I stay in alot of hotels and my expectations are pretty simple. Staff that aren't rude, Functional amenities, and some form of breakfast.
-Lonestar, Red Robin and a Mall all in walking distance which was great since I didn't rent a car.
-Full Service Bar which is open until 10PM
Here's some of the issues I experienced
- Called for a wake-up call. After about 10 rings the lady answers the phone and says "Hello". I say "Hi, I'd like a wake-up call for 6am". I hear a large sigh, stomping and then she says ok and hangs up.
- The hotel has a door hanger you can order breakfast the night before and have it delivered. I filled it out and put it out prior ot 1AM per the instructions (it was out at 1030PM). Next morning the hanger was still on the door. Asked the front desk why they didn't pick it up and they said "Sometime's they don't get around to it but try it again"
- Pool and most of the workout equipment were non-functional during most of my visit. Hot Tub was out of order.
- The hotel is just OLD overall, wall paper coming off the walls, etc.
- Most mornings, nobody was downstairs attending to breakfast, so it was difficult to get anything other than buffet.
- The keys do not work correctly. I was staying with a group of about 10 of us and at least 7 of us had problems with the door keys. You had to quickly insert and pull them out in hopes of opening the door.
If your looking for something cheap and close to shopping, this isn't the worst hotel I've stayed at, but i've been alot hapier at Hampton Inn or Mariott.
Hope this helps your decision!
- Official Description (provided by the hotel):
- Boasting an outstanding location less than 10 minutes from Cleveland Hopkins International Airport and the International Exposition Center (I-X Center), Radisson Hotel Cleveland Airport West is ideally suited for your upcoming visit. This upscale property offers you a number of convenient services, including complimentary airport shuttle service, free Wi-Fi, a Business Center and a Fitness Center. Thanks to the hotel's enviable location in North Olmsted, you'll be just minutes from top local attractions, including the Great Northern Mall and NASA's Glenn Research Center. Make your reservation online to discover what makes the Radisson one of the top hotels near the Cleveland Airport. ... more less
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- Also Known As:
- Radisson Cleveland Airport
- Radisson North Olmsted
- North Olmsted Radisson
- Radisson Hotel Cleveland Airport West North Olmsted, Ohio