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“Staff”
1 of 5 bubbles Review of Comfort Inn East

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Comfort Inn East
Ranked #5 of 5 Hotels in Oregon
Certificate of Excellence
Swanton, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Staff”
1 of 5 bubbles Reviewed January 22, 2013

I called Jan 5th. for the 19th ( talked to Tonya) and asked for a handicapped smoking room, was told the handicapped rooms were non smoking, I explained that I was handicapped and my husband just had hip replacement, there was no elevator, just stairs, So they put me in room 138 with a confirmation number, I asked her if that was close to a door due to our handicapped, she said yes right by a security door that we can use our room card to open. (We had a very important party to go to, so would be in late). We got there and they argued with us about the room and number. Told us all smoking rooms were upstairs, *no elevator* so due to her giving us 138, Never told me it was non smoking, which they changed when we got there, she said it was farther from the door, and non smoking, If I would of known this I would of made plans for another motel, or would of made other plans, to have a ride back home, they made a very special occasion a night mare. Plus if I was going to go non smoking I would of took the handicapped room!!!! The rooms are very small, not much room to get a walker though, could not take a shower, Very bad experience due to incompetent workers. Plus they never told us that we would be charged 50.00 for smoking in room.

Room Tip: I thought I made the plans for a good room and it turned into a disaster, evendently booking in adva...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sherry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
    21
    28
    14
    3
    7
See reviews for
25
20
5
11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Orrville, Ohio, United States
Level Contributor
6 reviews
5 hotel reviews
4 of 5 bubbles Reviewed October 19, 2012

Stayed there while visiting Hollywood Casino. Rm. was very clean and large the bath was clean with plenty of towels,carpet looked new. Check in person wa friendly and very helpful. Breakfast was the usual for motel, but area was neat and clean. Overall apprance of the motel was good. If we are in the area again we will definetly stay there again!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed October 19, 2012

Comfort Inn East - Oregon, OH

Convenient location. Room 237 had two double beds, a small microwave and fridge, table with 2 chairs and a sitting chair. TV not a flat screen. Room was clean with large lighted closet and nice bathroom. Beds and pillows were clean, fresh and comfortable. No elevator, which was not an issue for us, but the carpet in stairwell is very dirty and worn. Assume 2nd floor is all smoking rooms, as hallway smells heavily of smoke. But, once in our room, it smelled very fresh, despite being a smoking room. We passed on breakfast and walked to McDonalds. Bob's Big Boy is also next door. What they had at hotel looked pretty bad and the coffee tasted like hot, colored water. I might stay again, but may also try another hotel chain closer to U of T.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Retiredin2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed July 24, 2012

This hotel is old and in need of upgrades. The breakfast was the highlight because it offered hot and cold items, a decent variety. The staff was pleasant and the beds were o.k., and it did have a mini refrigerator and a microwave but the bathroom smelled musty and the wallpaper had stains on it. The closet door was broken and didn't slide. The breakfast area is extremely small so you are literally crammed in, no matter how early we went. The pool needed some cleaning. The ac unit is supposed to be controlled individually but we found that the hotel turned the AC off at night. It was 90+ degrees when we stayed so it was uncomfortably hot in our room from 5:00 a.m. till about 9:00 a.m. Over all, I would not recommend this hotel until some much needed upgrades are done.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DH_Traveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elyria
Level Contributor
7 reviews
6 hotel reviews
4 of 5 bubbles Reviewed July 23, 2012

Exterior surroundings were relatively clean. Hotels is located far away from the main street. At entrance the lobby was very pleasant looking. Our room was clean and the overall appearance was very cheerful. The bathroom was clean and nicely furnished. The breakfast had my favorite waffles and yogurt. There were couple of hot items plus other regular items. View of the pool area from the breakfast room was very pleasant. Room price very reasonable.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jdkElyria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
159 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed July 16, 2012

We entered our room, clearly marked as non-smoking, and found a noticeable bad smell that was suspiciously like cigarette smoke. The carpet was brand new, so it is possible that it was just a bad new carpet smell, but I doubt it. The room was not as clean as I expect (e.g., streaks on the mirror), and the whirlpool tub was not inviting looking. A few other maintenance items suggested that management was not intent on keeping things as nice as possible. However, the bed was comfortable, there were nice soaps and shampoo, and a sign offered to provide needs like toothpaste that you may have forgotten. The room was reasonably dark and quiet, a top concern of mine. The TV was a older CRT model, but had a variety of channels. People seemed to be enjoying the pool. Breakfast was OK---kind of crowded and chaotic in a small space with very processed looking eggs. According to the desk, every room was booked.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GPsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southeast
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed July 9, 2012

This is a basic, well-used Comfort Inn. It is in need of updating, but it is clean. Examples: the wallpaper is peeling/wrinkled near the outside wall and window, indicative of a past leak (although I did not see any mold). Carpet was frayed at the door. Old TV with poor reception. Breakfast was oddly positioned all over the place, with packaged breads/pastries, microwave sausage and eggs, cereal, waffels. No elevator. On the plus side, the bed was comfortable, room was clean and the staff was very nice. Price was good.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SouthernSweetT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn East

Property: Comfort Inn East
Address: 2930 Navarre Ave, Oregon, OH 43616-3373
Phone Number:
Location: United States > Ohio > Oregon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Oregon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn East 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Oregon
Oregon Comfort Inn
Comfort Inn East Oregon, Ohio

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