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Best Western Port Clinton
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Reviews (289)
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All reviewsacross the streetlake erieroom was cleanwaffleswould stay here againpublic beachsausage gravythe wi fioutdoor poolstayed one nightpleasant stayoff seasonwaffle makerminute drivecedar pointstaff was very friendly and helpfulconvenient location
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Reviewed October 24, 2013

A small hotel that needs MAJOR updating. On check in, the tiny lobby smelled of smoke. Bed was uncomfortable. TV and clock radio barely worked. Room had a second entrance to the outside, which was a bit strange. I rated as average ONLY because the staff was very nice and accomodating, the price point was appropriate, and it served our basic need to have a bed and shower for one night to continue our trip. If you want nicer places to stay, look in Sandusky. You'll pay more, but it will be less of a Bates Motel feel. If you want a cheap place to stay and don't care about comfort, consider it.

  • Stayed: October 2013, traveled as a couple
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Thank 9999Tr_Av_El_Er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded October 25, 2013

We are sorry you were disappointed with our motel. We want all our guests to have an enjoyable stay. We have many guests that enjoy our motel.
Many people like the outside entrance rooms. It is very easy to unload luggage. Then the interior door lets you into the hallway leading to the lobby.
I would not classify us as a Bates Motel. We believe in old fashion hospitality and courtesy.
In the last 2 years we have repainted the outside building. All guest rooms have been stripped
of wallpaper and painted. Hallways have been painted and new carpeting installed in hallways.
Breakfast room has been remodeled. This spring we installed granite counter tops in all guest
bathrooms.
We are constantly striving to make our motel better for our guests.
Thank you for your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

This is not a Best Western Plus by any means but is a convenient place for us when we visit family and friends in the area each year. The breakfast is typical offering of sausage, eggs, cereal, etc. The worst complaint I have is that the beds need new mattresses. A real plus is that if you book a non smoking king room on the ground floor you have convenient access to your vehicle via a door that opens from your room to the outside. That's in addition to the door opening into the hallway. Really nice in rain or snow.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank AZTraveler1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded October 24, 2013

Thank you for your comments. We are not a plus Best Western. However, we try to give our guests the service and hospitality expected at Best Westerns.
We use guest's comments to improve our motel and service.
We hope to see you again the next time you are in Port Clinton, Ohio

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Reviewed October 20, 2013

Ordinary basic hotel but nothing special. Rooms were comfortable enough but rather bland and looked overdue for a make-over . Motel gave impression that they were doing what they had do but not trying to do anything extra. Okay if you are just staying the night but not for any longer.

  • Stayed: September 2013, traveled as a couple
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Thank Mal033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded October 24, 2013

Thank you for your comments. We welcome comments from our guests so we can improve
our motel. In the last 2 years we have stripped all guest rooms of wallpaper and rooms were painted.
Hallways have new carpet. All guest rooms have new granite countertops in the bathroom.
We have added refrigerators and microwaves to all guest rooms.
Also, our breakfast room has been remodeled.
We are in the process of replacing lighting in all bathrooms.
We strive to improve our property.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2013 via mobile

I was traveling for buisness. I chose this hotel because of its location, no bed bugs and TripAdvisor reviews.

The location is great, some rooms have a lake view and the lake is just across the street. Good restaurants located close by also. When checking in, I did have an issue. There was some women sitting behind the desk using their computer. I asked if there was a hotel employee to check my in. The women mentioned that she was on break and as a courteousy she would check me in. This made me uncomfortable because it made me feel like I was inconviencing her. She was very knoweldgble about the area and told me about features of the hotel.

The room is nice with updated TV and good cleanliness. The room was located between the parking lot and inner hallway. It was very convienent to unload luggage a foot away from the door while having quick access through the second door to get to the lobby.

Good channel selection with a comfortable night sleep. This hotel would be great for families due to the large room size, while accomidating buisness or leasure travelers. I will highly rrecommend best western. Yes it may be a little worn but overall a good experience.
They had a decent selection for breakfast and checkout was quick and easy.


  • Stayed: July 2013
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Thank Jrighteousfaith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded October 19, 2013

Thank you for staying with us. We are glad you enjoyed your stay. Thank you for the nice comments. I appreciate you letting me know about the check-in incident. This will be addressed with my staff.
We hope to see you again.

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Reviewed October 5, 2013

Very impressed with the Best Western in Port Clinton, Ohio. The room rate was great, the room clean and very comfortable. Breakfast was very limited but there are enough restaurants nearby to make up for that.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Best Western
Thank Claudine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded October 10, 2013

Thank you for staying in Port Clinton. We appreciate your business.
We are glad you enjoyed your stay and we appreciate the positive comments.
We welcome suggestions our guests may have to improve our property.
We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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