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“Clean and Simple”

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Holiday Inn Express Cleveland-Richfield
Ranked #3 of 6 Hotels in Richfield
Medina, Ohio
Level 6 Contributor
196 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Clean and Simple”
Reviewed February 2, 2010

We checked in late and didn't get to enjoy all that the hotel had to offer. But as far as the room goes, it was clean. Coffee/tea set up in room. Well-lit bathroom with toiletries. Conair hair dryer provided. Micro/refridgerator combo. Very tall beds with clearly labeled soft and firm pillows. Vending machines worked. Only bad thing: cable tv has about 12 channels. We were pleasantly surprised by the hot breakfast...anything you could ever want. From waffles to yogurt to HOT cinnamon buns!

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Metoer1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 reviews from our community

Traveler rating
    75
    67
    25
    10
    6
See reviews for
75
51
12
25
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
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  • Any
English first
Cleveland, OH
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 8, 2009

This is pretty much your standard suburban Holiday Inn Express. I got a room on Priceline for $53. Checked in about midnight with a friendly front-desk employee. The room was pretty big, with two queens, and a nice bathroom. Continental breakfast was pretty generic, but nice to have anyway. The hotel had a bunch of amentities (like free wifi and pool) that we didn't use - but they're there. If you can get a good rate here, go for it.

  • Stayed November 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdog0092000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 20, 2009

We stayed here for the night while visiting friends in the area. Check in was simple and pleasant. The first room we were in was dirty and run down. There was trash in the drawers and the desk seat was worn to the point of ready to tear open. After it started to rain and drip inside the room I called and asked for another room. The second room was much cleaner and not so run down. The pool was very nice, except the chlorine was so high we were unable to swim for very long. I haven't had my eyes burn that much before! Two of the three machines in the fitness room were broken with out of order signs on them. There were no hand weights or weight machines, just cardio equipment. The breakfast staff was friendly and the breakfast was typical Holiday Inn Express fare. I did find it unusual to serve the milk in jugs with the tops off instead of the individual milks and the tip cup by the coffee was odd. Overall this hotel was just okay and next time we will try a different one in the area.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldTraveler6784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed June 21, 2009

We needed a place to stop for a night when driving home from New York to Chicago. I chose the Holiday Inn Express Cleveland-Richfield based on the good reviews on Tripadvisor. The hotel did not disappoint. It was very convenient to I-80 (The Ohio Turnpike). The lobby and rooms were nice. We had a suite with two queens and a pullout sofa bed. The room was very comfortable for our family of 5. There was free internet in the room. The room was nicely decorated and very clean. Beds were comfortable. The sofa bed was not, according to my daughters. Breakfast was decent. The Holiday Inn cinnamon rolls are very good. The breakfast room was large and uncrowded. The staff was nice. The best part of this hotel is the pool. It is clean and WARM. The spa is HUGE and bubbly. There is a sauna, The pool was open until 11PM. When you are using a hotel as a stopover on the interstate, it is really nice to have a good pool area in which to relax and unwind. My family really enjoyed the pool. This hotel is a good value. Also, if you have time, go see Brandywine Falls. It is only 10 minutes away in the Chuyahoga Valley National Park.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank crazywith3kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 20, 2009

Located right off the highway, the hotel is quiet, comfortable, and clean. The front desk staff were very friendly. Room was spacious and the bed was comfortable. We stayed here on the way to our destination and, based on our initial stay, the return trip. The breakfast is simple and fine for a quick bite before hitting the road though we prefer the Richfield Family Diner (down the road). We had stayed at another hotel in the area and this will now be the one to which we will return.

  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank twinkNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deerfield
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed October 30, 2008

We stopped at the Holiday Inn Express while traveling the Ohio Turnpike. It was very convenient to the Turnpike exit. The hotel was very clean, the front desk was very efficient at check-in. The room was one of the largest I have been in. I was traveling with three children, and we had plenty of room for everyone without tripping over each other. The bathroom was very clean, and the beds were very comfortable. The pillows had cases on them with labels embroidered for "firm" and "soft". I was surprised that the pull-out couch did not have linens, and called to the front desk to ask for them. None arrived, and when I called back 30 minutes later the person at the desk said the he had just started his shift and had no message about linens. He promised to deliver some right away, and had them at my door in about 4 minutes. In the morning the housekeeping staff knocked at the door at 8:30am. I suppose that was my fault for not putting the "do not disturb" sign out, but since we were staying only one night I figured that we would not be bothered until we checked out. We spent the morning in the small pool, but since we were the only ones there the size was ok. The breakfast was fine, cereal, toast, muffins, etc. They let us use the breakfast room to eat our lunch even after we had checked out of our room. The hotel was very quiet and provided a good place to rest in the middle of our long drive.

  • Liked — clean and quiet
  • Disliked — some staff not very attentive
  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Budgeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Findlay, Ohio
Level 6 Contributor
152 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed September 9, 2008

I recently stayed at the Holiday Inn Express in Richfield, Ohio. I found it one of the best Holiday Inn Express' that I have ever stayed in. It is a newer hotel with no blemishes. The recreation area consisted of a hot tub, sauna, workout room, and indoor pool. The breakfast was a hot meal (not just to toaster type). The management and staff were extremely polite and wanted to make sure that all was well. They were constantly asking my wife and I if everything was OK.

My wife and I got the dinner and suite package. The dinner was at a restaurant down the street called Memories. I wouldn't recommend it. It was pretty greasy. (And it is not associated with the hotel).

The hotel suite consisted of a heart shaped hot tub and a king size bed. The mattress and covers looked like new and never slept in.

For the money, it was a great deal. I have stayed at more expensive hotels and more "upscale" hotels that give much less service.

The only downside I can see regarding this hotel is its location. It seems to be in the middle of nowhere and could be hard to find. However, putting that aside, I would definitely stay here again.

  • Liked — Value for the price
  • Disliked — Location
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank drwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cleveland-Richfield

Property: Holiday Inn Express Cleveland-Richfield
Address: 5171 Brecksville Rd, Richfield, OH 44286-9461
Phone Number:
Location: United States > Ohio > Richfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Richfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland-Richfield 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles Schwaab, Aetna, Cisco Systems, BF Goodrich, AT&T, FedEx, Ford Training Center & FBI Training Center. Though our hotel is convenient for travelers attending area business meetings, it is also great for those hosting on-site meetings, as we have space for up to 50. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park & Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square, Firestone Country Club, Cedar Point, Geauga Lake Wildwater Kingdom, Aurora Farms Outlets and Cleveland & Akron zoos are also nearby. Our Richfield accommodations are near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and Akron U. During your stay in Richfield, enjoy our indoor heated pool and whirlpool area, fitness center, free high-speed Internet access and free hot breakfast bar. Check out our great Richfield hotel deals and book your stay today. ... more   less 
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Also Known As:
Holiday Inn Express Cleveland-Richfield Hotel Richfield
Holiday Inn Richfield
Holiday Inn Express Richfield
Richfield Holiday Inn
Holiday Inn Express Cleveland-Richfield Ohio

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