Absolutely terrible hotel. "Managers Special" touts a 2 bedroom luxury suite on the second level including golf cart rental. We booked 4 "suites" and did not get anything near promised except a 1st floor room with a view of mopeds and gas cans and a cart that did not work. Management was unprofessional and untrained and not interested in providing any customer service, let alone getting what you paid for. Would warn all future travelers to select another location, and steer clear of the Put in Bay Conference Center also as they own both establishments. Sent e-mail complaint, no response, but not a surprise as "manager" is owners daughter. Also filing complaint with BBB. Will never stay here again.
- Also Known As:
- Edgewater Hotel Put In Bay, Ohio