to stay here? ABSOLUTLEY! It was quiet and in the middle of everything but also out of the way. Just be careful when you pull out of the hotel and you are going towards walmart, stay in the right lane unless you wanna go back on 70! Other than that I'm going back sometime real soon, I'm on my way now!!! See you there!

  • Stayed April 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank melmyers88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandmother9, Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review, September 9, 2010
We apprichiate your review of our property. We are in a very convienant location for all the local attractions and realize that this is very valuable to our guests. With the updated king suites, they are family friendly and provide ample space. Thank you with great appriechiation and we look forward to serving your needs on your very next trip to the Saint Clairsville area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed February 14, 2010

We stayed at this hotel Feb. 13, 2010 as part of a "cabin fever" trip. We chose this hotel because we had stayed there a couple of years ago, with no problems. This visit was very different. We checked in about 1/2 hr. early, and the lady at the desk was very professional and pleasant. Our room was not ready, but the maid assigned to it just happened to be nearby. The desk clerk asked her if she could get it ready soon, and the maid said she would., and she did. She was very nice and she did a good job. I believe her name was "Susan". After that, things went downhill. There were 8 or more UNSUPERVISED children running around in the lobby, pool, exercise and breakfast room areas. Their ages appeared to range between approx. 7-15. We saw one adult one time with them , for a few minutes. The reason I say 8 or more is that occasionally we would see a different one with the group, so I don't know if they were all staying together, or if they were from separate groups. Every exercise machine was taken by them, and they were playing loud music. The music could not really be heard outside the room, except when they were running in and out of the door, but even with that door closed, we could FEEL THE VIBRATIONS of jumping and running . And I mean we could feel it upstairs on the second floor in our room. When we went to use the computer in the lobby, 2 of the children were using it, so we waited on the other side of the lobby. When my husband sat down at the computer, the seat (upholstered) was wet. The child was wearing a bathing suit, apparently a wet one. When we went to use the hot tub, there were no towels, and the hot tub had brown scum on the foam. There were 3 of the same children swimming and running and yelling unsupervised in the pool area (under the sign that said "no unsupervised children"). I was wondering if the hotel considered that to be a liability. My husband asked the front desk clerk (evening shift) for towels. After about 15 minutes, she did bring them. He told her about the children (which she could see), but she did nothing. Also the toilets clogged twice. Then in the morning,of course, the children were in the breakfast area unsupervised, swarming the food area. At 9:15 A.M., much of the food selection was gone. One of the children was trying to make waffles on that hot waffle iron. Believe it or not, a lady came in and made coffee as we were finishing ,who said nothing to them. When we left the hotel, a few minutes later, there was no one at the desk. It's probably a good thing. I love children, but to let them run among strangers, pools, equipment etc. unsupervised is dangerous, and for the hotel to do nothing about it is just as bad. We will not be returning.

  • Stayed February 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank joconna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandmother9, Manager at Fairfield Inn & Suites Wheeling-St. Clairsville, OH, responded to this review, September 9, 2010
It is very important to us when members of our staff are induvidually named. We take pride in training our staff to be very kind and courtious to our guests. You can be assured that our staff takes every effort to ensure customer satisfaction. Thank you for your visit to Saint Clairsville Fairfield inn and we look forward to serving your needs the next time you stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chrometoaster
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 30, 2009

We stayed in this hotel as it was a central meeting place for family members, so we could tour Oglebay Festival of Lights. We booked three rooms. We were all thoroughly impressed with everything about this hotel. The staff was very friendly and attentive when needed. The rooms were clean, beds extremely comfortable (not typical hard hotel mattress), and the bathrooms above average size. The pool area was nice and clean, and not overly hot. The exercise equipment seemed new, and we especially loved the treadmills which had their own headset/tv's attached. The morning complementary breakfast included the usual items, with the addition of waffles/pancakes, etc. There are plenty of places to eat, with a mall & walmart nearby. We would definitely recommend this hotel to anyone traveling to this area.

  • Stayed November 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chrometoaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ohio
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed September 20, 2009

We only stay at Marriott and associated hotels. This one is remodeled but still signs of being old.The cost is still the same as a new Marriott. The room doors do not close unless pushed on forcefully . Bathroom had a little mold. Breakfast was more like a super 8. Over all disappointed in this one. Beds are great.

  • Stayed September 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pumpkin12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Wheeling-St. Clairsville, OH

Property: Fairfield Inn & Suites Wheeling-St. Clairsville, OH
Address: 67731 Mall Rd, Saint Clairsville, OH 43950-1701
Phone Number:
Location: United States > Ohio > Saint Clairsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 15 Hotels in Saint Clairsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Wheeling-St. Clairsville, OH 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Fairfield Inn And Suites By Marriott Wheeling St Clairsville Hotel
Fairfield Saint Clairsville
Fairfield Inn Saint Clairsville
Marriott Saint Clairsville
Saint Clairsville Fairfield Inn
Saint Clairsville Marriott

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