Toilet seat would not stay up on its own. After room was cleaned staff entered room without knocking while we were in room. Breakfast staff got rude with my wife for mentioning "can we get some coffee the carafe is empty." Then the breakfast staff slammed the container full of plastic forks down in front of me while I was getting some hot breakfast. We immediately went to the front desk to explain what happened and it got even worse. The person at the front desk didn't seem to care and we told her we would check-out immediately. I asked her to please provide me with the names of the manager, breakfast staff, and her name. After getting everything into our car I asked for the names. She said they credited one night and why should I want names. I had to beg to finally get the names and beg again for her to tell us who was who. After all this NOT one word of apology and no manager. My opinion is entire staff from top to bottom does not care. It is a week later and no follow-up call from anyone.
- Official Description (provided by the hotel):
- The Hampton Inn Richfield is conveniently located in Richfield Ohio between Cleveland and Akron. Our hotel has 64 guestrooms, accessible rooms and a 60 person meeting room to accommodate all of your traveling needs. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more less
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- Also Known As:
- Hampton Inn Richfield Hotel Richfield
- Richfield Hampton Inn
- Hampton Inn Richfield Ohio