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Reviews (123)
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All reviewswafflesmeijer storetoledo areachoice hotelsroom faced the highwayheated poolthird floornice lobbyroom was cleannight's sleeplast minute tripnice hotelthe breakfast areawould stay here againexcellent breakfaststaff was friendly and helpfulfree breakfast
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Reviewed July 30, 2017 via mobile

Positives: Staff was very friendly, room was nice, big and newly renovated. Breakfast was also good.

Negatives: we paid for a jacuzzi room but the water pressure was fairly low and the water didn't get close to hot, it would only get luke warm so the bath was cold within about 10 minutes. This is not the first time I've had trouble with the bathtub at a choice hotel either. Our room faced the highway as well which was very loud but not really something they can help I suppose. our window had to remain unlocked in order for it to close all the way otherwise there was a gap. The room was clean except by the window there were a ton of cob webs with a spider or 2 from the window gap. The elevator was also really hot.

Conclusion: for only $115 for a night it wasn't a bad stay, maybe I'm just being nitpicky but I just haven't had the best luck with choice hotels (especially with their Jacuzzis) and I'll probably try to stay elsewhere in the future.

Stayed: July 2017, traveled with family
Thank Emilie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sleep Inn & Suites, responded to this reviewResponded August 2, 2017

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping and maintenance teams. We look forward to welcoming you back then.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2017

Our room was very clean and spacious. We had a queen size room. Each floor has its own sitting room with a TV and large dining table for you to use. The breakfast bar was very good and had a huge variety of choices. They kept constantly refilling everything.
The people at the desk were very pleasant and helpful with directions each time we asked. The first time we stayed it wasn't by choice because our usual hotel was filled. This time it was by our choice to stay here and we were happy with our choice.

  • Stayed: June 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ardrenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Manager at Sleep Inn & Suites, responded to this reviewResponded July 11, 2017

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2017

Nice room, good beds, and good breakfast, and friendly staff. We went to a Mud Hens baseball game in Toledo, and this was and easy location for getting to and from stadium.

In late and out early so did not experience other amenities.

  • Stayed: June 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank kmc11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Manager at Sleep Inn & Suites, responded to this reviewResponded June 23, 2017

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and had fun at the Mudhen Game! I hope your next stay is just around the corner. Hope to see you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2017 via mobile

We stopped here while traveling and found this hotel to be just ok. It was convenient to the highway and there is an Applebee's nearby. The hallway carpets are really stained. The windows on front doors and around pool area didn't look like they had been cleaned in a long time. The bedding was very clean but the walls and surfaces in the room felt like they could have been cleaned better. The breakfast area was clean with a decent breakfast. The breakfast attendant was very friendly as well as the front desk staff. Overall it was an average stay.

Stayed: June 2017, traveled with family
Thank 819ywehc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Manager at Sleep Inn & Suites, responded to this reviewResponded June 21, 2017

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2017

I wanted to write this review just to praise the two women we dealt with at the front desk: Cynthia & Patty. We travel quite a bit, and only rarely do we encounter this level of professionalism, maturity, knowledge, and helpfulfulness.

Room Tip: Don't know, really.
  • Stayed: May 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank classicaphilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Manager at Sleep Inn & Suites, responded to this reviewResponded June 20, 2017

Thank you for your kind comments. I will be sure to let Cynthia and Patty know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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