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“Excellent”

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Red Roof Inn Columbus East Reynoldsburg
Ranked #3 of 6 Hotels in Reynoldsburg
Reviewed March 2, 2012

Excellent hotel hotel; the rooms are nice, and all of the staff is incredibly friendly.

  • Stayed: March 2012
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Thank CorranHorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrisHansen, General Manager at Red Roof Inn Columbus East Reynoldsburg, responded to this reviewResponded September 6, 2012

Thank you for your review! I am the new manager of the property ( taking over July 1) I am working very hard to build the hotel. I will share with the staff here your review! Please come and visit us again, and let me know what you think!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 - 100 of 127 reviews

Reviewed February 26, 2012

Customer Service fixes almost everything. I was checked and checked out by the same agent Ms. Nicole Baker. She was Respectful, informative & helpful. She paid close attention to my comments about the room during check out, and demonstrated honest concern. The room itself was barely acceptable. The carpets had dried mud tracks and obviously had not seen a correct vacuum job in a long time. The furniture is old, stained, burnt & scratched. TV (old) but worked fine and the bathroom was clean but very dated. The bed covers had wear on them (literally one of them had a big gash right on top) however the other bed linens seemed to be clean & free of bed bugs. I will definitely return to the property, but will ask to see the room first before calling it a done deal. The customer service helped triple my scoring of this property!

Room Tip: First level rooms are affected by any noise of patrons walking or running through second floor hallw...
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  • Stayed: February 2012, traveled solo
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1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrisHansen, General Manager at Red Roof Inn Columbus East Reynoldsburg, responded to this reviewResponded September 6, 2012

Thank you for your review! I am the new manager of the hotel ( taking over July 1) I am working very hard to correct issues of the past and will continue to work hard in the future. I would like to invite you back to see how "things are going". Call me directly at 614-864-3683

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Reviewed February 26, 2012

I was there Dec 17,and they need to change there chairs because fabrics covering them was damaged/torn. I cannot sit on them. They need to confirm that room service reaally clean up those rooms and changd.
I was to the bed throughout and there bed does not bug

  • Stayed: December 2011
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Thank visitor654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrisHansen, General Manager at Red Roof Inn Columbus East Reynoldsburg, responded to this reviewResponded September 6, 2012

Thank you for review! I am the new manager of the hotel and I would like to invite you back to see the improvements that have taken place! Please call me directly at 614-864-3683 and I can tell you myself what we are doing here!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2011

This is a horrible place to stay. My husband and I stayed over night @ this hotel because of the reviews, boy were we more than disappointed. We arrive late and it was raining and cold and we needed a place to rest after a long drive. The hotel is poorly maintained. The room smelled and the bed linen was badly frayed. There were only two hand towels on the towel bar and they appeared not to be cleaned, so my husband went down to the desk to ask for some clean towels and was told none were available, The lady searched further and gave him 2 bath towels and said oh here I have found a couple of face towels. The pillows smelled so strong of sweat. I (we) will never stay here again
.

  • Stayed: December 2011, traveled as a couple
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Thank bell6982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2011

I chose this place after reading many good, recent reviews, but our experience did not match up with what I read. The room was dirty. All of the towels had either stains or someone else's hair on them (including the replacement set). The bed linens had stains and what looked like a grease smudge. The comforter had cigarette burns in it (even though we stayed in a non-smoking room). The fridge was turned up to max but was not cool enough to keep perishables in.

I was further angered by their obvious attempts to mask their actual price. I booked on the RRI website and obviously failed to read the fine print because they never included tax in the price I was quoted. My confirmation read "1 night for a total of USD 51.99" but on closer inspection it says price does not include taxes. Not even at check-in was there a tax amount displayed to me! Furthermore, there is a $1.50 safe fee tacked on at check-in.

I was expecting more based on other reviews. I hope that future travelers will not have to encounter the same surprise!

  • Stayed: December 2011, traveled as a couple
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Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2011

I was needing a room short notice, I called into the branch location closest to my home, I then had the pleaseure of speaking with sabrina. she was great and customer service through the whole check inn. Hotel room was nice and clean and quiet. Thank you

  • Stayed: December 2011, traveled as a couple
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Thank elaina t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2011

I wanted to stay here, but the rooms were all booked due to other events in the area. Joetta was kind enough to book a room with the nearby Super 8, who treated me very well.

  • Stayed: October 2011, traveled on business
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Thank bj k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Columbus East Reynoldsburg

Address: 2449 Brice Rd, Reynoldsburg, OH 43068-3455
Location: United States > Ohio > Reynoldsburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Reynoldsburg
Price Range: $58 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Columbus East Reynoldsburg 2*
Number of rooms: 108
Official Description (provided by the hotel):
Well equipped smoking and non smoking rooms. All remodeled rooms come with Flat Screen HD TVs and full line up of HD Channels including HBO. Free WiFi and free local and long distance calls, 24 hour coffee services in the lobby. Also offering Superior King size rooms with large TV, spacious work area and desk, coffee maker, ironing boards, Fridge and Microwaves. ALL GUESTS ARE REQUIRED TO HAVE CREDIT CARD AT CHECK IN FOR INCIDENTALS. CASH PAYMENT IS ALLOWED AT CHECK-OUT ONLY. ... more   less 
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Also Known As:
Red Roof Inn Reynoldsburg
Reynoldsburg Red Roof Inn
Red Roof Inn Columbus East Reynoldsburg Ohio

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