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“Nice hotel, but it was an awkward 'first date'”

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Homewood Suites by Hilton Cincinnati-Milford
Ranked #1 of 2 Hotels in Milford
Certificate of Excellence
Reviewed August 27, 2012

We had booked the reservations online about 6wks earlier...we were under the impression we were getting a suite with 2 queen beds and a sleeper sofa. We arrived at the hotel on Tuesday night at 9:45pm (after a 7hr drive). When we arrived, we were advised that they had a guest who decided to stay an extra night (there was a pro-tennis tournament in the area and the hotels were booked), so we were "bumped", and sent to a Comfort Inn about 7miles away. Home wood Suites paid for that night and gave us a $100 Visa gift card. So it sucked that this happened, but they honestly tried to compensate us.

When we got there the next day, we got into our suite, which was a king size bed, sleeper sofa, and roll away bed (there was 5 of us --2 adults, 3 kids). It wasn't the lay-out we thought we booked, but it was workable.

The hotel was VERY clean, the staff was very nice, and the included breakfast (everyday) and dinner (Mon-Thurs) was a nice bonus.

Yes, I would recommend this hotel,
I think we just hit a little weirdness due to the Professional Tennis Tournament in town.

It was an awkward first date, but I would go on a second date with Homewood Suites. :0)

  • Stayed: August 2012
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1  Thank FrauBraun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian Z, Manager at Homewood Suites by Hilton Cincinnati-Milford, responded to this reviewResponded September 9, 2012

Thank you for the great response. I am pleased to hear that the staff made you feel welcome and that you were able to enjoy our Welcome Home reception. Thank you again for taking the time to share your experience. I look forward to having you stay with us again in the future.

Hospitably,
Brian Zafian
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 - 356 of 379 reviews

Reviewed August 24, 2012

I have now been at this property on several occasions. While it seems overkill to give it a 4/5 I would offer that in the context of the other options in a 10-15 minute drive from this property. While the 'new car' shine has faded this place is still relatively new and has been kept up well. The staff does a good job making this 'home like' and I really like the overall Homewood design/amenities.

Most recently I chose this htel for part of my trip when I was working downtown. That was a mistake, the route is all side roads and secondary commuting routes. While it did get me out of downtown I spent more time in the car than I would have liked. My fault not theirs, but worth noting.

  • Stayed: July 2012, traveled on business
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Thank RoadGuy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alissa G, Director of Sales at Homewood Suites by Hilton Cincinnati-Milford, responded to this reviewResponded December 8, 2014

Thank you for the review. We look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2012

This was our first time staying at a Homewood Suites and it was wonderful! The staff was great, the room was clean and perfect for our traveling family. It was little out of the way compared to where some of the other hotels in the Cincinnatti area are located, but we actually like that it wasn't crazy busy around the hotel. Downtown Milford also had some cute shops.

  • Stayed: July 2012, traveled with family
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Thank OHTravelChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alissa G, Director of Sales at Homewood Suites by Hilton Cincinnati-Milford, responded to this reviewResponded December 8, 2014

Thank you for the review. We look forward to seeing you again!

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Reviewed July 17, 2012

This hotel was awesome. Brian at the desk was very friendly and helpful. We arrived a bit early and instead of sending us away, he asked housekeeping to clean the room we were assigned to next so we could get in!! The room was large and clean (we stayed in a one bedroom). We had five people in our room and there was plenty of space for all of us. The breakfast was great, many options. The hotel is close to shopping, the expressway, restaurants and a movie theater.
We wil be back next summer for the same event and will definitely be booking our stay at this same hotel.

  • Stayed: July 2012, traveled with friends
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Thank tumblemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alissa G, Director of Sales at Homewood Suites by Hilton Cincinnati-Milford, responded to this reviewResponded December 8, 2014

Thank you for the review. We look forward to seeing you again!

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Reviewed May 16, 2012

excellent value for the money. ginormous room that easily accomodated me, my husband and 2 of our kids. nice kitchenette with dishwasher. price also includes breakfast and a "welcome home" reception that seems to be kind of a dinner. we did not partake in the latter as we were in town for a high school regatta at Harsha Lake. very friendly staff. pool is small but very nice.

  • Stayed: May 2012, traveled with family
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Thank eleniAnnArbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alissa G, Director of Sales at Homewood Suites by Hilton Cincinnati-Milford, responded to this reviewResponded December 8, 2014

Thank you for the review. We look forward to seeing you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2012

The desk clerk went out of his way to assign connecting rooms for our family. The hotel was 100% full so he was incredibly busy and did not have to go to this effort. He made our two night visit with the grandchildren so much more pleasant. The boys were awestruck and the connecting rooms greatly enhanced our space and allowed for better organization. Housekeeping was also incredible and very patient with us. Another desk clerk hand delivered a phone message to me while we were in the pool. The boys loved the breakfast and in house movies.

Room Tip: We had a corner room that cut down on house noise.
See more room tips
  • Stayed: May 2012, traveled with family
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Thank ECEprof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alissa G, Director of Sales at Homewood Suites by Hilton Cincinnati-Milford, responded to this reviewResponded December 8, 2014

Thank you for the review. We look forward to seeing you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2012

Hotel is very clean and comfortable. If you love fast food restaurants and Walmart, this is the place to stay!

Also, they have a wonderful duck-themed decor.

Two free hot meals a day is pretty sweet as well AND there are 50 cent beer and wine specials!!!

  • Stayed: April 2012, traveled on business
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Thank Caitlin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alissa G, Director of Sales at Homewood Suites by Hilton Cincinnati-Milford, responded to this reviewResponded December 8, 2014

Thank you for the review. We look forward to seeing you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Cincinnati-Milford

Address: 600 Chamber Dr, Milford, OH 45150-1444
Phone Number:
Location: United States > Ohio > Clermont County > Milford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Milford
Price Range: $104 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Cincinnati-Milford 3*
Number of rooms: 76
Official Description (provided by the hotel):
The top-rated, all-suite Homewood Suites Cincinnati-Milford hotel is located just east of Cincinnati along the Little Miami River. Enjoy apartment-style suites with fully equipped in-room kitchens, indoor pool, free Wi-Fi and a complimentary breakfast buffet. ... more   less 
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Also Known As:
Homewood Suites Milford
Homewood Milford
Milford Homewood Suites
Homewood Suites By Hilton Cincinnati-Milford Ohio

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