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“Decent stay, reasonable price”

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Best Western Executive Suites - Columbus East
Ranked #2 of 3 Hotels in Pickerington
GreenLeadersBronze level
Reviewed September 23, 2013 via mobile

Nice 2-room suite and clean comfy bed. Breakfast, however, not good. Stick with cereal if you have to eat...the "egg" patties were mealy and terrible, potatoes were indescribable. If you skip the breakfast, its a decent price and nice room. Would stay again but would skip breakfast.

  • Stayed: September 2013
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Thank D K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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270 - 276 of 346 reviews

Reviewed September 17, 2013

Jacuzzi small. Fire alarms loud at 2am. breakfast was terrible. staff was professional and room was clean. Water pressure was terrible. the jacuzzi was broke and liked to turn on by itself. the only good thing about breakfast was the waffle and thats only because you make them your self and not in a microwave.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Chad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

This hotel needs to update itself. Bring your own lotion and shower gel and a bar of soap. If they get a new toaster breakfast will be good for the value you pay. Walls are a little thin and you could hear people talking through the bathroom vent but couldn't understand them. For the value and time spent, which was just sleeping it was fine.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Anna L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW P, General Manager at Best Western Executive Suites - Columbus East, responded to this reviewResponded September 25, 2013

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your concerns, but we do provide bath soap, shampoo, conditioner, facial soap in all guest rooms in addition we do have all toiletries at front desk in case you have forgotten something as usually it happens while traveling. It was unfortunate that our toaster gave in but was replaced with a new one the very next day. It does happen that if guest runs into some issue the stay just becomes from great to poor and all other good things are overlooked and minutest of the issues come forward. We do hope you will rethink us in your future endeavors in Pickerington area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2013

Due to error by day time desk person a problem occurred when we checked into one of our six rooms later in the evening. When we tried to rectify the situation with the night desk person he was incredibly rude, unprofessional, and unhelpful. It took me until nearly 3:00 a.m. to rectify the situation even though the error was on there end.

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Best Western
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike43147, General Manager at Best Western Executive Suites - Columbus East, responded to this reviewResponded September 13, 2013

Dear Mr. Butler,

We are very sorry to hear about you experience with our night auditor.We sincerely apologize for this and we will get him through another training and see that he catches up on his act. We thank you for bringing this persons attitude to our notice and we do assure you we will bring about a change. We do hope you will give us another chance and not deprive any other Best western of you business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

Pleasant all-suite hotel with easy access from I-70. Clean with comfortable bed. Room view of pond surrounded by trees. Lots of food choices within walking distance. Could have been excellent with more attention to small details: only decaf coffee in room; refrigerator needed defrosting; hot breakfast foods were slightly overcooked & dry; donuts ran out a half-hour before breakfast ended & were not replenished. Very small pool that closed at 9PM. Seemed to have a bit many signs telling guests what not to do.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank RITA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

Overall accommodations VG , Staff pleasant but not prepared & unable to handle stressful situations, multiple people waiting for service. Was billed for a night I did not stay after giving notice twice.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Best Western
Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Old building
Good breakfast, friendly service at breakfast, not at frontdesk
Kitchen has only one pan and very few other items. You could heat your soup in here, not cook.
Room is spacious
Furniture is worn out.
Bed was fine, TV was HDTV with many channels.
Pool and gym area had a very funny smell and did not look appealing.

  • Stayed: September 2013, traveled as a couple
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Thank hotelzoeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Executive Suites - Columbus East

Address: 1899 Winderly Ln, Port Columbus Int'l Airport Area, Pickerington, OH 43147-8637
Phone Number:
Location: United States > Ohio > Pickerington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Pickerington
Price Range: $81 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Suites - Columbus East 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Awarded Brand's top quality award, this spacious and tranquil all suites property is minutes from downtown, OSU, Ohio Fairgrounds, and numerous restaurants. Convenient access to The American Motorcycle Association Museum, the Americana Parkway Business Center and the World Harvest Church. Rest, relax and rejuvenate as you take in the tranquil surroundings, with pond and stream nearby.Conveniently located off of central Ohio's Interstate 70, in a Columbus area suburb, the BEST WESTERN Executive Suites-Columbus East provides all-suite accommodations and full service amenities at an unbeatable value. This Pickerington hotel features spacious, well-appointed suites with separate living area, each fully-equipped with cable satellite television with HBO® and wireless high-speed Internet access. Hotel guests are welcome to start each day with a complimentary full hot breakfast and wrap the day up with warm fresh cookies in the evening. Guests also can take full advantage of additional hotel amenities including an indoor heated swimming pool, fitness facility, guest laundry, a full service business center and meeting space. Free passes to the Power Shack Gym. Visitors staying at this Best Western will find themselves close to a variety of local restaurants and shops as well as key area attractions such as the Rickenbacker Air Force Base and the Short North Arts District. Take a quick day trip into nearby Columbus to visit the Columbus Zoo and Aquarium or enjoy an afternoon game of golf at one of the many courses within five miles of the hotel. Corporate travelers staying at the hotel will appreciate being close to the Ohio State University, Department of Commerce, and the Columbus Convention Ctr. This hotel also provides convenient access to local events such as MOPAR, the Ohio State Fair, the Arnold Classic and the Good Guys PPG. The friendly, helpful staff at this PLUS property is ready to ensure a fun-filled memorable stay. Make a reservation today. ... more   less 
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Also Known As:
Best Western Pickerington
Pickerington Best Western
Best Western Executive Suites - Columbus East Pickerington, Ohio

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