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“Wonderful vacation spot for active families”

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Cherry Valley Lodge
Ranked #3 of 3 Hotels in Newark
Austin
1 review
“Wonderful vacation spot for active families”
Reviewed January 31, 2014 via mobile

My husband, 3 kids and I spent 4 days at Cherry Valley Lodge over the Christmas break. We were so impressed! The main foyer was warm, inviting and beautifully decorated for the holidays. It was obvious that the staff genuinely loves and cares for the lodge. It felt like we were walking into someone's home. We thoroughly enjoyed walking along the meandering paths over the 18 acre property and playing on the playscape. The kids absolutely loved the huge indoor water park! We explored the surrounding areas (Raccoon Creek, bike path connecting to Granville and Newark and beyond), literally "just out the back door". Next time, we'll rent bikes for at least a day or two. The food in the restaurant was delicious! I had the best Seared Ahi Tuna Salad ever. Seriously, I ate it 3 times. The pancakes and omlette were divine. My kids still talk about the breakfasts. The lodge itself was clearly built by artisans, people who took pride in their work. Coming from Texas, we just don't have the same quality of construction and attention to detail. The rooms were clean and comfortable. The staff was friendly and personable. We will definitely come back to see the daffodils in bloom, the arbor trail and to use it as a jumping off spot for some serious bike riding with the whole family.

Stayed December 2013, traveled with family
Helpful?
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry M, General Manager at Cherry Valley Lodge, responded to this review, February 4, 2014
Dear Kate,
Thank you for taking time to honor us with such a positive and informative review concerning your recent visit to Cherry Valley Lodge. We are pleased to hear of the many Lodge features that your family enjoyed. We are working daily to provide more features and activities for active families to experience and we look forward to your next visit.
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401 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York City
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 9, 2014

We stayed at the Cherry Valley Lodge because it was the only hotel in Newark, OH that accommodated pets. The breakfast - included with the stay - was delicious (much better than what we get when we travel across North America) and the room was spacious in an alcove studio layout that kept the hallway noise away from the bed. The staff was helpful and gracious. We weren't able to experience the water park because we were there off-season during the week... hopefully next time! We highly recommend this hotel!

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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nypl2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry M, General Manager at Cherry Valley Lodge, responded to this review, January 10, 2014
Dear New York,
Thank you very much for you wonderful review of our Lodge. We are glad you enjoyed your stay with us and look forward to serving you and your pet in the future.
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Newark, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2014

I was supposed to go to the 2014 New Years Eve party to listen to a great band called Fifth Element. I arrived at the show then was informed that Cherry Valley Lodge had cancelled the show a week earlier and never informed. I don't think that this isn't the way to run a Lodge. I would also recommend not spending your money at Cherry Valley Lodge.

Stayed December 2013, traveled solo
Helpful?
1 Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry M, General Manager at Cherry Valley Lodge, responded to this review, January 10, 2014
Thank you for your comments concerning New Year's Eve at Cherry Valley Lodge. We did indeed cancel our ballroom celebration one week prior to NYE. Unfortunately, we had a very, very small number of guests that reserved for our party. Not wanting those few to be disappointed in a large, empty ballroom for NYE we reluctantly cancelled the party and notified all of our reservations that they were still welcome to join us for dinner in Sunflower's and cocktails and midnight toast in the Lodge Pub. We wanted to honor our contract with Fifth Element and let them play to our dinner guest from our lower lobby. The band decided to cancel the engagement an hour before start time and left us without entertainment. We disagreed with their decision but there was little we could do. Hopefully next year we will have a bigger and better party with a bigger and better band.
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Travelers are raving about these Newark hotels

Bluffton, South Carolina
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 23, 2013 via mobile

This place is just perfect. Rooms spacious. Clean facility. Restaurant was terrific for breakfast. It's such a homey place. Staff was all so gracious. I was so pleased with our visit here. The water park was nice too. This is a great place to take a family which all ages enjoyed what it offers. Thanks Cherry Valley and keep up the great job!

Stayed December 2013
Helpful?
Thank Jodella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry M, General Manager at Cherry Valley Lodge, responded to this review, December 30, 2013
Dear Jodella B
We really are delighted that you had such a pleasant stay. Thank you for the wonderful review of Cherry Valley Lodge and I can't wait to share your review with all of our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Steubenville, Ohio
2 reviews
Reviewed December 15, 2013

My wife and I stayed here with her family recently, and from the moment we were greeted at the service desk, up to and including our departure, everything was very nice. The desk staff were friendly, welcoming, professional and looked to be genuinely happy to be there. The young man named Mark was obviously a manager or something, or at least he should be, as he was cordial, careful and focused on making sure everyone on both sides of the desk were comfortable and that everything was running smoothly, since it was a bit busy in the lobby at the moment.

Our rooms were about what we expected, other than a few heat issues that, after we communicated this, was dealt with swiftly and accordingly. The furnishings were a little aged, but perhaps this just adds to the rustic authenticity. Some other "fussier" guests might take issue with that, but we weren't going to let that ruin our otherwise pleasant experience.

A few of us were a bit bummed that the water park was closed, but they have a pool and hot tub that stands alone that's open all the time.

The waitstaff in the restaurant were ok. Nothing spectacular or bad.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HarryMcMuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry M, General Manager at Cherry Valley Lodge, responded to this review, December 30, 2013
Dear Harry McMuffin,
Thank you very much for the kind review of Cherry Valley Lodge. We are doing our best to make each and every stay a memorable visit and we feel like you have given us the encouragement to continue striving for the best. We look forward to your next visit at CVL.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wadsworth, Ohio
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 14, 2013

Our in laws booked a night for us at Cherry Valley Lodge, because of the water park. The grounds at this establishment are beautiful. The lobby is beautifully decorated and clean. The rooms are another story. Old, dated fixtures, carpets, thermostats, very uncomfortable beds, and just all around creepy.

We had an infestation of ants in the bathroom of both of our adjoining rooms. During dinner, I asked the Front Desk about it, and they called maintenance and said it would be taken care of. Three hours later when we got back to our room, the ants were still there! I killed 10-20 of them on the bathroom counter. The following morning, there were more. Gross.

The restaurant had good food, but terrible service. It was very slow. We had dinner reservations at 7:30, and we did not get our food until 9:00. We had One server, who was very slow. My father in law went to the manager and asked if she could get some help, so then they brought out another person. Our food was taking so long because of a corporate event in the banquet hall. So, the guests in the restaurant have to suffer because of corporate events? Very disappointed.

The staff at this place were mediocre and borderline professional. The lady at the front desk stunk of cigarettes, and had her smokes out in plain sight on the counter. The rest of the employees looked and acted like college aged kids.

We were very very disappointed with our stay at this place, and hope to never come back. We had a great time with family however, and made the best of it.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jdoz22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry M, General Manager at Cherry Valley Lodge, responded to this review, December 30, 2013
Dear Guest,
Thank you for taking time to let us know about your recent stay at Cherry Valley Lodge. Please accept my apologies that we failed to provide the level of product and service you expected from our Lodge and restaurant. I have shared your comments with all departments and assure you we will work diligently to correct these items. We have also contacted our pest control company to eliminate the problem you mentioned in your room. We prefer to leave this job to the professionals but I regret that we did not offer you the opportunity to change rooms.
Again, thank you for your comments and we hope to have the opportunity to better serve you in the future.
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1 review
Reviewed November 29, 2013

im actually sitting in your restaraunt right now as im writing this. me and my girlfriend had been seated by a male that i am assuming is your hostess because we have seen a dark haired waitress at several tables beside us and we couldnt even get a beer for over 20 mins when my girlfriend actually stood up and asked the girl if we could get a beer. this girl was very careless and obviously did not care to much at all if the host was the one taking our order. her name tag says noel as i just noticed while we finally have gotten our food

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mch5691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry M, General Manager at Cherry Valley Lodge, responded to this review, December 3, 2013
Thank you for your comments concerning your recent visit and rest assured that we have addressed your concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cherry Valley Lodge

Property: Cherry Valley Lodge
Address: 2299 Cherry Valley Rd SE, Newark, OH 43055-9393
Location: United States > Ohio > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cherry Valley Lodge 3*
Number of rooms: 200
Official Description (provided by the hotel):
Guest may choose from 200 comfortable guestrooms and Jacuzzi suites. Enjoy in room refrigerators, coffee makers, complimentary WiFi, and views of the courtyard and surrounding gardens. Indoor pool and Jacuzzi, exercise room or our full-service Banyan Leaf Spa can be enjoyed. Also featuring Sunflowers Restaurant and The Lodge Pub as well as The CoCo Key Indoor Waterpark. POPULAR NEARBY ATTRACTIONS: The CoCo Key Indoor Waterpark, Denison University, The Midland Theatre, The Works, The National Heisey Museum, Ye Olde Mill Ice Cream Parlour and Museum, National Trails Raceway, The Great Circle Earthworks & Ohio Indian Art Museum, The Longaberger Homestead ... more   less 
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Also Known As:
Cherry Valley Hotel Newark
Cherry Valley Newark
Cherry Valley Lodge Newark, Ohio
Cherry Valley Lodge Ohio
Newark Lodge Cherry Valley

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