We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A+ Accommodations and Amenities”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Courtyard Columbus New Albany
Ranked #2 of 2 Hotels in New Albany
Certificate of Excellence
Reviewed October 29, 2013

Exceptional. I almost didn't stay here due to the price; however, location won out as there are very limited options without driving several miles back into the city. Have to admit it was worth it. Great staff and many very surprising extras. The food choices at the bistro were amazing. I watched them make my breakfast and was amazed by the quality of the ingredients they used--literally the same brands and ingredients I use when I cook for myself at home--for example, the smoothie had a banana, fresh strawberries (watched them wash and cap them right there), name brand plain yogurt, etc. So many healthy and tasty options that I didn't mind paying for them! The room was very clean and well equipped for my "office away from office" work session. The staff were all very courteous and helpful and I didn't notice the noise issues that others have identified. Have to admit it was worth the extra cash for the value of the extra amenities.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DickandJane6986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sari L, Manager at Courtyard Columbus New Albany, responded to this reviewResponded November 19, 2013

Thank you again for taking time out of your day to provide feedback regarding your stay here at the Courtyard by Marriott New Albany. We are also very thankful to hear you chose our hotel for your business trip. I would have to agree about the fresh healthy options in the Bistro. The smoothie is one of my personal favorites! The creaminess of the yogurt mixed with the light and fresh fruit flavor of the strawberries and banana are a great pick me up to start the day! We look forward to having you stay with us again in the future and January 1st The Bistro will have our new winter seasonal menu items which include fresh breakfast tacos and avocados.

Have a wonderful afternoon and again thank you for choosing to stay with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (93)
Traveler rating
Traveler type
Time of year
Language

77 - 83 of 93 reviews

Reviewed October 21, 2013

We are a family of 6 with 4 young kids in town for Columbus Marathon. The hotel was immaculate, clean and brand new. Our kids loved the pool (nice size and water kept nice and warm). Our king suite was huge with a large living room. The front desk staff were extremely polite, kind, and were more than happy to take care of our 3 requests promptly (trundle bed, extra pillows and 2 bananas). We really wish we could have stayed a little longer and enjoyed this beautiful property, but had to get to race early in morning. Again let me stress wonderful staff!!!

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mwano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sari L, Manager at Courtyard Columbus New Albany, responded to this reviewResponded November 19, 2013

Thank you for your kind words! We were honored to have the opportunity to host guests who were participating and viewing the Columbus Marathon. We heard many great stories of success from a variety of participants and their families. We are very pleased to hear our staff was able to meet your every request and did it with the friendliness and courtesy the Marriott name is known for. We truly hope to have the opportunity for you and your family to return to the Courtyard New Albany and to enjoy all the amenities we have to offer.

Thank you again and have a wonderful day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

My family had the need to stay in Ohio for two weeks and were booked into the Marriott by my wife's company agent.

We have stayed all over the world in many types of hotels from 5 Star to boutique and I can only say we have never received such amazing warm service as we have done during our stay here at the New Albany Marriott. Every member of staff from director to grounds staff have been amazing, nothing has been too much trouble for them.
I even crashed our hire car and broke my wrist close by to the hotel, Marriott staff made sure we were looked after by the EMS and checked on me and our 5 month baby when we returned to hotel.
I can not recommend this hotel highly enough to anyone planning a trip to Columbus Ohio, avoid downtown hotels and stay in New Albany. 11/10 on all levels,
Thank you

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BarneyTBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sari L, Manager at Courtyard Columbus New Albany, responded to this reviewResponded November 12, 2013

Barney!

We are so glad to hear from you. We hope all is well with the family and the arm. It was truly a pleasure to have your family here and allow us to get to learn more about England and all of the places you have traveled. Thank you so much for the feedback and vote of confidence you have given our hotel. We truly try to ensure each of our guests has the experience they expect and it is an added bonus when we are blessed with a family who stays a bit longer and we have the opportunity to get to build bonds and relationships.

We know you travel great distances, but we hope to see you and your family again here in New Albany in the future!

Thank you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

I am a Marriott platinum member so I can be picky. This place is about 10 min from my house. Rented two rooms for my nephews b day...better than messing up the crib. Hotel is clean, new, staff great and they have Starbucks downstairs. Awesome!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jasson F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sari L, Manager at Courtyard Columbus New Albany, responded to this reviewResponded November 12, 2013

Good Afternoon Jasson,

Aren't you thrilled with having the first hotel in New Albany be a Marriott property? We are certainly greatful to have such a vibrant community who desires to utilize our property for their family gatherings. We greatly appreciate the feedback you have provided and we look forward to housing you and your family again in the future. Also thank you again for choosing to be a Marriott Rewards member! We understand the time at home is precious and we hope you realize how greatful we are for your decision to stay with Marriott.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013 via mobile

Brand new property (opened Apr 2013) and it shows. Traditional Courtyard set-up w/ lobby/ bistro area, pool, gym and outside area with firepit.
Because it is a new property, bathrooms are nicer than the renovated hotels.
Very good service from front desk to bistro.
Will stay again the next time I am in the area

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SC_Dawg1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sari L, Manager at Courtyard Columbus New Albany, responded to this reviewResponded November 12, 2013

Thank you for taking the time to provide feedback on your experience at the Courtyard by Marriott New Albany. We are elated to hear your enjoyment with the property and in particular our quality of service. During your next time through town we look forward to being your top choice for hotel accomodations.

Thank you again and have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013 via mobile

Very nice hotel! The hotel seems to be fairly new! The entire hotel was very clean & nice on the inside and out! I was delighted to have found such a nice place to stay for the evening!! I would definitely stay here again if I was in the area!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank littlelisa291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sari L, Manager at Courtyard Columbus New Albany, responded to this reviewResponded October 16, 2013

We are so thrilled to hear you had a great guest experience at the Courtayrd by Marriott New Albany. You are correct in that the hotel was opened recently, April 19th to be exact. The nice quiet atmosphere we can provide our guests is a great contrast to the hustle and bustle of daily activities. The next time you are in the area please check out our fire pit on the terrace, it is a great way to finish off the night before heading up to the room. Thank you again for sharing your experience and we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013

I stayed hear for 5 nights. I was able to just about eat everything at the bistro in the lobby. French toast in the morn was fav and chicken ciabatta for dinner are my recommendations. Great pool. Reasonably cleanly gym. Great staff. Within quick reach of Easton mall. Great place overall.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jdelao15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sari L, Manager at Courtyard Columbus New Albany, responded to this reviewResponded October 16, 2013

Paul,

Thank you for taking the time out of your day to provide feedback about our hotel. It is always great to hear from guests whose experience was in line with the expectations of service we strive to provide on a daily basis. Please reach out to us on your next visit to the area so we can continue to ensure you experience the highest quality service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near New Albany
0.1 mi away
Hampton Inn & Suites New Albany Columbus
7.2 mi away
Hilton Columbus at Easton
Hilton Columbus at Easton
#14 of 146 in Columbus
1,135 reviews
6.8 mi away
Hampton Inn & Suites Columbus-Easton Area
Show Prices
Show Prices
Show Prices
18.3 mi away
Courtyard Newark Granville
Show Prices

Been to Courtyard Columbus New Albany? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Columbus New Albany

Address: 5211 Forest Dr, New Albany, OH 43054-8151
Phone Number:
Location: United States > Ohio > New Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in New Albany
Price Range: $138 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Columbus New Albany 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Orbitz, getaroom.com, Priceline, Hotwire, HotelQuickly and TripOnline SA so you can book your Courtyard Columbus New Albany reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing