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Merapi Merbabu Hotel Yogyakarta
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Reviews (149)
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57 - 62 of 149 reviews
Reviewed September 24, 2013

satisfactory service from the staffs, reasonable price for big room. They have swimming pool if you bring kids. The breakfast was so so. but overall it's good. They also have KFC fast food restaurant if you want to eat but don't want to go far. But the street of the location was too small. But it near from the airport.

  • Stayed: May 2013, traveled on business
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Thank intans2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

The Only good thing are the Rank and File Team
The Sales & even the Owners are extremely arrogant people.
Rooms very smelly - Hotel is less than a year but rooms are of cheapest materials..

In case there are Domestic groups during your stay, the Noise are almost unbearable and not forgetting too the Indonesians love to smoke everywhere. - .
Apparently, one staff told me that the owners were so arrogant that he/she did not consult a Hotel Specialist during the construction, hence the poorest quality .
Also, effective 2nd July, 2013, Dafam Group has pulled out from Managing this hotel due to the owner's breach of contractual agreements.

Breakfast - nothing to shout about - same old story everyday (i stayed there for a week)

There will be another good local brand Hotel opening soon in September, just down the road. Should try that out.

Room Tip: Very RUDE SALES TEAM. Rooms very smelly - Hotel is less than a year but rooms are of CHEAP materials. Owners are RUDE too.
  • Stayed: April 2013, traveled on business
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Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

Honestly....the hotel is neat and tidy and generally ok however the renovations are noisy.
I was appalled to learn that the banging on the walls and the angle grinder noise had to continue until 10 pm each night because the contractors work until that time.
The staff were polite and told me that they would stop the noise on 4 seperate occasions however the noise continued.
Stay in the hotel don't say I didn't warm you.

  • Stayed: June 2013
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Thank silvagni1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

I recently stayed there with my big family. We booked 4 rooms.
In overall it was okay but the location is quite far from the central of yogya such as malioboro n other interesting places.

The swimming pool is located at the back area of the hotel. It was quite clean but no hotel staff standby around.

The breakfast was quite nice but so many flies inside the restaurant.

What really disappointed me was the housekeeping and laundry. I put 4 items inside the laundry bag but they returned them with a bill of 5 without any effort to confirm to me whether it was supposed to be 4 or 5.

the room was cleaned everyday but they didnt change the bed sheet while it's obvious that the sheet needed to be changed. Finally they changed after I called them to.

Upon checkout, it was really difficult to call reception n concierge. Nobody picked up the phone when I needed someone to help me with my luggages.

I will definitely stay in another hotel if I travel to yogya again.

  • Stayed: June 2013
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Thank theexplorer26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

Quiet places for meetings, so it will make us focus only for meeting. The meeting rooms is good, the lighting also good. banquet service was helpful and well trained.The hotel is cozy enough but nothing special. Rooms are big but seems very standard, i think they should add some decoration in the room that will make it little bit live. Breakfast is good enough, the taste of food is good. KFC is in lobby level, it made us easy to have food for eat.
Location of this hotel actually not in strategic area, so its far from center of yogya such as malioboro. The parking lot is huge so iti will us easier to keeping in our vehicle.
I will recommend ms dewi ratna or i used to call her ms. Nanna. She is one of staff from sales dept. she is very good in facilitating and arrange the meeting.

  • Stayed: February 2013, traveled on business
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Thank Nita Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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