We stayed at this hotel a few years ago, it was fine. We stayed again two weeks ago, what a different story, the room was filthy and the option to go to “Audio” on the TV for closed caption (I am very hard of hearing) was not available. Add that to the fact that the people renting above us was having a party and I could get no one to answer the phone at the front desk, but you know after a few years ago, we just thought it was a bad night. We stayed there again this past Saturday. Wow, what a mess, I am going to post the pics from 322 that I took, the water spots are three of the pics, the flash did not help the pictures turn out well but you can see what I am getting at. We were in 322; there were four or five water spots on the ceiling, and a horrible smell of cat pee in the corner that kicked up every time the fan blew across the room. When I called downstairs they brought up a box of pet order remover. Really, I am not kidding, look at the picture of the box they brought to us! We went to Mass on Saturday evening, going back to the hotel we stoppedbut stopped at Wal-Mart and bought a plug in air freshener which did seem to take away much of the bad odor (and you can bet we took the plug in home with us). I had on a new pair of white socks in the four hours we were in the room awake, just from walking on the carpet, the bottom of the socks were absolutely filthy. I know hotels get a lot of use, but really, clean the room!!!! Then to top it off, I asked the lady working the desk how to get closed caption on the television, that I had a hearing loss. She said, and I am quoting “I am sure it does (get closed caption) I just don’t know how”. There was no effort to find someone, call someone, nothing to help me, just “I just don’t know how”. We had stayed at a Country Suites on the way to Millersburg, we should have stayed there both nights instead of driving to Millersburg on Saturday, HUGE Mistake on my part. If you plan on staying at this hotel, my suggestion is to check out your room GOOD before you pay your bill, then decide if you really want to stay there.
- Official Description (provided by the hotel):
- 59 Room, 2016 Platinum Award Winner, features all non smoking rooms, complimentary hot breakfast, indoor salt whirlpool/pool area, in-room micro/fridge units, free high speed internet. ... more less
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- Also Known As:
- Comfort Inn Millersburg
- Millersburg Comfort Inn
- Comfort Inn Ohio/Millersburg