I called Jan 5th. for the 19th ( talked to Tonya) and asked for a handicapped smoking room, was told the handicapped rooms were non smoking, I explained that I was handicapped and my husband just had hip replacement, there was no elevator, just stairs, So they put me in room 138 with a confirmation number, I asked her if that was close to a door due to our handicapped, she said yes right by a security door that we can use our room card to open. (We had a very important party to go to, so would be in late). We got there and they argued with us about the room and number. Told us all smoking rooms were upstairs, *no elevator* so due to her giving us 138, Never told me it was non smoking, which they changed when we got there, she said it was farther from the door, and non smoking, If I would of known this I would of made plans for another motel, or would of made other plans, to have a ride back home, they made a very special occasion a night mare. Plus if I was going to go non smoking I would of took the handicapped room!!!! The rooms are very small, not much room to get a walker though, could not take a shower, Very bad experience due to incompetent workers. Plus they never told us that we would be charged 50.00 for smoking in room.
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- Also Known As:
- Comfort Inn Oregon
- Oregon Comfort Inn
- Comfort Inn East Oregon, Ohio