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Holiday Inn Express & Suites Columbus East
Ranked #2 of 6 Hotels in Reynoldsburg
Reviewed December 6, 2012

Stayed here on the way out of Columbus (east on I-70). Very nice, clean and hotel staff was efficient. Normal Holiday Inn Express stay...what we expected. Highlight was the cinnibons at breakfast..other than those, breakfast was normal stuff in Holiday Inn Express or Fairfield hotels.
But, for the price, hotel does an excellent job. Room was clean; staff was friendly; hotel conveniently located off I-70; and room was quiet for proximity to interstate traffic...in fact, we didn't hear any noise.

  • Stayed: December 2012, traveled as a couple
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Thank iamzeke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this reviewResponded December 21, 2012

Thank you so much for sharing your wonderful impression while with us - it means the world to us!

"Those sticky, gooey, toasty cinnamon rolls from the breakfast bar are everyone's favorite"

Best wishes,

Alice & Staff

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78 - 84 of 118 reviews

Reviewed November 19, 2012

This is the first time there for us. Wish we would have tried it before. So much better than others we stayed at as far as cleanliness of the rooms, the whole atmosphere smelled fresh! There was no smoke or dirty smell we've had before and the staff was very friendly. The privacy was the greatest! We hope to stay there again in the future. It was very quiet and we had a great night's sleep too (two nights actually)!!!! The Best we've had for awhile.

Room Tip: We had a suite which was large, roomy and quiet! From our experience, I believe any of the rooms wou...
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  • Stayed: November 2012, traveled as a couple
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Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this reviewResponded December 21, 2012

Thank you very much for your incredibly kind comments. Your privacy is important to us,we are truly happy that you had such a wonderful experience and we look forward to welcoming you back!

Best wishes from all of us.

Alice & Staff

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Reviewed November 6, 2012

Rooms were large and well kept. Everything was in working order. The cleaning crew does a great job both in the rooms and in the common areas. I saw them wiping the baseboards by hand. This attention to cleanliness makes this hotel a winner. There also is a good size indoor pool. Free breakfast provided that includes assorted cereal, breads, yogurt, and signature cinnamin buns. Also, hot items such as scrambled eggs, biscuits and gravy,and bacon or ham.

  • Stayed: October 2012, traveled with family
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Thank PeghandleMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this reviewResponded December 21, 2012

Your review and praise means a lot to us and we are delighted that you had such a great stay.

The team and I hope to be able to welcome you back again soon!

Warm Regards

Alice & Staff

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Reviewed October 14, 2012

This is certainly not the best HIE out there, but it's not the worst. It's an old hotel for sure, and the updates were not done by the best contractors. There are some things that were overlooked, and maintenance could use some pointers. It was pretty clean, and I'm sure you won't find much better in the area.

  • Stayed: October 2012, traveled as a couple
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Thank DrewLuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this reviewResponded December 21, 2012

Thank you very much for taking the time to write about your stay.We are sorry to hear you had a less than you expected stay with us. Our hotel did go through $1.6 Million dollar renovation, which I agree could have been better.Thank you for the compliment mentioned regarding the cleanliness. Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future after all the details are complete.

Best wishes

Alice & Staff

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Reviewed October 9, 2012

My husband and I stayed at Holiday Inn Express Columbus East Reynoldsburg on September 22, 2012. The room was lovely, the desk staff very nice, housekeeping great, breakfast selection terrific! We highly recommend this hotel as a place to stay along I-70. So glad we chose HI Express Reynoldsburg!

Room Tip: We had a first floor room, easy to take luggage rack in and out.
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  • Stayed: September 2012, traveled as a couple
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Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this reviewResponded December 21, 2012

Thank you for selecting our hotel,we are delighted to hear that you and your husband enjoyed your stay with us. It was very pleasing to read your comments,concerning our team, we hope you enjoyed a memorable time while visiting us here in Reynoldsburg Ohio

Warm Regards

Alice & Staff

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Reviewed October 8, 2012 via mobile

Arrived late Friday evening to our suite only to discover a soiled couch, an office chair that had been ripped with the "batting material" falling out and onto the floor, and the so-called suite a normal size room that had been converted into their definition of a suite.

The bathroom was so small only 1 person could be in there at a time. Very small bath-tub and very small "suite" space.

We did contact the desk staff who was apologetic (manager was not at hotel or available - and never contacted us) and the couch and chair was replaced the next day.

What kind of quality control would allow such defective and soiled items to remain in the room to greet guests? We should have never seen those items.

I've included photos of the couch and chair as we found them upon entering our "suite".

We did not receive an apology or a room discount from management. Will we stay there when we return to Columbus? NO!!

As an added note....the lady in the breakfast area on Sun morning was delightful and prepared a fantastic breakfast for us. It was delicious.

  • Stayed: October 2012
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Thank dafacct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbus East, responded to this reviewResponded October 20, 2012

Dear dafacct,

Thank you for taking the time to write us a review. I am pleased that our location was suitable enough for your needs and you had a good experience during breakfast. Please accept my sincerest apology if you found your stay less than satisfactory due to the room accommodations you received. I will address this with the staff to ensure incidents like this could be avoided in the future.

Again, I do apologize and regret that this impacted your experience at our hotel.

Sincerely,

Pam G.
Case Manager
IHGCare

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Reviewed August 18, 2012

I recently attended the Mopar Nationals and stayed at the hotel from 8/10/12 - 8/12/12. When I called to check on room availability Rachel handled the reservation booking. She was both efficient and very helpful. The staff who I had contact with were very friendly and a pleasure to do business with. The person I was traveling with also commented to me on how friendly and helpful the staff were....in fact, we both believed it to be the best experience we have encountered in all of our travels. The hotel was located in an area where there were many eateries to choose from along with a Walmart and shopping center located across the street. I was very satisfied with all aspects of the stay.....so much that I booked a stay at the facility for next years races!!!

  • Stayed: August 2012, traveled as a couple
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Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Columbus East

Address: 2806 Taylor Road Ext, Reynoldsburg, OH 43068-9555 (Formerly Country Inn & Suites By Carlson, Columus-East)
Phone Number:
Location: United States > Ohio > Reynoldsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Reynoldsburg
Price Range: $106 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus East 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The NEW Holiday Inn Express & Suites Hotel Columbus East. Ideal location near all the best attractions, only minutes away from Port Columbus International Airport. If you're traveling to the area on business, you'll appreciate our hotel's location near corporations, universities and government facilities. Not only do we offer a relaxing indoor heated pool, but we also boast a fantastic location off I-70, near everything to see and do in Columbus Ohio. Our hotel just has it all! When you stay with us in Reynoldsburg our rooms will make you feel at home. These spacious rooms have an executive work desk for getting down to business. located in the heart of Reynoldsburg Ohio the New Holiday Inn Express & Suites Columbus East. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Columbus East Hotel Reynoldsburg
Holiday Inn Express And Suites Columbus East
Country Inn Reynoldsburg
Reynoldsburg Country Inn
Holiday Inn Express & Suites Columbus East Ohio/Reynoldsburg

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