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Reviewed November 29, 2015

It was our first time to stay at this hotel. The location is only 10 minutes from Adisucipto International Airport in Yogyakarta and next to Ambarrukmo Plaza where you can find plenty of food and beverages and many others which is quite convenient.
The hotel itself is pretty huge with large lobby. All the staff were friendly and helpful.
Our standard Deluxe Room was clean with comfortable bed and pillows and soft blanket. The bathroom is a bit small but well equipped.
We also had very delicious breakfast. The menus were quite vary with some local, Chinese and Western foods available for us to enjoy.
Highly recommended for anyone who visit this Cultural City of Indonesia.

  • Stayed: November 2015, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank EdSanz78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Ambarrukm... Y, General Manager at Royal Ambarrukmo Yogyakarta, responded to this reviewResponded December 1, 2015

Dear EdSantoso,

Warmest Greeting from Royal Ambarrukmo Yogyakarta…

Thank you for choosing our hotel to stay in Yogyakarta. It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel.

We are delighted to learn that our product and level of service have fulfilled your expectation and we are pleased to know that you have found our accommodation a perfect value. I would be sharing the positive comments with our team as it is a great source of motivation for us.

On behalf of our entire team, We would like to inform you that we are glad to be off your service and we look forward to welcoming you again at our hotel.

Yours sincerely,



Erny Kusmastuti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2015

This remains my favourite hotel anywhere! The staff cannot be beaten! They are helpful, kind, friendly, concerned, and genuine! Thanks for a great stay everyone! You guys are world class! The hotel has a view of Mt. Merapi that is amazing, the rooms are lovely and ever so comfortable and now they even have Salvatore Ferragamo toiletries! Thanks team! See you soon!

Room Tip: Just stay here, you will not regret it!
  • Stayed: November 2015, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank PilgrimStranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Ambarrukm... Y, General Manager at Royal Ambarrukmo Yogyakarta, responded to this reviewResponded December 1, 2015

Dear Pilgrim Stranger,

Warmest Greeting from Royal Ambarrukmo Yogyakarta …

Thank you for choosing our hotel and sharing your recent experience staying with us on the Tripadvisor. Your overwhelming recognition for our facilities and services has brought our smiles and becomes the best encouragement for us to do even better.

I will share this with the team since I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.

We thank you once again for staying with us and we look forward to welcoming you.

Yours sincerely,



Erny Kusmastuti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2015 via mobile

Great hotel, central location, only 15 minutes from the airport, beside the shopping mall, brilliant service, good rooms, good business facilities, fantastic experience. The staff are all so personable and attentive. We stayed 5 nights for a conference. The hotel day spa is great - very skilled acupressure massage from a professional therapist - perfect to release hard work and travel aches. Bangkit Seto - our bar tender in the lobby bar for the 5 nights - was absolutely brilliant. I'd highly recommend a stay at the Royal to tourists and business travellers alike.

Stayed: November 2015, traveled on business
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Ambarrukm... Y, General Manager at Royal Ambarrukmo Yogyakarta, responded to this reviewResponded November 24, 2015

Dear Michael T,

Warmest Greeting from Royal Ambarrukmo Yogyakarta…

Thank you for your kind support towards Royal Ambarrukmo Yogyakarta and for posting such a great review on TripAdvisor.

We deeply appreciate your kind words and comments dealing with your impression to our hotel, room facilities, location, the great treatment at our Spa and good service from our staffs especially Mr. Bangkit Seto, which truly encourage us to continue working towards delivering unforgettable moments to our guests. Your support gives us tremendous motivation & happiness in our hearts

We hope to welcome you back very soon and provide you with more gorgeous moments in Royal Ambarrukmo Yogyakarta.


Yours sincerely,


Erny Kusmastuti
General Manager

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Reviewed November 18, 2015

All the staff are so positively polite, not polite because they are told to be. The pool was a great escape, even for a few minutes. Easy access to the airport is a bonus. Unfortunately Merapi was bathed in cloud during my visit - you need a big fan blowing north!

Room Tip: All good - but you will enjoy a morning view of Merapi from rooms facing north.
  • Stayed: November 2015, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Ambarrukm... Y, General Manager at Royal Ambarrukmo Yogyakarta, responded to this reviewResponded November 19, 2015

Dear Peter F,

Warmest Greetings from Royal Ambarrukmo Yogyakarta …

Thank you for taking your time to share your recent staying experience with us on Tripadvisor. We are delighted to know that you are pleased to be at our hotel as your preferred staying in Yogyakarta.

Your kind words mean so much to be shared to the team since I am sure that this feedback will encourage all of our staffs to continuously improve the quality of our product and service.

On behalf of Royal Ambarrukmo management and team, we would like to thank you for all the positive respond through this posting and do look forward to welcoming you back at Royal Ambarrukmo Yogyakarta.

Yours Sincerely,


Erny Kusmastuti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2015

The staff at the RA are amazing. Within minutes of arriving they greet you by name.
I arrived in Yogyakarta, sans my check-in luggage on the Sunday afternoon, with some serious functions booked,casual not an option. The lovely ladies at reception, including Ms Evi, Ms Debby, Ms Ving and Ms Wigati pulled out all stops to track it and get delivered to Yogya in time.
Everyone of the staff were so polite, well do to all, I highly recommend this hotel. A great mall next door as well.

  • Stayed: November 2015, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Dennis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Ambarrukm... Y, General Manager at Royal Ambarrukmo Yogyakarta, responded to this reviewResponded November 19, 2015

Dear Dennis K,

Warmest Greetings from Royal Ambarrukmo Yogyakarta…

Thank you very much for your generous compliments and for taking the time to share your recent experience at our hotel on Tripadvisor.

Your valuable review and compliments towards our properties, and friendliness from our staffs are truly appreciated by our team and become our motivation to always provide all the best to our valued guests.

Your comment will be shared to the team and we hope that we will have the opportunity to welcome you back to Royal Ambarrukmo Yogyakarta in the nearest future.

Yours sincerely,


Erny Kusmastuti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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