My friends and I made a reservation for two nights we were told that there wasn't a cottage available for two nights so we made two reservations and were told we could stay in original cabin till other was ready. Upon arrival we asked if there was anyway we disnt have to move. We were given a weird answer and told to check in the morning. In the morning we were told we had to move, but other cabin wasn't ready. They were less than accommodating and didn't seem to care about the inconvenience of the day spent waiting around the lodge. Believe it or not I didn't come to the park to sit around waiting in the lodge. Other groups seemed to be in same predicament. It cut into our plans to enjoy the park.
Park is beautiful but not worth the hassle and never a sorry we are trying to expedite the process.
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