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“Great stay!”

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Holiday Inn Express Cleveland-Richfield
Ranked #3 of 6 Hotels in Richfield
Youngstown, Ohio
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great stay!”
Reviewed October 13, 2013

This was a great hotel. Staff was very friendly and professional. The free water and snack upon check in was a nice added bonus! Room was clean and comfortable. The pool could use some updating (repaint) but was still nice. The breakfast was well-stocked and breakfast area was very clean. I even saw the breakfast worker disinfecting the trash cans!!
Very nice overall. We would certainly stay there again.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review, October 14, 2013
Thank you for such a glowing review! We do try very hard to be clean. We did just touch up our pool paint and we are going to completely redo it this winter. It is never a good time to such it down. I'm glad that you liked our staff and our welcome treats for IHG Rewards Club members.
Thank you,
Janet Wise
Director of Sale
Holiday Inn Express & Suites Cleveland-Richfield
5171 Brecksville Road
Richfield, OH 44286
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182 reviews from our community

Traveler rating
    75
    67
    24
    10
    6
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75
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed September 30, 2013

We stayed here for 2 nights while visiting Cuyahoga Valley National Park. What a nice hotel! Very convenient to the turnpike and interstate, and yet it's also a 10-minutes drive to the National Park. Located in an industrial-type area and there aren't any restaurants nearby (except for Wendy's), but it's a very short drive to wherever you need to go. I didn't notice any of the turnpike noise mentioned in another review. Our room was very clean, bed was nice and firm, your choice of firm or soft pillows, the front desk staff extremely friendly and helpful - they even give you a list of restaurants without having to ask. The included continental breakfast was good - pancakes, danish, bagels, cereal, juice, fruit. We'll definitely stay here again when we're in the area!

  • Stayed September 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MamaGrumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review, October 2, 2013
Thank you for such a positive review. I'm glad that you found us to be quiet and conveniently located and that you also liked our breakfast. I'm also glad that you liked our list of area restaurants. We are located very closely to the National Park which is beautiful any time of the year.
Thank you,
Janet Wise
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa City, Iowa
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 28, 2013

This hotel has the advantage and disadvantage of being close to the turnpike. It was built into the parking lot of an old Motel 6, and so is a bit strange, but parking is plentiful. As of now Tripadvisor does not have info, but a good choice for dinner is at the Courtyard Cafe about 3 miles north (find it on Google Maps). The staff was helpful. The breakfast was a little better than the dreadful stuff at most of these places.

Room Tip: Ask for a room away from the turnpike -- north side.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
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Helpful?
1 Thank onthesameday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review, August 30, 2013
Thank you for the review. We are right by Exit 173 on the Ohio Turnpike. I'm glad you found the staff helpful and our breakfast above average.
Thank you,
Janet Wise
Director of Sales
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Hillsborough, New Jersey
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 27, 2013

We stayed here twice on a trip to and from Chicago; hotel is very clean, staff very friendly; free breakfast buffet was good and had quite a few options. We will definitely stay here again if we're ever back in the area.

  • Stayed August 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Chetski0722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review, August 28, 2013
Thank you for the nice review. I'm glad that you enjoyed your stays on your way to and from Chicago.
Thank you,
Janet Wise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
68 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 9, 2013 via mobile

Stayed here 4 days for business. Service was fantastic. Rooms were clean... No problems at all will be back again. Flawless stay! A great hotel. Breakfast were great. Great people there working that made it feel like I was a valued customer.

  • Stayed August 2013
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Straubie32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review, August 10, 2013
Thank you for the wonderful review. We do value all of our guests and I'm so glad that you felt that way! We especially try to be very, very clean.
Thank you,
Janet Wise
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
B-town, NJ
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 2, 2013

My wife, our 5 month old daughter and I were on a road trip in July 2013 and spent two nights here while visiting family. It is a very good hotel, convenient to the highways and turnpike. Staff was very welcoming, my wife enjoyed the pool, and the breakfast was good. Room was very clean, the AC worked, and it wasn't as loud as other reviews say. Stay here!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review, August 10, 2013
Thank you for the kind review and for saying that we are family friendly, are not loud and that you liked the breakfast! I'm glad we could be of service to your family.
Janet Wise
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 22, 2013

We were looking for an inexpensive but nice place to stay close to the Blossom Music Center. This was about a 22 minute scenic drive away from Blossom, so it worked out perfectly for us. The staff were extremely friendly. We got a cookie and a snack (because we are rewards members) when we checked in and the front desk clerk asked if we needed restaurant recommendations, which we did. She recommended a place that was perfect for us. This hotel seems new and very clean. The breakfast was very good - and the lady working the breakfast constantly kept bringing food out and checking to make sure everything was in good shape. I would recommend this place!

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review, July 23, 2013
Thank you for the great review. We are close to Blossom Music Center and I'm glad that you enjoyed your stay. We do offer check in treats to IHG Rewards members and I will pass your kind words on to our Breakfast Bar Hostess.
Thank you,
Janet Wise
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cleveland-Richfield

Property: Holiday Inn Express Cleveland-Richfield
Address: 5171 Brecksville Rd, Richfield, OH 44286-9461
Phone Number:
Location: United States > Ohio > Richfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Richfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland-Richfield 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles Schwaab, Aetna, Cisco Systems, BF Goodrich, AT&T, FedEx, Ford Training Center & FBI Training Center. Though our hotel is convenient for travelers attending area business meetings, it is also great for those hosting on-site meetings, as we have space for up to 50. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park & Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square, Firestone Country Club, Cedar Point, Geauga Lake Wildwater Kingdom, Aurora Farms Outlets and Cleveland & Akron zoos are also nearby. Our Richfield accommodations are near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and Akron U. During your stay in Richfield, enjoy our indoor heated pool and whirlpool area, fitness center, free high-speed Internet access and free hot breakfast bar. Check out our great Richfield hotel deals and book your stay today. ... more   less 
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Also Known As:
Holiday Inn Express Cleveland-Richfield Hotel Richfield
Holiday Inn Richfield
Holiday Inn Express Richfield
Richfield Holiday Inn
Holiday Inn Express Cleveland-Richfield Ohio

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