The Royal Ambarrukmo Hotel is a good option in Yogyakarta for a Conference. The guest facilities are of a good standard and the staff are pleasant. I was therefore very disappointed that this Hotel made absolutely no effort whatsoever to meet my dietary requirements despite the Conference Application request. I had previously registered that I have a significant intolerance to MSG. The schedule was busy which precluded going elsewhere for lunch which left me little option on the prepared conference menu each day other than fruit. I was told by the chefs that food preparation included the addition of MSG in their meals. My approach to the Hotel Marketing person was to no avail and when she was contacted during our stay by our Jakarta Administration team there was no action taken nor was I approached with any explanation or support. I understand that this is a Santika Chain Hotel which makes my concerns doubly disappointing. I am a resident of Indonesia and our Program uses Santika Hotels considerably for workshops. I have always been impressed by efforts made at Santika in the past.
- Official Description (provided by the hotel):
- The Royal Ambarrukmo Hotel, once Yogyakarta's grandest hotel, has been undergoing a great transformation to bring back the glamour of the past merged with 21st century technology that embraces both its historic heritage and the modern comforts. In addition to its historic grandeur, the hotel is also preferred due to its central location with the city’s largest shopping mall right on the doorstep and the hotel is an integral part of the heritage site of Royal Palace Residence. It is less than 10 minutes from Adisucipto International Airport, and most of Yogyakarta's must-see sites – the Prambanan Temple, Sultan Palace, Kotagede, Malioboro – are a short drive away. ... more less
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