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The Victoria Hotel Yogyakarta
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Reviews (110)
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All reviewsambarukmo plazawalking distancebig shopping mallnice swimming poolnice hotelbreakfast tasteplace to staystrategic locationan upgradetowelssignaltaxilobbybfastprosconswifi
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51 - 56 of 110 reviews
Reviewed November 14, 2013

Our group of 17 Americans stayed at Victoria Hotel, Jogja for seven nights. The staff was very courteous and accommodating. The breakfast crew became aware of several of our food allergies and adjusted items for our team. After long days of doing free medical clinics in far away villages, it was so nice to come "home" to a comfortable, clean room and friendly faces. ~

  • Stayed: October 2013, traveled on business
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Thank IbuSutrisno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thevictoriahotel, Guest Relations Manager at The Victoria Hotel Yogyakarta, responded to this reviewResponded November 21, 2013

Dear Ibu Sutrisno,


Warmest greeting from The Victoria Hotel Yogyakarta.

Thank you for your valuable feedback.
We are happy to serve you and your team.
We hope to see you again soon in The Victoria Hotel Yogyakarta.

Hospitality regards,
The Victoria Hotel Yogyakarta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

A group of us (11 pax) stayed in hotel victoria from 13th - 15th Oct 2013. The hotel stay was part of a travel package to visit Borobur and Prambanan, Therefore we did not really know how much we paid for the hotel stay. But overall we were satisfied with the hotel service and quality.

Pros:
1. Very close to Ambarukmo Plaza (with restaurants, A&W fast food, movie threatre, fashion wear, game arcade, supermarket etc)
2. Big clean rooms with full glass windows
3. Bed was quite comfortable
4. Friendly and helpful hotel staffs
5. Fast (with-in the same day) and reasonably priced laundry service (about IDR 1,000 for t-shirt)
6. Free Wifi
7. Multi TV channels including NatGeo, discovery channel, animal planet

Cons:
1. Wifi signal was very weak in rooms but strong in lobby
2. Not along the main road. Must walk a 300m alley to the main road.
3. Shower was a little bit weak but hot enough
4. Breakfast was so so

  • Stayed: October 2013, traveled with friends
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1  Thank happynomad79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thevictoriahotel, Guest Relations Manager at The Victoria Hotel Yogyakarta, responded to this reviewResponded October 25, 2013

Dear Happynomad79,

Thank you for staying in our hotel and gave us your valuable feedback.
Based on your feedback, we will ask to our staff to check and fix the problems on Wi-fi signal and the shower. Also we are in the middle of creating new menus for breakfast.

We are pleased to inform you that we do have one way shuttle service to Ambarrukmo Plaza, so guest does not need to walk if they want to go to Ambarrukmo Plaza.

Once again, we thank you for your patronage and we hope to see you again soon.

Hospitality regards,
The Victoria Hotel Yogyakarta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

Pretty close to Ambarukmo Plaza, the closest attraction. You can walk but I am not sure if it's safe especially at night because the hotel location's isn't in the main road that you have to walk through approx. 300m alley to reach the hotel. What I love the most is, the room is big enough and I got promo rate during my stay that's double the value for me (still valid until late July'13). The bed is great. If you cant sleep with noise, avoid staying during school holidays.

Ps. Rent car, the famous attractions in the city aren't in your walking distance.

  • Stayed: July 2013, traveled with friends
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2  Thank hentytvc19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

Hotel Victoria looks very classy. I was impressed when I entered my room, classy colonial furniture., huge mirror, minibar actually filled, although with just small selection.
But.. door of showercabin didn't close properly, stains on backside of door of bathroom, and a very UNimpressive breakfast buffet, not much choice, food is not hot, but cooled down.
NO WIFI! Although they advertise with Wifi, at least in public area's, during my stay I could access the inlogpage for their Wifi n log in, but that's it. No webpage opened, No nothing. And even 1 meter away from router, still hardly any connection.
I stayed in cheaper hotels in Indonesia with much better buffets, perfect rooms en perfect Wifi.

Staff is not exceptionally friendly, just standard as may be expected in Indonesian hotels.

Why three and not two dots? Because the really paid attention to decoration and furniture and the beds are really really comfortable. And the main thing in a hotel is a good night sleep.

All and all I'd recommend for just 1 or 2 nights. Or else find a better place. By the way, not suitable for family with kids.

  • Stayed: February 2013, traveled with friends
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6  Thank Fedde S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thevictoriahotel, Manager at The Victoria Hotel Yogyakarta, responded to this reviewResponded March 30, 2013

Dear Fedde,

Warmest greeting from The Victoria Hotel Yogyakarta!

First of all, we would like to say thank you for choosing our hotel.
Fedde, we do apologize for the inconvenience.
Thank you for the critics and suggestion, sure it will lead us to improvements.

Regards,
The Victoria Hotel Yogyakarta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2012

room comfortable n clean but: bathroom edges can see dark stains,drinking glass dirty,was back frm a tired day trip,upon arriv back hotel 3pm my room wasn't being cleaned n etc.. A part frm the above, room is comfy..although its near the largest shopping center but walking back at night is kinda scary bcoz of the dark street we hav to walk to back to the hotel...

  • Stayed: December 2012
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1  Thank chrislyv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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