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“VERY disappointing”

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Baymont Inn & Suites Perrysburg
Ranked #11 of 13 Hotels in Perrysburg
Perrysburg, Ohio
1 review
“VERY disappointing”
Reviewed September 24, 2012

I booked my room ahead of time, this was supposed to be a reward for my 4 year old son for his good behavior, he loves swimming so I specificially booked it for the indoor pool. I live over an hour away but he loves road trips and he has been amazing well behaved. We drove in from Michigan, pulled in, checked in, went to our room (light bulbs burned out, not so clean but whatever it was for 1 night) I packed my son and our 2 suitcases along with a toiletry bag up 2 flights of stairs and made 3 trips to get our things up here, then we came in and got dressed for the pool, he was SO excited! we walked down to the pool and it was closed. So I had a crying 4 year old, I called the front desk and told them of the situation, they Did give me a 25% discount but seeing as we had to just hang out in the room I told him he could swim in the bathtub, he got in and the soap dispenser was broken, no bubbles :( also the heat did not work, I called the front desk about that too, "im sorry about that" is what I got, no plug in the bathroom sink either, also not so clean. I highly recommend staying anywhere else even if it mean spending a little more.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank sldavis901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Upper Sandusky, Ohio
Level 6 Contributor
142 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 17, 2012

Went to see Fort Meigs,do some shopping and spend a night.First off i could not get onto yahoo on their computer,even with the desk clerk trying it. One light beside one bed didn't work. No coffee maker in room as advertised. Indoor pool closed. Breakfast,juice machine not working. Had sausage links but no eggs as usual with sausage. Just toast or bagels,no donuts or pastries. . Did have cereal,but about it for kids to eat. The clerk at checkout told me a new owner just took over and was slow on getting things fixed. Oh yes bathroom door hinge was loose so had to cock the door to get it to shut. I gave the clerk a list of things and she thanked me for it ,as she said the more complaints the quicker he might get things done.

Room Tip: Might ask to see room before checking in.
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  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buchster2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 12, 2012

When making my reservation I asked for a handicap accessible room. When arriving in the room you could barely get a wheelchair between the bed and table.The bathroom was ok except that the only place there was any assistance rails was next to the toilet and none in the tub. Also there was no bench to sit on while taking a shower. Not my idea of a handicap room by any means. I asked the clerk when I checked out if ALL the handicap rooms were the same. Her response was YES. We won't be staying there again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank goofygrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Perrysburg hotels

Angola, Indiana
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 12, 2012

I paid for my room through priceline. I arrived at the hotel, gave them my ID and credit card (as usual, for "incidentals"), was given my room key. (The gal who checked me in was very nice).
That evening, there was a odd older gentleman, shuffling down the middle of the hotel isle. I walked around him with each load I carried to my room. (There's elevator, and no luggage carts at this hotel). The next morning, this same fellow was shuffling-ever so slowly down the middel of the isle-breakfast goers and people leaving the hotel artfully dippen and dodged around him as they attempted to go about their business...I think it's safe to assume this man lives at the hotel with the owners of this Quality Inn.
I get home, check my charge bill (something I HAVE to do after each business trip), and there it is:
I've been charged for my stay that nite, in additon to paying for the room in full on Priceline...... It gets better:
I called Quality Inn immediately. I spoke with an extremely agitated man. (we'll call him Glen) He said he had "no record of Priceline paying for my room" I told him I have the confirmation number from priceline. He said that would "do him no good" and insisted I give him the phone number for priceline. (I didn't have that number handy...) he said if he refunds the charge on my room, the hotel will "be out that money because they never received the payment through priceline" hmmm...after quite some time, Glen said he's refund my room for me.
An hour later....
I Was charged for another nite ??? Glen said it was VISA'S FAULT for running my card as a charge instead of a refund. (Visa assured me-that can't happen, it's theperson with my card number that initiates the type of transaction).
I called Glen again, he said he would call the number I gave him to straighten out the unauthorized charges with Visa. (he never did it-Visa had no record of a call concerning my account from Quality Inn).
I could go on and on about how MANY HOURS I've been dealing with this situation....it looks like Priceline is taking over for me? I should have the credit for the unauthorized additional 2 nites charged on my card back into my account within 10 days.
AS OF THIS MOMENT, I HAVE HEARD NOTHING FROM QUALITY INN CONCERNING THE FRAUDULENT CHARGES MADE ON MY CARD. As usual, the "Manager" of the Quality Inn, Glenn. Was of no help at all. He even hung up on me.
BEWARE! GUARD YOUR CREDIT CARD AT THIS PROPERTY!

Room Tip: Don't give this hotel your credit card to pay for your room.
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  • Stayed July 2012, traveled on business
    • Value
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Helpful?
3 Thank elache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level 5 Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 6, 2012

Booked thru expedia as a 2.5 star - what a joke, we are not crazy picky but this place is a dump. Maybe 1.5 star on a clean day. Wanted to force us to take a smoking room "because that's what you get for using expedia or priceline"!! Are you kidding me??? We do it ALL the time and have NEVER had someone remark negatively for using an online booking service. Then they tried to double charge for the room and refused to take it off, had to call credit card company to refund it.

Room Tip: stay at a different hotel
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  • Stayed June 2012, traveled with family
    • Value
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Helpful?
Thank Herbert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ohio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 18, 2012

There is so much to write....Hot tub brown....first room....stunk so bad..mold i believe...next room...not as bad a smell but still bad...third room...ok great we finally have one that doesn't smell...go to lay on sheet and it is crusted yes I said crusted....they told our group well Glenn did we could check out no later then 12:30 Friday and not be charged for Friday night.....went to check out and they said they had to charge me for Friday because we didn't give a 24 hr notice...by that time I didn't care I wanted out...Corporate says they can NOT do that....This hotel is run down, dirty, horrible customer service by the two managing males. Smoking was going on in the pool area and at the end of one of the halls the workers were smoking....If you choose to stay here good luck!

  • Stayed June 2012, traveled with friends
    • Value
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Helpful?
2 Thank lynne92284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millersburg, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2012

We have stayed at many choice hotels for sporting activities with our children! This was by far the worst!! The room smelled and was dirty! Pubic hairs in the tub is not acceptable! The manager, Jason Klochka, was rude from the time I talked to him on the phone the night before. I guess I should've known that this was not going to be a good experience when the person I talked to on the phone was the same person that checked us in the next evening and then was still there in the morning to check us out! When I asked to speak to the owner about my stay, I was told by Jason that the owner was not available and only Jason could handle my situation! And that was my problem! Jason was not very personable and this hotel was definitely understaffed and not capable of taking care of their guests!

Room Tip: Definitely avoid the Quality Inn in Perrysburg, OH!
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  • Stayed May 2012, traveled with family
    • Value
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    • Service
Helpful?
1 Thank Charlotte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Perrysburg

Property: Baymont Inn & Suites Perrysburg
Address: 27441 Helen Dr, Perrysburg, OH 43551-3375 (Formerly Quality Inn Perrysburg)
Phone Number:
Location: United States > Ohio > Perrysburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Perrysburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Perrysburg 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Quality Inn Perrysburg Hotel Perrysburg
Best Western Toledo
Toledo Best Western
Baymont Inn & Suites Perrysburg Ohio

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