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“Birthday Party Fiasco”
Review of Chuck E. Cheese's

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Chuck E. Cheese's
Ranked #84 of 122 Restaurants in North Olmsted
Price range: $1 - $20
Cuisines: Pizza
Good for: Families with children, Large groups
Restaurant details
Good for: Families with children, Large groups
Cleveland, Ohio
Level 5 Contributor
48 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Birthday Party Fiasco”
Reviewed May 1, 2013

We booked a birthday party a month prior to the date of the party. The restaurant was so disorganized! When a party is booked the space is reserved for 2 hours, the first hour is playtime and the second is pizza, cake and Chuck E. Cheese's Birthday dance. When we arrived our space was not ready and the previous party was still in place, this put the start of the party behind. Our pizza's were not served until an hour and half into the party (this gave us a half hour for the rest of the party including eating), while the guests were still eating the Chuck E. Cheese show started. We asked if the show could wait until we were finished but were told no it is preset. This meant that we were singing Happy Birthday while the pizza was being served. We also had ordered 3 cakes, the cakes should have been decorated with Chuck E. Cheese cake toppers. When the cakes were brought out they were plain - we asked for the toppers we had ordered. They ran out of them! When we spoke to the manager he was rude and told us you need to understand we are busy - it was a Saturday. Fortunately there was not another party after ours - had there been we would not have had the time to serve the cake to our guests.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank Pks1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Level 5 Contributor
82 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed December 5, 2012

I'm disappointed that a place like this would sell and serve alcohol. I do not think parents should drink while their kids enjoyed a place like Chuck E Cheese's. I think alcohol shouldn't be served becasue the kids will be riding in cars home with the parents and although we'd like to assume parents would be responsible there is nothing responsible about drinking at all around your kids or driving them home after the fact.

4 Thank Stephanie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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