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“Worth the Stop”

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Best Western Norwalk
Ranked #1 of 3 Hotels in Norwalk
Certificate of Excellence
Pittsfield, United States
Level Contributor
3 reviews
“Worth the Stop”
Reviewed October 15, 2013

This Best Western is in an 'easy access' location. The staff I encountered were friendly & professional. Cleanliness reigns, as well as professionalism & friendliness of employees. Price was so reasonable for the quality of this motel. Well done! I will stay again, when I travel to Ohio.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Martha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Best Western Norwalk, responded to this review, October 23, 2013
Thank you, very much, for the wonderful complimentary rating and review of your recent stay with us. As you indicate, this property has much to offer and we pride ourselves on providing our guests with the very best customer service possible. Thank you for choosing to stay with us and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Sandy, Utah
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 14, 2013

They must have listened to the other reviews. My room was clean, the carpet apparently new. They gave me a free upgrade to a room with its own jacuzzi. The wi-fi signal was strong and constant. It made a nice stop on a long trip.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Best Western Norwalk, responded to this review, November 19, 2013
Thank you for taking the time to rate and review your recent stay at our hotel. We're SO pleased to hear that you enjoyed our recent (and even upcoming) upgrades and all of the amenities that we provide our guests. We hope to see you back very soon!!
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Boyers PA
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 14, 2013

We always stay at the Best Western in Norwalk whenever we and our friends are in town for the Mopar Races at the Summit Race Track

Very friendly staff, always willing to accommodate us we never have any problems with the check in either.

Breakfast is good
The accomodations are fine

We will be back

Thanks

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tonidesteelerfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Best Western Norwalk, responded to this review, October 23, 2013
We are VERY happy to hear that you've chosen to continue to patronize our business and that you've had such outstanding experiences and interactions with our staff. We can't wait to see you back again many times in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2013

My husband and I, as well as our two teenaged boys, have stayed at this Best Western Norwalk hotel for several years now when we travel to Sandusky for our annual summer and Halloweekends Cedar Point trips. In the last couple of years the hotel has gone down in quality. This year was noticeably deteriorating, with dented up furniture in the rooms and worn, slightly dirty tile in the bathrooms. The hallway carpet is extremely worn and the room had a strange smell to it. Unless they update this hotel we will probably stay someplace else next time.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Leora G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Best Western Norwalk, responded to this review, October 12, 2013
Thanks for taking the time to rate and review your recent stay with us. We recently took over ownership and management of this particular property and are aware that several upgrades need to be made. We're working hard to make positive changes and trust that, if you stay with us again in the future, you'll be pleasantly surprised with the changes we're making. Thank you for staying with us and we hope we can count on your future business!
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Slippery Rock, PA
Level Contributor
12 reviews
5 hotel reviews
Reviewed September 18, 2013

Stayed here Sept 13-15 for the Race at Summit Motor Sports. Room was OK, no major problems. All the carpets are in need of cleaning or replacement. They are VERY DIRTY. There are soft spots in the hallways that need to be fixed. Breakfast was SO-SO not alot to pick from, we made do the 1st morning, the 2nd, we went out . The room served our needs, but at this rate I wish that it would be cleaner.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marcia316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Best Western Norwalk, responded to this review, October 12, 2013
Thank you for taking the time to rate and review your recent stay at our Best Western Norwalk. As you may be aware, we recently took over ownership of this property and are working diligently on upgrades, cleanliness issues, staffing issues, etc. We hope that you'll choose to stay with us again in the future as I'm sure you'll be pleased with our upcoming improvements!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Ohio
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 17, 2013

With a little paint and some new carpet this could be the place to stay. The whole staff went out of there way to make the stay enjoyable. The price was great and the breakfast was very good. It is under new management and they are making upgrades .so I give a pass on small things. I would recommend staying here . If there is a problem with your room don't be afraid to ask for a new one, they have no problem with making things right.We had some family meet us at the hotel and they even offered them coffee.We will be back and staying at the Best Western.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 88Golfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Best Western Norwalk, responded to this review, September 18, 2013
Thank you, very much, for your overall great review of your recent stay with us. You are correct, we have just purchased this property within the last couple of months and are tending to some much needed repairs and upgrades. We know that when you stay with us the next time, you'll be pleasantly surprised with all of the hard work we've put into this property. We're here for the long-haul and are really happy to be a part of the wonderful Norwalk community! Hurry back and see all that we've accomplished since your last stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 13, 2013

Highly recommend that you stay here. Close enough to Sandusky with out spending the extra funds for a room. I highly recommend eating at Barry's restaurant in down town Norwalk, inexpensive and very, very good.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 477rosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at Best Western Norwalk, responded to this review, September 18, 2013
Thank you for taking the time to rate and review your recent stay with us. It's refreshing to hear when guests such as yourself so enjoy their stay and really appreciate the value that comes with staying with us. We look forward to welcoming you back for your next visit! Hurry back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Norwalk

Property: Best Western Norwalk
Address: 351 Milan Avenue, Norwalk, OH 44857-1159 (Formerly BEST WESTERN Norwalk)
Phone Number:
Location: United States > Ohio > Norwalk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Norwalk 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
BRAND NEW 100% RENOVATED GUEST ROOMS. Brand New Fitness Center, 77 HDTV Channels, Microwave/Fridge. ... more   less 
Reservation Options:
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Also Known As:
Best Western Norwalk Hotel Norwalk
Norwalk Best Western
Best Western Norwalk Ohio

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