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“I expected more. . .”
Review of Comfort Inn

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Comfort Inn
Ranked #2 of 5 Hotels in Painesville
Certificate of Excellence
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430 reviews from our community

Traveler rating
    197
    149
    44
    27
    13
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171
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72
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
Level 2 Contributor
6 reviews
4 hotel reviews
Reviewed June 11, 2013

After driving for 12 hours and just wanted to be in a hotel room, the Baymont Inn was wonderful. The staff was very helpful and polite. The hotel and the hotel room was very, very clean and kept in tip top shape. The whole hotel was non-smoking (which is how it should be!!) The gym was rather small with only an elliptical and treadmill, but it got the job done. I never got to go in the indoor pool or hot tub, but it looked very nice. The breakfast was disappointing, but the staff made an effort to help the guests and keep the area clean. What will make me come back to the Baymont Inn is because of a situation on my fault that occurred. I accidentally left my favorite pair of Victoria's Secret yoga pants and Juicy Couture shirt wrapped in my bed covers. (my favorite pajama combination). After looking everywhere in my laundry for them, I decided to call Baymont Inn to see if I left them there. Andy searched for them for me and told me they were in the lost in found! I was completely amazed! (expecting them to be stolen because they are expensive clothing) The fact that whoever cleaned my room returned them to the lost in found makes me know that there is still good in the world. Andy told me that he would ship my items home (1,000 miles away) to me. I will absolutely return to this hotel again!

Room Tip: If you can, pick rooms on the top floor to avoid noise from people above you.
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vgrauo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontconcord, General Manager at Comfort Inn, responded to this review, June 23, 2013
Dear vgrauo,

Thank you so much for taking the time to write a review for us, we really appreciate it! I am very glad to hear that you were pleased with your recent stay.

Although lost/ found belongings can sometimes be troublesome, I'm very happy to hear that we were able to locate and ship your belongings back to you.

I hope that you will stay with us again when you next return to our area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level 6 Contributor
181 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed June 8, 2013 via mobile

I had booked rooms for my wedding guests and myself a year in advance at this hotel. only to find out when we checked in that they gave away my wedding suite to some regular patron. they would not switch rooms or help us which rooms. manager was of no help whatsoever. some of my guests got stuck in handy capped rooms when they had booked king suite rooms. the staff was of no help at all the entire weekend. I will never stay at another baymont hotel ever again, either will any of my guests!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tomh099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077-9176 (Formerly Baymont Inn and Suites Concord/Mentor)
Phone Number:
Location: United States > Ohio > Lake County > Painesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Painesville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Newly renovated Comfort inn with many upgrades. The Comfort Inn(R) in Concord, OH is conveniently located off Interstate 90 and U.S. Route 44 near Mentor offers easy access to outdoor fun at Headlands Beach State Park, as well as: •Tri Point Medical Center •Geneva on the Lake •Ohio's Wine Region •SPIRE Institute Sports Complex •Lake Erie College Cleveland and world-class attractions like the Rock and Roll Hall of Fame, Progressive Field and First Energy Field are also a short drive away. Utilize guest laundry and enjoy amenities like: •Free WiFi •Indoor heated pool and whirlpool •Fitness center •Business center •Meeting rooms Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast, featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All guest rooms offer a 37-inch flat-screen television, hair dryer, microwave, refrigerator, iron and ironing board. Some rooms feature a desk, whirlpool, and in-room tea and coffee. Create your perfect stay at the Concord, Ohio Comfort Inn. Book now to experience a cozy room and all the amenities you need for an amazing stay that will feel just like home. ... more   less 
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Also Known As:
Baymont Inn And Suites Concord/Mentor Hotel Painesville
Comfort Inn Ohio/Painesville

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