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“Best Hotel in Port Clinton”

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Holiday Inn Express & Suites Port Clinton
Ranked #1 of 17 Hotels in Port Clinton
Certificate of Excellence
Reviewed April 21, 2014

I visit Port Clinton, OH once a month and have stayed at other hotels, this is by far the cleanliest and friendliest. I highly recommend this hotel as compared to any other in the Port Clinton, OH area.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with this hotel
Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimBGM, General Manager at Holiday Inn Express & Suites Port Clinton, responded to this reviewResponded April 22, 2014

WOW!!!! The BEST HOTEL in Port Clinton, what an honor!!!!! We appreciate the huge compliment!!!! It means a lot to everyone who is works here to read this. We strive to exceed our guests expectations and we are so proud to hear a guest rate us as Number 1. You made our day to read such wonderful words of praise. We will see you next month.

Kim Bartish

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Reviews (1,068)
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685 - 691 of 1,068 reviews

Reviewed April 20, 2014

We were very pleased with the Holiday Inn Express in Port Clinton. Our room was clean and offered all amenities that we needed during our two-night stay.

The hotel has modern lobby decor. My only constructive criticism of the front entrance was that the trash was full and unsightly. The breakfast area offers indoor seating with a large screen TV, and patio seating on a waterfront full of turtles, egrets, seagulls, and herons. It's a very peaceful setting to start your morning.

If the morning breakfast doesn't meet your needs, McDonalds is easy walking distance right across the parking lot. The posted hours state that the breakfast bar starts at 6:30 a.m., but it was open before 6:00 a.m. both mornings we were there.

We did not use the pool while there.

The front desk kindly offered a toothbrush and toothpaste that we needed.

The bathroom seemed to be modern and in great condition. The Kohler shower head was wonderful offering abundant hot water and great water pressure.

We would happily stay here again.

Room Tip: We were happy to have a ground floor room. You may also want to request one facing the water toward...
  • Stayed: April 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Jenny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimBGM, General Manager at Holiday Inn Express & Suites Port Clinton, responded to this reviewResponded April 22, 2014

Thank You Jenny K for such a great and detailed review about our Holiday Inn Express and Suites, We greatly appreciate your time in letting us and other travelers know about your recent visit. We hope to get a chance to welcome you back.

Best of luck to you,
Kim Bartish

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Reviewed April 20, 2014 via mobile

Do not book a room here or any Holiday Inn for that matter. If you cancel even with plenty of notice they still keep your money. They steal your money here and all of them. I called. But I went much higher than a manager. Try twitter you'll be these thieves attention from high ups. Already called my bank too to make sure they don't get my money on services I didn't use.

I uses to be a loyal Holiday Inn Express fan. Will never stay in one again or any hotel affiliated with this chain. Bad business. Called the BBB too.

Stayed: April 2014, traveled as a couple
2  Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimBGM, General Manager at Holiday Inn Express & Suites Port Clinton, responded to this reviewResponded April 22, 2014

Greetings Debbie M,

It is our pleasure to respond to your review. It is unfortunate, when a guest reserves a room, agrees to the terms and conditions and gets angry at the hotel when they no longer want to uphold the agreement. You reserved a non-refundable reservation which upon confirming your reservation you checked and agreed to charging your credit card - otherwise we could not do that. With this non-refundable reservation you cannot change or cancel your reservation and your credit card gets charged on the day of confirming, these rules and regulations gives you an advantage of a lower discounted rate. It's odd that as a loyal fan of Holiday Express's as you express that you wouldn't be aware of the non-refundable rate. We will NOT be refunding your credit card back for the negative review you expressed on Trip Advisor. This matter is closed.

Best Wishes,
Kim Bartish

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Reviewed March 28, 2014

This was our 3rd time staying at this Holiday Inn Express location. The rooms are clean and the staff is very friendly. Our granddaughters love the pool and hot tub area which are also very clean. The breakfast bar is fantastic. Some of the other hotels we have stayed at only offer fruit and pastries. Not here! It is a full breakfast buffet that is always hot. The lady staffing it is very friendly and attentive and makes sure that buffet is always full. Any time we are in the area this is the only hotel we will stay at. We definitely will be back again later this year.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with this hotel
1  Thank DEBORAH S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimBGM, General Manager at Holiday Inn Express & Suites Port Clinton, responded to this reviewResponded March 31, 2014

Greetings Deborah S,

Thank you so much for the awesome review about our Holiday Inn Express and Suites. Most of all we would like to let you know your loyalty and patronage to our facility is whole-heartedly and greatly appreciated. We love to read reviews that give us a glowing report about their visit and yours made us smile with happiness. Please take care and best wishes.

Respectfully,
Kim Bartish

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Reviewed March 23, 2014

When we visit chains on a consistent basis for business, they all seem to blend together over time. What sets this hotel apart is clearly the staff. From the Manager Kim, to the desk staff of Pat, Laurie, Ally, Carol, and Martha to the those who attend to the breakfast bar ,they are clearly a step ahead of most. Especially Crystal who works the breakfast bar in an extremely efficient manner. Always nice rooms, clean, and with their attentive staff, my visits there are a delight.

  • Stayed: March 2014, traveled on business
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1  Thank Wickedmotion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimBGM, General Manager at Holiday Inn Express & Suites Port Clinton, responded to this reviewResponded March 25, 2014

Hello Wickedmotion,

Thank you so much for the kudos and accolades for the staff!!!!!!!! We really do have a bunch of great team members here that take great pride in a job well done. We appreciate you recognizing those efforts. As always it is our pleasure to serve your lodging needs. Thank you for your patronage and your loyalty; they are deeply and whole-heartedly appreciated. Good Luck in your future endeavors.

Best Wishes,
Kim Bartish

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Reviewed March 17, 2014

I stayed at this Holiday Inn Express for 5 weeks and found the staff to be excellent. I worked nightshift and the staff arranged night time cleaning with my choice of nights. Very accommodating. Would stay again. Only negative is there are no 2 bedroom suites.

Room Tip: Ask for the water side.
  • Stayed: January 2014, traveled on business
    • Value
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Review collected in partnership with this hotel
Thank Gary I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimBGM, General Manager at Holiday Inn Express & Suites Port Clinton, responded to this reviewResponded March 18, 2014

Hello Gary I,

It was our honor and pleasure to have you as our guest for such length of stay. We greatly appreciate your patronage and your loyalty to our Holiday Inn Express and Suites. We hope that you will always use us as your choice for lodging while staying in Port Clinton, Ohio.

We understand the difficulties of working nights and wanted to offer you the availability based on your schedule which nights you would prefer. It was our privilege to offer you this service. Please take care until we can meet again.

Sincerely,
Kim Bartish

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Reviewed March 13, 2014

On my way home from a business trip, I experienced a massive accident on the Ohio Turnpike. After hours of delay I chose to check into a hotel for the night. Freeway sign directed me to this Holiday Inn Express. I walked into the lobby to a stream of people checking in. First, the young lady handling the desk immediately acknowledged me, indicating she was busy checking others in. When it was my turn, she thanked me for my patience, acknowledged my IHG membership and explained my options. From that point I was a welcome guest. Great room, spacious, comfortable, clean and tidy. Great complimentary breakfast, newspaper, and a great experience. Upon checking out the same young lady (this was a major storm) who had spent the night and was working the front desk (still), bid me a good day, "safe travel" and what made my day, "it was nice to have met you"!

  • Stayed: March 2014, traveled on business
    • Value
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Review collected in partnership with this hotel
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimBGM, General Manager at Holiday Inn Express & Suites Port Clinton, responded to this reviewResponded March 14, 2014

Hello Michael S,

We are to sorry to hear about the trials you experienced during your recent business travels; delays are never enjoyable and even less so when it involves bad weather and accidents. We are so happy you chose to stay at our Holiday Inn Express and Suites; it was our pleasure to be your port in a very terrible snow storm.

Proud is the word we would like to say expresses how we felt when we read your honest review about the staff member who assisted you. Your kind words of praise and kudos warms our hearts and souls. Accolades will be given to this person as they are well deserved. I am most positive she was more than happy to have met you also.

Thank you for being an IHG Reward Clubs Member and for being loyal to our brands. We hope you will continue to use us or stop in and say HI when you get the chance.

Best Wishes,
Kim Bartish

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Port Clinton

Address: 50 NE Catawba Rd, Port Clinton, OH 43452-3701
Phone Number:
Location: United States > Ohio > Port Clinton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Port Clinton
Price Range: $119 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Port Clinton 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
We know that comfort and convenience are top priorities on every traveler’s mind. That’s why we designed our Holiday Inn Express & Suites® experience around your unique needs. Stylish accommodations and streamlined guest services help get you where you’re going, while our signature bedroom and bathroom collections might give you a reason to stay behind.A vacation at Lake Erie doesn’t get any better than when you stay at our hotel overlooking one of Ohio’s northern lagoons. Our large selection of comfortable and modern rooms and spacious suites are equipped for a great family vacation plus you’ll enjoy a HOT Breakfast, large atrium-style indoor pool, and children 17 and under stay free! The hotel has a stable and robust high speed wireless internet. •FREE Jet Express Shuttle (time and availabilty varies)•Free Express Start HOT Breakfast served every morning•Large atrium-styled indoor pool and whirlpool•High speed Internet access - Reliable, Robust and Fast!•Business center with fax and photocopy service available•32" HD Flat Panel Televsions - ALL HD - 72 HD Channels•Microwave and refridgerators in each room•In-room coffee maker, iron and ironing board, hair dryer and safe•Free local and 800 calls•Children 19 and under stay free with an adult ... more   less 
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Also Known As:
Holiday Inn Express And Suites Port Clinton
Holiday Inn Express & Suites Port Clinton Hotel Port Clinton
Holiday Inn Express Port Clinton
Holiday Inn Port Clinton
Port Clinton Holiday Inn
Catawba Island Ohio
Holiday Inn Express & Suites Port Clinton Ohio

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