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“Great staff! Great room! Great pool! Great hotel!”

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Country Inn & Suites By Carlson, Toledo South
Ranked #2 of 6 Hotels in Rossford
Certificate of Excellence
West Des Moines, Iowa
Level Contributor
3 reviews
3 hotel reviews
“Great staff! Great room! Great pool! Great hotel!”
5 of 5 bubbles Reviewed July 6, 2014 via mobile

We visit the Toledo area often, about once a month. We've stayed at almost every hotel in Rossford, Perrysburg and Maumee. Country Inn and Suites is at the top of our list. The rooms are really nice and sort of remind us of Walt Disney's Port Orleans. The pool is always warm and the hot tub is massive. The delicious complementary breakfast features waffles, oatmeal and scrambled eggs. But the real stand-out is the staff. They're warm, helpful and friendly. They even have warm cookies and suckers (which ranks them tops with our kids.)

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SJMcKeown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cistoledo, Manager at Country Inn & Suites By Carlson, Toledo South, responded to this review, July 29, 2014
Thank you for taking a moment to provide our property with such a great review!!! We are extreamely glad to hear that you have throughly enjoyed your stay at the Country Inn & Suites Toledo South! Cleanliness, excellent customer service, and a facility in great condition is what we take pride in. We are pleased to know that we were able to provide you with just that!
Should you find yourself this way again, we hope you do not hesitate to stay with us again! We look forward to the pleasure of making yet another memorable experience for you. Thank YOU!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
    169
    118
    39
    19
    27
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Michigan
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

We booked here last minute, decided to visit the Toledo Zoo. Clean room, friendly staff, above average breakfast choices. Nice pool and hot tub. Short hop to Toledo. Enjoyed our quick stay, will stay again.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winger999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cistoledo, Manager at Country Inn & Suites By Carlson, Toledo South, responded to this review, July 29, 2014
Appreciate your positive commnets about our location and cleanliness. Best compliment was that you would stay with us again.
Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed July 3, 2014 via mobile

We chose this hotel based on the reviews and the close proximity to Bass Pro and the Toledo Zoo. We were not disappointed! We had a nice room with 2 Queen beds, a living room with couch, additional tv, and chair. Would stay here again! Also recommend a trip in to nearby Maumee for dinner.

Stayed July 2014
Helpful?
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Kingston, New Hampshire
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed June 26, 2014 via mobile

This was an excellent stay. Very easy on and off of the highway. Great gas station across the street. Some dining options close but not on the property. The lobby is pretty and there is a pool and fitness room. All common spaces were in use and looked clean and well appointed. As the rooms were; very clean and very comfortable. I really liked the pillows and the bed linens. There is a continental breakfast included with your stay in the morning. One of the best I've seen. Oatmeal or chicken biscuits and gravy for hot selections. A selection of cereals, pastries, fruits, as expected. And of course, coffee and juices.

Stayed June 2014, traveled with friends
Helpful?
Thank amybeth24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 25, 2014

The standard high quality Country Inns property. Front desk called after check-in to make sure the room met our expectations....first time that has happened at ANY hotel. We use CI&S whenever available.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LOveBreakfast666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed June 20, 2014

I stayed at this property because they allowed pets. That was really the only redeeming quality of this property. Upon arrival, the air conditioning was inoperable in the lobby/breakfast area. When I inquired as to when it would be repaired, the front desk clerk said that it would "be a while". It was a very warm day, so the windows were open in the lobby. While I understand why, all the smokers smoke on the other side of those windows and the 2nd hand smoke was wafting into the lobby.
The beds in the room are very uncomfortable. The mattresses are old and the bedding doesn't fit properly on the beds, so every time I moved in bed, the fitted sheet would slip off the corners and expose the mattress, that doesn't have a mattress cover.

Room Tip: If you stay here, ask for a room on the street side. The back of the hotel faces the Ohio Turnpike.
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raghag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cistoledo, Manager at Country Inn & Suites By Carlson, Toledo South, responded to this review, June 23, 2014
We would like to thank you for posting feedback about your recent stay. We apologies for any problems you had with your room, and especially the problems you reported with front desk. It is our hope that you would give us another opportunity to serve you.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 18, 2014

Walked in to a horrible smell, followed by rude staff. In my room found food in fridge and black hairs all over the sheets and pillow cases. Upon further inspection found stains on the sheets and blood stains on one of the pillow cases. Since hotel was booked and no other rooms available requested new sheets. This proved to be a huge problem for the staff since housekeeping was gone for the night and front desk staff just handed me the sheets and said they didn't know how to make the beds and I was on my own. I will never come back to this hotel again. Hampton and Marriott right next door is cleaner, more respectful to guests and less expensive. Just my 2 cents!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chiefbucknut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Toledo South, responded to this review, June 22, 2014
We would like to thank you for posting feedback about your recent stay. We would also like to sincerely apologize for the problems you had with your room, and especially for the problems you reported with the front desk!

We appreciate this opportunity to check in with our Toledolocation and fine tune our operations. We certainly hope to have you back with our brand on your next vacation so we may have an opportunity to exceed your expectations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Toledo South

Property: Country Inn & Suites By Carlson, Toledo South
Address: 9790 Clark Dr, Rossford, OH 43460-1700
Phone Number:
Location: United States > Ohio > Rossford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Rossford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Toledo South 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Toledo South Rossford, Ohio

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