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“Decent Stay, but not worth full price”

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Radisson Hotel Cleveland Airport West
Ranked #5 of 10 Hotels in North Olmsted
Reviewed September 1, 2009

My wife and I stayed here after winning this hotel on a Priceline bid. Having spent part of my childhood nearby, I knew the area pretty well, so I was satisfied with the location. Given the rate I got, this was a steal, but not worth the three digit nightly rate.

The location is right across from Great Northern Mall, and across from a couple of the standard mall restaurants (Chili's / Macaroni Grill, I think). The parking lot is clean, as well as the lobby. Across from the lobby is a restaurant seating area, but we didn't eat there.

The pool and jacuzzi were small, but well kept. The exercise equipment looked well maintained.

The room was fine. As stated previously, there is no fridge or microwave. We did get the sleep number bed, which felt rather gimmicky. We set the bed at a moderate level, and it sagged to a very soft mattress by the morning. We both felt sore.

Overall, decent stay, but it didn't make me a customer of a sleep number bed. I do have Radissons booked for upcoming stays, and I'm not disappointed, but I'm going to set the bed at a higher setting.

  • Stayed: August 2009, traveled as a couple
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1  Thank Publius2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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371 - 377 of 393 reviews

Reviewed August 31, 2009

I got a great rate on Hotwire and really enjoyed the hotel. Although I didn't have a Sleep Number mattress - I wish they wouldn't make it sound like every room has them. But I figured for 39 bucks a night I was getting a bargain. The hotel was QUIET, especially since I was on the top floor. The AC unit worked like a charm, the linens were nice and every employee I met seemed very friendly. The workout room needed some help. Only one machine was working but the concierge promised they'd get things up and running. No in-room fridge or microwave.

  • Stayed: August 2009, traveled solo
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Thank HoboSoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2009

We stayed here our anniversary weekend and would give it 4 out of 5 stars. Front desk staff was very friendly...even complimenting my outfits or helping with pizza delivery numbers. Vending/Ice is only on every other floor. The breakfast is NOT free. Rooms were clean and pumped the A/C perfectly. We hated the Sleep Comfort beds. They are lumpy, loud, uneven, and you find yourself adjusting it to find the "perfect" setting all night long. Location is nice, plenty to walk to. Even a Walmart if you want to take a stroll thru a business-y type parking lot. Check-out is noon.

  • Stayed: August 2009, traveled as a couple
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Thank Pineapple62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2009

I stayed here with my spouse while he was attending a conference. Since I was just hanging out, the location was pretty nice b/c there are several restaurants and a huge mall across the street. The room was clean for the most part. It is showing its age somewhat. The breakfast was pretty good. The front desk staff couldn't always answer my questions about the area but were very willing to look up anything they didn't know. The shuttle takes a while but I also didn't plan ahead so I can't fault them for that. It is a decent place to stay if you can get a good deal.

  • Stayed: July 2009, traveled as a couple
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Thank LavaCrawler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2009

I had read the reviews about the Radisson prior to booking a room for Valentines day weekend for my sweetheart and I.When I walked in to my room I was greatly surprised that the room was completely different than a lot had described. It was neat and clean. The staff was very friendly at the front desk, especially since there was an issue with my credit card the day before. The bed was extremely comfortable, I slept like a baby and probably drooled like one too. I didn't know how to work the sleep number but it was ok. It is close to a lot of places to eat and plenty of shopping as the mall is just across the way. We did however have issues dialing out on the phone as we wanted to order pizza. And the breakfast bar in the morning was very hearty I'm not sure the cost of it as I booked the bed and breakfast package but it was good. All in all very good hotel, friendly staff, wonderful bed, and great location.

  • Stayed: February 2009, traveled as a couple
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Thank monicabrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2009

Either the hotel has significantly improved or the previous reviewers are unrealistic travelers looking for ritz-carlton accommodations at a $100/night airport hotel. The hotel is clean and the service is pleasant. I had no significant issues and any issues I did have were resolved quickly.

  • Stayed: March 2009, traveled on business
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Thank bse5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2009

I stayed at this hotel for several weeks during 2008. The hotel was the choice of a client that I was working for in the area. There are several hotels in the area including a very nice Courtyard directly across the street. But, the client listed this hotel as "required" so that is where I had to stay.

The property was probably built in the 70's and not has really been updated. The staff is very friendly and are doing their best with a really outdated property. During the six months I stayed there, things were frequently broken (elevators, no hot water, water leaks, etc.) These issues were taken care of quickly but it happened a lot because the hotel has not been upgraded very much since it was built.

If you have to stay there (like I did), request a room on the 5th floor which was updated recently. The rooms are much nicer on that floor. But, the elevators are frequently out of order too.

The restaurant is surprisingly good. I ate there several times and the food was really tasty and with good prices. The prices are typical hotel prices but I didn't feel ripped off.

  • Stayed: November 2008, traveled on business
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1  Thank Khill0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Cleveland Airport West

Address: 25070 Country Club Blvd, North Olmsted, OH 44070-5309
Phone Number:
Location: United States > Ohio > North Olmsted
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 10 Hotels in North Olmsted
Price Range: $88 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Cleveland Airport West 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
Boasting an outstanding location less than 10 minutes from Cleveland Hopkins International Airport and the International Exposition Center (I-X Center), Radisson Hotel Cleveland Airport West is ideally suited for your upcoming visit. This upscale property offers you a number of convenient services, including complimentary airport shuttle service, free Wi-Fi, a Business Center and a Fitness Center. Thanks to the hotel's enviable location in North Olmsted, you'll be just minutes from top local attractions, including the Great Northern Mall and NASA's Glenn Research Center. Make your reservation online to discover what makes the Radisson one of the top hotels near the Cleveland Airport. ... more   less 
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Also Known As:
Radisson Cleveland Airport
Radisson North Olmsted
North Olmsted Radisson
Radisson Hotel Cleveland Airport West North Olmsted, Ohio

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