We had a brief stay at the resort while attending a family wedding. While the lobby was very pleasant and our room was clean (although a bit tired in the décor), there just wasn't anything spectacular about this place.
Our main disappointment was that the staff seemed to have no sense of urgency. From the front desk to the bar to the restaurant, no one was in a hurry to answer our questions or serve us. With a little bit of effort to improve their customer service, they could really make this place shine.
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- Also Known As:
- Quail Hollow Hotel Painesville
- Renaissance Painesville
- Quail Hollow Resort Ohio/Painesville