We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


Pancho's Southwestern Grille
Ranked #33 of 126 Restaurants in North Canton
Price range: $10 - $22
Cuisines: Southwestern
More restaurant details
Restaurant details
Dining options: Reservations
Description: Full service casual
Reviewed October 6, 2018 via mobile

Great guacamole & salsa
Taco salad.. hope you love sour cream, I could not remember what meat I ordered, there was non on the salad that I could find.. there had to be at lest a half cup of sour cream.. I would pick something different if I ever come back here

Date of visit: October 2018
Thank Teresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (56)
Traveler rating
Traveler type
Time of year

1 - 5 of 56 reviews

Reviewed October 2, 2018

I struggle to call it "mexican food" but really I call it "Ohio mexican" food. Lots of ground beef and typical fair you find in the area. Nothing that stands out or is special about the place. The food and service is consistent and predictable.

Date of visit: September 2018
Thank WingZombie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2018

Visiting my cousin in Ohio and she suggested this place. Great call! Really enjoyed the beef brisket tacos! Chips and salsa were good. Nice outdoor patio seating and great service. Cold local beer and perfect cocktail. Menu was big and would love to come back to try other dishes.

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank janalynn5255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2018 via mobile

I’ve been here twice after living in Akron all my life. The food is mediocre it’s not authentic Mexican food. The temperature of my food is never hot. It took longer than needed to be on a Saturday around 1pm. Not busy at all, our waitress could use some waitresses training 101 and also customer service 101. She never tried to suggest any dishes or explain any. I was trying to explain a dish I usually order at most Mexican restaurants she acted as if I was speaking Greek. Come on! rice, beans, tacos, enchiladas, the regulars Mexican food should be on the top of her tongue working at a Mexican restaurant, even though Pancho call themselves with a Southwestern twist. There is no need to run southwest to the border again here.

Date of visit: August 2018
Thank WhyMee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2018 via mobile

After so many people raving about this place.I have to say i was sadly disappointed.The food was good unfortunately im big on service and it was very lacking.Im sure the prices seem comparable but for a 2 piece quesadilla chips quac and queso and a small pitcher of rasp magarita 43 seemed pricey.Onto the service as being seated on the patio there were only 2 couples out the ww asked to be seated elsewehere so we werent in the corner or right up against the other couple.The hostess said no because the other waitress just received a table.She then proceeeded to push our table further into the corner.When we ordered our queso we werent asked for a preference as we prefer the white queso.We didnt say anything we ate what we were brought.we wanted sour cream for the quesadilla after a few mins qw decided not to wait.i decided to ask for more chips as.not to waste the $14 in dip.5 more mins..when the chips came asked for rhe bill more time past.Im not very difficult to please however i didnt feel the service was good at all.Maybe it was just a bad experience however,I dont think ill risk it to see.The magaritas were excellent and the patio large comfortable and clean.

Date of visit: July 2018
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maury S, Owner at Pancho's Southwestern Grille, responded to this reviewResponded July 31, 2018


I'm sincerely sorry for your poor service experience during your recent visit. Our philosophy is to always provide the customer everything to meet their needs and requests. I offer no excuse regarding your seating as server assignments are flexible. We do not offer a queso blanco as we have offered that to our customers in the past and it is only moderately popular and, consequently, we discontinued it in preference to our cheddar and Jack blend.

I assure you we will use this a a training opportunity for our servers and hosts as well. I hope you will give us another opportunity to provide you the service we expect.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Pancho's Southwestern Grille also viewed

North Canton, OH
North Canton, OH

Been to Pancho's Southwestern Grille? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing