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“It's clean and convenient ”

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Courtyard Cleveland Airport North
Ranked #4 of 9 Hotels in North Olmsted
noneya
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“It's clean and convenient ”
4 of 5 bubbles Reviewed July 6, 2014 via mobile

The hotel is what is expected for the Marriott. Nice lobby, spacious places to congregate. Rooms were small-we booked as a group of four-we were given a king bed and single pull out couch. Check accommodations and charges closely.

There was a small fridge but no microwave in the room. Dusting left something to be desired but beds were great. The pool was okay for the kids. It is across from a mall, Walmart and several restaurants which is nice.

Stayed July 2014
Helpful?
Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maisha B, General Manager at Courtyard Cleveland Airport North, responded to this review, July 8, 2014
Thank you so much for taking the time to write a review of the Courtyard by Marriott- Cleveland Airport. We appreciate the kind comments and the feedback. It is this type of feedback that helps us improve and provide the best service and product to our guests.

Please accept my apology that you did not receive a room type that fit your specific needs during this past stay. We offer microwaves by request as well as several room bed types; our suites do have an in room microwaves. We are happy to accommodate our guest, I sincerely hope you will give us the opportunity to serve you again and provide to excellent service and accommodations on future trips to the area. Thank you for choosing us for your lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
    27
    33
    9
    6
    2
See reviews for
21
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cincinnati, Ohio, United States
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

I stay here frequently on business trips to the area and was pleasantly surprised at the zen like remodel of the guest rooms. The wall covers are as though a dappled shade through spring trees awaits to calmly begin or end your day. There are TONS of outlets to plug in all your devices. If you get one of the king rooms, you may find that the oval love seat makes the perfect spot to curl up to finish up the day's emails, read a book or simply relax. I always get a great nights sleep on a Marriott bed. And, the location can't be beat for some unwind time at the mall or all the various shopping spots and restaurants within a half mile. Nirvana for me!

Room Tip: Ask for a room away from the back exit doors as the front lot is frequently full and guests come and...
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula_in_Cincy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maisha B, General Manager at Courtyard Cleveland Airport North, responded to this review, August 5, 2014
Thank you for your kind review. We make a commitment to provide our guests with comfortable lodging accommodations and great service. I appreciate your business and thank you again for this opportunity to demonstrate our hospitality. We are glad your stay with us was productive as well as an enjoyable one.


Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Vernon, Ohio
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed June 23, 2014

Rooms very nice and clean as well as the entire hotel. The renovations were a really good improvement over the previous times we have stayed. The lobby, living area, and dining areas were excellent. There was a bit of confusion upon check-in however. I had arrived a day early ahead of my party, and there was no record of my reservation. When my party of several rooms arrived the following day their reservations had been mishandled as well. Things were quickly taken care of by the evening staff, but still a bit inconvenient. Overall, a very nice stay, and the staff were certainly very helpful and friendly.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 4, 2014 via mobile

I just stayed here for one night during a work trip and like most Marriott Courtyards I was more than pleased. They were having a happy hour to celebrate their new renovations on the rooms and we were very warmly greeted!

The rooms are nice, there is a spacious eating/gathering area and a living room area with a tv, computers, chairs, couches and all the comforts of home!

The staff was friendly and the hotel was only a short drive from the airport.

The workout facility was a bit small, but had the basics and faced the indoor pool. The equipment was nice and had personal TVs (always appreciated).

I would recommend a stay here for anyone visiting Cleveland! Keep up the great work Marriott!

Stayed June 2014, traveled on business
Helpful?
Thank Annoinette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maisha B, General Manager at Courtyard Cleveland Airport North, responded to this review, August 5, 2014
Thank you for taking the time to write a review of your stay with us. It is our pleasure to be of service. We always appreciated recieving feedback from our guest. Thank you for choosing Courtyard Airport North for your lodging needs. We look forward to serving you again in the future, we realize that you have several options when visiting the area and we value your business and loyalty.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngstown, Ohio
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 3, 2014

We checked in on Saturday 5/31 for an overnight couples get-away. We were immediately impressed with the lobby. It was pretty and looked brand news! Upon check-in we asked the Front Desk (Richard) if he could recommend cab companies to take us to a local brewery. He offered their van that runs 24/7. Perfect! They dropped us off and picked us up without problem. Thank you!
The rooms were recently re-done. Clean. Very pretty. Comfy beds!
Will definitely stay here again.
Thanks!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarriedGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed May 31, 2014

Me and my two friends had planned to travel from Clarksville, Indiana to Cleveland, Ohio to see a concert. We booked our room a week before on trip advisor at Courtyard By Marriott in North Olmsted to check in Sunday Morning and to check out Monday at 12 pm. So when we get there around 8/8:30 am the lady at the front counter said it's going to be a minute since the people just started cleaning the rooms. So we sit down at the bistro and ate breakfast. After breakfast out room was ready. They put us in room 209. We went up there took a nap, got up around 3 pm, got dress and headed out to get something to eat. Before we could make it down the hall we had to go back and get something we left from our room. We put our key in the door and it wouldn't work, so we tried the other key and that key wouldn't work. So the guy that we seen working along with they lay at the front desk earlier was coming down the hall. So we told him what the problem was, and we went down stairs to fix it. Come to find out they thought that we already checked out and left for the day (which wasn't supposed to be happened until Monday) and they already booked another guest to stay in our room. So they had to move us to another room.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaraJ09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Cleveland Airport North

Property: Courtyard Cleveland Airport North
Address: 24901 Country Club Blvd, North Olmsted, OH 44070-5308
Phone Number:
Location: United States > Ohio > North Olmsted
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 9 Hotels in North Olmsted
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Cleveland Airport North 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Courtyard By Marriott Cleveland Airport/North Hotel North Olmsted
Courtyard North Olmsted
North Olmsted Courtyard
North Olmsted Marriott
Courtyard Cleveland Airport North North Olmsted, Ohio

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