We booked a birthday party a month prior to the date of the party. The restaurant was so disorganized! When a party is booked the space is reserved for 2 hours, the first hour is playtime and the second is pizza, cake and Chuck E. Cheese's Birthday dance. When we arrived our space was not ready and the previous party was still in place, this put the start of the party behind. Our pizza's were not served until an hour and half into the party (this gave us a half hour for the rest of the party including eating), while the guests were still eating the Chuck E. Cheese show started. We asked if the show could wait until we were finished but were told no it is preset. This meant that we were singing Happy Birthday while the pizza was being served. We also had ordered 3 cakes, the cakes should have been decorated with Chuck E. Cheese cake toppers. When the cakes were brought out they were plain - we asked for the toppers we had ordered. They ran out of them! When we spoke to the manager he was rude and told us you need to understand we are busy - it was a Saturday. Fortunately there was not another party after ours - had there been we would not have had the time to serve the cake to our guests.
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