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“Nice, Clean & Quiet”

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Best Western Executive Inn
Ranked #1 of 2 Hotels in Mount Gilead
Certificate of Excellence
Reviewed June 30, 2014

The hotel was clean, quiet and nice rooms. Nothing fancy but just a pleasant room. The staff was very friendly and even concerned that we parked where they could watch our vehicle so there would be no trouble. Since there was not an excess of cars to park in the lot they wanted us to park in the front instead of the rear of the building. We were driving an uhaul truck and they wanted to be sure that we had it well locked up too. We appreciated their concern. They offered a morning breakfast which we did not partake of but at least it was nice to know it was there if wanted. The A/C worked really well and cooled the room off quickly and efficiently.

  • Stayed: June 2014, traveled with family
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Thank muckon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 - 89 of 117 reviews

Reviewed June 21, 2014 via mobile

First impression, the place stinks and the front desk is unfriendly. The room smelled of body odor and is a fire hazard with all the extension cords. Breakfast, we skipped it because it was so bad. Best Western needs to reinspect this place and remove it from the Best Western family.

Stayed: June 2014, traveled as a couple
Thank Gregory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Manager at Best Western Executive Inn, responded to this reviewResponded July 4, 2014

While it is our goal to exceed our guest's expectations, it deeply saddens me to hear that we failed to make your stay satisfactory. Please accept my apologies for not being able to make your stay satisfactory. My staff strive to deliver exceptional services, and I will ensure that we improve in the area where attention is needed. Please allow us another opportunity to serve you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2014

I can deal with anything as long as the room is clean and doesn't smell bad. Our room was clean and the manager was very caring. The person behind the desk wasn't real warm and fuzzy but she did call management to help solve the problem about 2 Travel Card rewards I had printed online. They were both accepted after a little research. The ice machine wasn't working and the grass needed to be cut.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Best Western
Thank 470kathleenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Manager at Best Western Executive Inn, responded to this reviewResponded July 4, 2014

You valuable comments and feedback means a lot to our team and our future guests. I am extremely sorry for the behavior you had to experience with the desk clerk. But I am glad we were able to solve the travel card issue. I appreciate your business and will look forward to serving you with our hospitality in the future.

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Reviewed May 21, 2014

We were just passing thru when we stopped at this Best Western. It's clean, comfortable, and affordable for a one-night stay. The local diner just a block or two away has great home-made food and the pie is good, too.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Penelope F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Manager at Best Western Executive Inn, responded to this reviewResponded July 4, 2014

I am humbled with your kind comments and the fact that you have taken the time out to provide us with your valuable feedback. I appreciate your business and will look forward to serving you with our Hospitality in the future.

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Reviewed May 3, 2014

This is a small hotel, located in a somewhat remote area - however it is a very clean, quiet, pleasant place to stay. The young woman who checked us in was very helpful and explained that because the town is so small, the only place open for dinner that evening was Wendy's. Although not a fan of fast food restaurants, we were too tired to venture out in search of another restaurant, so Wendy's it was. To our surprise, the restaurant was completely filled up with local people, who apparently gather there on Sunday evenings to socialize - dining seemed to be of secondary importance. As new customers arrived, they were warmly greeted by customers who were already seated and invited to share their tables. Some might find it hokey - we were charmed and uplifted to find that kind of neighborly warmth.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

We stopped here on our way back from Kentucky. It was right off the highway but far enough away that it wasn't noisy. The room was spotless and the staff very helpful. I would definitely stay here again.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank C A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

I really liked this place. It is just off I-71 and was simply delightful. For 2 the tab came to $82.49 with our AAA discount. The rooms were quiet and clean and the staff was very friendly even in the dead of night which was when we arrived. What really sold me on the place was the night manager's kind attitude towards a raccoon that had become trapped in their trash can just outside the lobby. I informed her about it and that I wanted to make sure that it escaped unharmed and she was totally on board with that saying that it wasn't the first time she had needed to release one. We will definitely stay here again if in the area.

  • Stayed: August 2013, traveled as a couple
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1  Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Executive Inn

Address: 3991 County Road 172, Mount Gilead, OH 43338-9529
Phone Number:
Location: United States > Ohio > Mount Gilead
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mount Gilead
Price Range: $59 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Inn 2.5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Best Western Mount Gilead
Mount Gilead Best Western
Best Western Executive Inn Ohio/Mount Gilead

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