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“Start to Anniv Weekend”

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Holiday Inn Express & Suites New Philadelphia
Certificate of Excellence
Weirton, West Virginia, United States
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Start to Anniv Weekend”
Reviewed March 29, 2014

This was a free night for leisure travel, but I will try to evaluate like I went here for business.

Staff was polite, informative, and answered all my questions. I asked for a late checkout and was granted one. I asked for recommendations on where to get pizza and the staff had great options. Hotel is in decent shape but is starting to show it's age a bit, but this is true of all HIE over 5 years old. Parking was good, but I think it might get crowded here during a weekday. Pool area was clean and looked really well maintained. Wifi worked exceptionally well, probably the best of any HIE hotel I've stayed at.

For anyone looking for a cheap alternative to the expensive hotels in Sugarcreek/Berlin area I would stay here.

The beds could use an upgrade. Other than that, great property.

Room Tip: We had a king room suite with a frig and microwave.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    59
    32
    8
    0
    4
See reviews for
37
28
5
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Dunlap, Tennessee
Level Contributor
189 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 26, 2014

Can't say enough good things about the entire staff, from the front desk, to the breakfast attendants, and especially the General Manager. Sure, the hotel itself is nearly brand new, spotlessly clean and decorated beautifully. Hallways are roomy; even the stairways are carpeted!
Rooms are tastefully and well appointed , with comfortable beds , linens , pillows, and towels.
Having a nice Bistro right next door was also a real treat.
All that is nice and the location is convinient off the Interstate, but really , it's the cheerful service that really stands out here.
Try it, you'll like it!! We're going to stay there again for sure on our next trip up.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaw54realestate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunlap, Tennessee
Level Contributor
189 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 18, 2014

Great staff all around. Victoria checked us in pleasantly and efficiently. Spacious room, comfortable bed, pillows and towels. Filling breakfast ; the auto pancake machine is different and far easier and neater than the usual waffle machines. Very clean breakfast/ lounge area area with big screen TV, which was apparently a great spot to have a birthday party in the evening!
A new modern look throughout and only 3 years old. Easy access from Interstate and Right next door to Bistro 131 Restaurant, which is a REAL plus .

Room Tip: Rooms away from the elevator are extra quiet. The Bistro next door is a treat. Real good food, nice...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaw54realestate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Ohio
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 30, 2014

This is an excellent hotel for traveling families. Right off the interstate, close to restaurants and convenience stores. The room was updated and very clean, and there was a nice comfortable area near the lobby where guests could get a hot breakfast. The indoor pool is perfect for children, even young children. It has a decent 1 ft - kiddie pool area complete with a tall shower-fountain and buckets emptying periodically from the ceiling.

The only downside is that New Philadelphia isn't exactly a destination - there's just nothing much to do or see there. Amish Country, which is really 30-60 minutes to the west, is the only attraction that might induce visitors. If it weren't for snowy conditions slowing our travels, we wouldn't have happened upon this nice little gem.

Room Tip: No need to pack or worry about pool towels - they are provided in the pool area, which is open 6am t...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Findlay, OH
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 27, 2014

Yet another trip to New Philly. I think the HIE at New Philly is the place to stay if you are in town. The staff takes excellent care of you from the moment you walk in till the breakfast where they refill your coffee. The place is always clean and neat. This cannot be said for a few other "chains" in town.

Room Tip: I have stayed here many nights and have never had a problem in any room.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review, February 12, 2014
Dear Jim R,

Thank you for taking the time to write your review. We are pleased to read your kind words regarding our staff. We would like to address your experience further, and have sent you an email with additional details.

Thank you again for your comments and we look forward to your next visit.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
124 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 4, 2014

This hotel has a newer feel and a nice modern design especially in the breakfast/lounge where they have hightop tables with electrical outlets for business travelers. However there were no "extras" for priority members. I am used to getting a small bottle of water or a snack. There were no towels poolside. Also there were not any different rooms types (I.e. executive suites) or rooms with whirlpool tubs like some of the other Holiday Inn properties have.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review, January 19, 2014
Dear J F,

Thank you for taking the time to review our property. I am delighted to hear that you liked our hotel facilities in particular the breakfast area. Our hotel is committed to providing our guests with the highest quality services and facilities. However, I am sorry that you did not receive any freebie as an IHG Rewards Club member. Please accept our sincere apologies for falling short of your expectations. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future.

We value you as an IHG Rewards Club member and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 19, 2013 via mobile

We found this Hotel to be very clean and modern. It is either new or newly renovated. Our check in was efficient and the staff was very friendly and helpful. We will make it a point to stay here when in the area.
The hotel is a good value. We highly recommend it!

Stayed November 2013, traveled as a couple
Helpful?
Thank DJB406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites New Philadelphia

Property: Holiday Inn Express & Suites New Philadelphia
Address: 145 Bluebell Dr SW, off I-77, New Philadelphia, OH 44663
Phone Number:
Location: United States > Ohio > New Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in New Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites New Philadelphia 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites New Philadelphia Ohio

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