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“royal ambarukkmo palace hotel : reviews”

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Royal Ambarrukmo Yogyakarta
Ranked #2 of 20 Hotels in Depok
Certificate of Excellence
Jakarta, Indonesia
Level 5 Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“royal ambarukkmo palace hotel : reviews”
Reviewed January 1, 2012

I was staying for 2 days in Royal Ambarukkmo Palace Hotel during my visit in Jogjakarta on December 2011.

(+) The hotel room has been renovated by changing the furniture, tiles, lighting and swimming pool. And the result is good and more comfortable room.
The staffs is very nice, helpful and full of smile. The location is good since it near the airport and the malls.

(-) Just a point of improvement : Eventhough the hotel room tiles been changed into marbles, the floor still needs carpet.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kepidu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSM_RAH, Director of Sales at Royal Ambarrukmo Yogyakarta, responded to this review, January 26, 2012
Thank you for your positive review about our new transformation. I am glad you had a great stay at our newly renovated guest room, and felt our "Indonesian Home" service from our staffs. I am also glad to know that you found our strategic location had given you the advantage during your visit in Yogyakarta.

For practical reason, we wanted to bring the fresh feeling, bright, and clean room by changing the carpet with marble floors. However, of course, somebody may like carpet better. Therefore we provide slippers in the room for guests who may like to have warmth to their feet when stepping on the floor, and we installed new carpet in the room corridor to reduce noise from outside come into the guest room.

Again, thank you for your great feed back! Please let me know when you decide to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Yogyakarta
Level 6 Contributor
177 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed November 30, 2011

The Ambarrukmo hotel, was one of Yogya's earlier attempts at a luxury hotel, that slowly fell into disrepair, poor management and a lack of investment saw the hotel slowly fade till by the 90's it was more famous for its sleazy night club and as a love shack than anything else.

The hotel is built on the sacred soil of the former retirement palace of Sultan Hamengku Buwana VII. The original palace was commenced by his grandfather in the 18th century and finished by his father as a country retreat.

The current structure was initially constructed in 1960, by the highly respected father of the current sultan, using compensation funds from the Japanese occupation during the second world war. The building was built in the eastern palace grounds, leaving the old palace intact.

In the early 2000's the current sultan, controversialy leased out the western end of the palace grounds, slowing the bulldozing of part of the old palace buildings, to make way for a massive shopping plaza, for which the name Ambarrukmo is now more famous, AmPlaz as it is known.

This move along with similar ventures into capitalism and politics, was blamed for causing the 2006 earthquake, where they say the demigod sultans father in law, the volcanoe Merapi grew angry with his ventures threatening to explode and destroy the city, but his daughter the queen of the sea and wife of the sultan, intervened, absorbing the explosion into her bosom under the sea. So all that was felt was the earthquake that though it destroyed hundreds of thousands of homes, killed few and left the city and palace intact.

enough of history back to the hotel, I hear you call.

In its current incarnation the well known Santika hotel chain, a subsidiary of the national Gramedia group, is managing the newly renovated 220 room hotel.

Little remains of the old hotel, aside from its shell and hand railings. A few artworks remain such as a 3 story high, grand nationalist anti foreigner relief in the foyer, that though spectacular in its own way is more reminiscent of the Soviet era, than of something, you'd wish to roll out to welcome guests. A few mediocre brass sculptures in there gardens, and a mediocre mosaic, cap off the list.

Lets face it, nationalistic architecture of the 1960's in indonesia, was not the height of global hotel design. A 10 story U shaped structure, reminiscent of 1960 council flats, with low ceilings and no real features, is not the easiest place to start on a quest for 5 star ratings. Although the internationally famous KeminskI hotel chain might be capable of pulling it off with the former Grand Hotel Indonesia, for anyone else, i'd suggest bulldozing and starting again, might be an easier path forward.

Given all of these constraints, the Santika group appear to be doing a remarkable job. The minimalist style of the hotels renovations, harkens back to the straight lines of plywood, cement sheet, and other materials of the "machines for living in" that the bauhaus movement blessed us with.

Service is admirably smooth and without question friendly and professional, if still slow, understandable in the first months of operations.

The new landscaping, pool area etc are beautifully laid out, and by the time trees have recovered from being transplanted, it will be an enchanting place to relax.

Bedrooms are spacious enough, clean, with all requirements well met and topped with a wonderful view to the Merapi Volcano from the northern rooms that I strongly recommend.

All in all, its a reasonable attempt at a 5 star hotel and a welcome addition to Yogya's limited list of top end establishments.

But..
But..
But...
In saying all of the above
The devil is in the details, and the details here are not well finished.
Everywhere you look small details belay the overall effect. If only I was slightly shortsighted, or not born with a westerneds eye for detail. If this was the case, i'd enjoy the shower with out noticing the loose tiles and illfitting drain cover.

Maybe then, i'd enjoy my dinner without noticing the Ceaser salad has chicken and a satay sauce and the seafood pizza, is drenched in palm oil not olive and has not seen a drop of tomatoe sauce.

Chips in paint work, badly meeting tiles, cement stains around the pool, the list goes on and on. Given its early days yet, none of this would worry me if I had not stayed in a range of Santika properties across Indonesia.

For me and many others the name Santika, has become synonymous with "just OK lah". Sangria hotels are for me the 4 star hotels you stay in when all the good hotels are full. The hotels you stay in, when your consulting with an old fashioned poorer organization and don't wish to be seen as pretentious but must be seen to be staying somewhere reasonable to justify how much you ate charging them.

Hence Jogja has one more new hotel, but the Sheraton, Hyatt, Phoenix and Mercure need not panic yet, though perhaps the Plaza, Melia, Ibis, Jayakarta, Saphire and even the old Santika, should be aware that the standards for 4 star have gone up a notch.

Good luck to the new management, and do come and stay during the promo seasons, when prices still reflect the reality of what you get...
Either that or just squint a bit, borrow your mothers glasses, and enjoy your stay.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Big_Yob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSM A, Director of Sales at Royal Ambarrukmo Yogyakarta, responded to this review, December 12, 2011
Thank you for taking the time to be the first to post the review about our hotel. It was great of you to point out the historical values of our hotel and the Royal Palace, as well as the positives you experienced with our new look, facilities, and services.

I have shared your concerns regarding the small details that did not exceed your expectations, please accept our apology for those areas we fell short of your expectation. Your constructive feedback is very much appreciated, many of the changes and improvements made here have been as a result of feedback from our guests like yours.

We hope to welcome you back in the near future with better improvements as a result of your valuable feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Ambarrukmo Yogyakarta

Property: Royal Ambarrukmo Yogyakarta
Address: Jl. Laksda Adisucipto no. 81, Depok, Yogyakarta 55281, Indonesia
Location: Indonesia > Java > Yogyakarta > Depok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 20 Hotels in Depok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Royal Ambarrukmo Yogyakarta 5*
Number of rooms: 247
Official Description (provided by the hotel):
The Royal Ambarrukmo Hotel, once Yogyakarta's grandest hotel, has been undergoing a great transformation to bring back the glamour of the past merged with 21st century technology that embraces both its historic heritage and the modern comforts. In addition to its historic grandeur, the hotel is also preferred due to its central location with the city’s largest shopping mall right on the doorstep and the hotel is an integral part of the heritage site of Royal Palace Residence. It is less than 10 minutes from Adisucipto International Airport, and most of Yogyakarta's must-see sites – the Prambanan Temple, Sultan Palace, Kotagede, Malioboro – are a short drive away. ... more   less 
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