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Traveler rating
1,351
573
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14
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All reviews shopping mall kids club swimming pool big mall excellent hotel business trip nice stay indonesian food excellent service breakfast buffet is star hotel strategic location special thanks visit jogja front office close to the airport mount merapi
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Reviewed 3 weeks ago

I really appreciate the hospitality in the true spirit of Javanese way, respect and care, and with glowing smiles. The hotel was best from room services to meals with the outstanding setting of meeting rooms. I will give an A+ for the in overall ratings.

Date of stay: September 2019
  • Trip type: Traveled on business
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Review collected in partnership with this hotel
Thank jsil2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Traveling with three small children is always a challenge but the interconnecting rooms and cot that were provided were a real blessing for us. The front of house staff were so kind and lovely to the children and always stopped to chat with us. The kids club was also a real perk of staying here, sometimes you just want an hour off for a coffee with only one haha. My two older children 5 and 4 were able to make great friends with the staff, Ragil, Tayani and Villa and looked forward to popping to see them. There is a trampolene, ball pit, computer and movie area and lots of ativities for the children to get involved in and create things to bring home. The quality of the food at all the restaurants, evening buffet and coffee shop was very high standard and the portion size very very good! We found all the staff so helpful and went out of their way to help us out, we were given a free horse and cart trip at the weekend for the children and also allowed a later check out due to our flights. The hotel itself is very conveniently positioned in the centre and any trips you arrange know the hotel well and pick you up with ease. Grab taxi's are super cheap and so it makes getting around really easy. There is also a lovely swimming pools, the balcony's are very large and the grounds and inside of the hotel kept lovely and clean. Room service every day making up the beds and cleaning was also amazing! Thanks so so much everyone for making our holiday one to treasure always. :) Amber and Ross, Nye, Loewen and Anuala x

Date of stay: September 2019
    • Location
    • Cleanliness
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Thank Amber R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

An excellent hotel that emphasises on customer service. The rooms are decent with a handsomely sized balcony. Breakfast room and the bar are very conveniently located close to greens. Quality of food and the options are excellent. The Swimming pool and gymnasium facilities are excellent. Above all, the courtesy of the smiling staff was what you would remember most

Date of stay: September 2019
  • Trip type: Traveled on business
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Review collected in partnership with this hotel
Thank Pushan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Ambarrukmo, General Manager at Royal Ambarrukmo Yogyakarta, responded to this reviewResponded 4 weeks ago

Dear Pushan,

Many thanks for your review, I would absolutely agree with you that the sincerity of the courtesy and hospitality of our wonderful Central Javanese staff and management is certainly one of our top unique strengths.

Thank you again and hope to see you back again soon.

Ian Cameron
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

nice hotel and very strategic place, just unfortunately there is no tennis court in this hotel. for holidays or business is very appropriate and also other facilities are very good and complete, especially for children's games.

Date of stay: September 2019
  • Trip type: Traveled with family
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Review collected in partnership with this hotel
Thank ardhianvision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2019

i am with my wife, one child and one baby and we were having a great time in this hotel. Excellent hospitality, very clean and all new furniture and also a very delicious food. Really want to have another stay in this hotel.

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank preciousmornfavour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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