We have been eating at Beppo Uno (formerly Cassanos) for many, many years. It used to be such a favorite, but our last two visits have been less than satisfying. I'm sure that this review will not change things because it is always busy on the weekends, and there will be a wait, but perhaps this will give you an idea of what can happen.
We were told that we would have a 45 minute wait, and while we were waiting we commented to each other that the hostess needed to speak up when calling names. We stood in the same exact spot for an hour and watched people that came in after us be seated. When we questioned that, we were told " we called your name many times". Now, perhaps they did, but we certainly did not hear it. When we were called to be seated, our name was pronounced wrong, as was the party size... No wonder. The manager was ok, but not accommodating or actually very polite to us. The other part to this is that the host that took our name walked by us repeatedly while we were waiting. As the time became long, he looked at us often, but never made an inquiry as to our wait... Even as the waiting area became less full.
The food was just so so. The pizza just isn't as flavorful as the former Cassanos. I don't think that we will be back... Which after 20+ years is a real disappointment.