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“Standard HIE with restaurants close by”

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Holiday Inn Express & Suites Cincinnati Northeast-Milford
Ranked #2 of 2 Hotels in Milford
Reviewed December 2, 2013

Nothing more or less than you expect from a Holiday Inn Express. I find this a good place to stay because of all the places to eat right across the street and a C store within walking distance, so you can load up some snacks and drinks for your room. All this plus the hotel is right off the freeway and close to the old part of Milford.

  • Stayed: May 2013, traveled on business
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Thank Cal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressmilford, Guest Relations Manager at Holiday Inn Express & Suites Cincinnati Northeast-Milford, responded to this reviewResponded March 21, 2014

Thank you for your review. It is great to hear that you enjoy our convenient location right off I-275 and close to Old Milford. Thank you also for pointing out that there are convenient restaurants and stores within walking distance. I hope you got to try our free hot breakfast and saline pool. Thank you again for your feedback. We look forward to seeing you again in the future.

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54 - 60 of 84 reviews

Reviewed November 24, 2013

This was a great place to stay after a day of bicycling on the Little Miami rail trail. Large, clean rooms with nice furnishings. Limited but adequate restaurant options in the immediate walking area. After a hot shower we walked across the street to the Mexican restaurant. Hotel's complimentary breakfast was nothing exceptional, but allowed us to fuel up before getting back on the bikes for another day of riding. Milford is a very nice NE suburb of Cincinnati.

  • Stayed: October 2013, traveled as a couple
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Thank bill c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressmilford, Guest Relations Manager at Holiday Inn Express & Suites Cincinnati Northeast-Milford, responded to this reviewResponded November 26, 2013

Thank you for taking the time to let us know how we did! I am glad to hear you found Milford to your liking. We have many great attractions right here in town. Plentiful unique shopping, great food choices, and historical tours are just some of the reasons our guests love to travel into old Milford. Thank you also for complimenting our rooms. We work hard to make sure every room is extremely clean. I hope you come see us again next time your on the bike trail. You can always count on our delicious free hot breakfast before heading out for a long day of bike riding. Again, thank you for your helpful feedback!

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Reviewed October 24, 2013

Very nice HIX. Great location to I-275 and access to several restaurants within walking distance. Very clean property w/ friendly people in all areas. Rooms are nice and recently renovated. Only quirk was that there is no "office chair" at the table, simply a regular armchair. Not a major issue, but odd that a hotel that caters to business travelers would not have a regular office or desk chair Overall, however, a very good hotel that I would strongly recommend.

Room Tip: Some rooms are closer to I-275 than others. If you are a light sleeper, you might want to ask for a...
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  • Stayed: October 2013, traveled on business
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1  Thank Waylontdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressmilford, Guest Relations Manager at Holiday Inn Express & Suites Cincinnati Northeast-Milford, responded to this reviewResponded October 27, 2013

Thank you for your great review. I am currently investigating to see why your room did not have an office chair. All of our rooms are furnished with a very nice office chair; and I assure you that in future visits, you will have one in your room. I apologize for any inconvenience this may have caused. In the future, please feel free to contact the desk 24 hours a day if you have any issues and we will always be glad to assist. I am very pleased to hear you enjoyed your stay and we look forward to your next visit! Thank you also for mentioning our convenient location. Nothing beats geting off the highway without having to travel miles of back roads to get to your hotel. We love our location and I'm glad to hear you do to! Again, thank you; and have a great day.

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Reviewed September 10, 2013

We decided to give this place another try due to its location. Rooms were clean, desk staff friendly and helpful, pool clean, and a great breakfast. They even alternated the food - sausages and biscuits one day, bacon another. Everything was quiet 'tho there were a couple ball teams there. Now if they could just upgrade the pillows from small and lumpy!

Room Tip: We were on the highway side and there was some noise from trucks.
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  • Stayed: September 2013, traveled with family
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1  Thank r0se65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressmilford, Guest Relations Manager at Holiday Inn Express & Suites Cincinnati Northeast-Milford, responded to this reviewResponded September 13, 2013

Thank you very much for your feedback. I am glad you enjoyed your stay! We pride ourselves in our friendly staff and clean facilities. Thank you for mentioning the variety we offer at breakfast. We always rotate which food is served as part our hot breakfast. Our guests love the variety this affords, especially for multi-day stays. I apologize that there was a group that was noisy while you were here. We have a strict noise policy that all guests, especially groups, must abide by. If in the future you experience this problem, I can assure you our desk staff will take care of it quickly. We are staffed 24 hours a day to handle these issues; you need only call the desk. You will be glad to hear that we are in the process of upgrading all of our pillows, along with every Holiday Inn Express nationwide. The new pillows will be much bigger and should arrive shortly. Thank you also for mentioning our Saline Pool. It has been a big hit with guests as it does not use chlorine; so it doesn't cast a chlorine smell around the way pools do at most hotels. Thank you again for your great review. We hope to see you again soon!

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Reviewed September 6, 2013

We had a sketchy experience at this hotel a while ago. We decided to give it another try because its location is good for us. It's close to relatives and there are 3 restaurants within old-fart walking distance.
The place was clean inside and out. It was quiet even though there were ball teams staying there. The free breakfast was really good, albeit powdered eggs. The young guy working the breakfast room was really friendly and a hard worker. Being clumsy, I usually wind up cleaning up (spills) after myself, but this guy didn't give me a chance.The desk staff was friendly and helpful, the ice machine always came through, and the pool was very nice.
The only negative thing we found was that the pillows were not A1.
We will be staying there again when we visit the area in May.

  • Stayed: September 2013, traveled with family
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3  Thank Canada_Reals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressmilford, Guest Relations Manager at Holiday Inn Express & Suites Cincinnati Northeast-Milford, responded to this reviewResponded September 10, 2013

Thank you for giving us another chance. I am glad to hear that your stay was greatly improved over your last experience. We have been working hard to insure all of our guests have an amazing experience when they stay with us. We have renovated every room in the hotel with new air conditioners, flat screen televisions, paint, wallpaper, and fixtures. We have also upgraded our old pool to a saline pool so it no longer uses chlorine. You'll be happy to know that the only issue you encountered will soon be resolved. We are purchasing new larger pillows for every room that I think you will find are A1! Thank you also for mentioning our wonderful breakfast staff. They work hard everyday and it is good to hear that they are appreciated by guests such as yourself. Thank you for your feedback; we look forward to your next visit!

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Reviewed July 31, 2013

We stayed during a very busy weekend in Cincy when we couldn't find a hotel room closer to downtown. Upon arriving (technically before check-in) we found the front desk unattended. We were happy to wait a few minutes (5-7 minutes) since we were early but found it a bit irritating that two different members of the maintenance staff ignored us while retrieving something from behind the desk. How hard is it to simply return a smile? When the attendant arrived he was courteous and friendly. The decor in our room was stylistically outdated, but it was extremely clean and neat. I felt very comfortable there and appreciated the mini fridge, microwave and the enormous bathroom. Our room, right across from the elevator had a bit of noise but nothing out of the ordinary for a hotel. We did not eat breakfast nor have an opportunity to use the pool. In the future, we will most likely be staying closer to downtown, but overall we were happy with our stay.

Room Tip: Downtown "old" Milford is very quaint with nice little shops and restaurants and a nice wa...
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  • Stayed: July 2013, traveled as a couple
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Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressmilford, Guest Relations Manager at Holiday Inn Express & Suites Cincinnati Northeast-Milford, responded to this reviewResponded August 2, 2013

Thank you for your review! We are always looking for ways to improve our guest experience. I am glad to hear that our desk staff was courteous and friendly. I will have a talk with the maintenance staff how they treated you with indifference. We find that attitude unacceptable and I promise it will not happen again. Thank you for mentioning how clean and neat your room was. Our goal is to always please our guests and we find having refrigerators and microwaves available at no additional cost is important to our guests. I am glad you were overall pleased with your stay. We certainly welcome you to stay again and try out our new saline pool. Thank you again for your feedback and your kind words!

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Reviewed July 7, 2013 via mobile

We stayed one night at this Holiday Inn while driving from NY to TN. Upon check-in, the room had a musty, sour smell. It smelled like a mixture of old dirty mop water and the wall air conditioning unit. We asked to be switched to a different room but the 2nd room had the same smell. The hallway also faintly smelled the same. The air conditioning unit did not put out enough cool air either. Another inconvenience was that the main entrance was the only way to enter the hotel, all other doors were apparently non-operational.

The free breakfast was typical Holiday Inn offerings - cinnamon rolls, cereal, 3 hot items, yogurt, etc...

Overall, an average stay - not bad for a night but not a place I'd want to stay for an extended time period.

  • Stayed: July 2013
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Thank lulu0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressmilford, Guest Relations Manager at Holiday Inn Express & Suites Cincinnati Northeast-Milford, responded to this reviewResponded July 10, 2013

Thank you for taking the time to share your concerns. We are currently in the process of replacing every air conditioning unit in the building, a project that will soon be complete. I apologize that your AC was not satisfactory and I can assure you this would not happen again. We have recently renovated all of our rooms with new wallpaper, paint, and many new fixtures so we can insure that guests have the best possible experience. We do have only one entrance but this is in order to insure pets-for allergy reasons- are not snuck in by guests. It also insures that the pool is only utilized by our guests. I apologize for any inconvenience this caused. Thank you for mentioning our breakfast. We are proud to be a Holiday Inn Express where we serve a free hot breakfast with so many options from which to choose! Again, thank you for your review!

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Additional Information about Holiday Inn Express & Suites Cincinnati Northeast-Milford

Address: 301 Old Bank Rd, Milford, OH 45150-1997 (Formerly Holiday Inn Express Milford)
Phone Number:
Location: United States > Ohio > Clermont County > Milford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Milford
Price Range: $110 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Cincinnati Northeast-Milford 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
At the Holiday Inn Express Hotel & Suites Cincinnati Northeast-Milford we work smarter and harder to meet your every need and expectation! This premier hotel offers spacious rooms with King or Two Queen beds and a variety of Suites that will make you feel right at home! All rooms have been renovated since November 2011. We also have 32 inch HDTVs in every room! We can guarantee we have the fastest internet in town; we recently installed fiber optics which will bring out internet to a 31.5 mg! The standard is only 7.5mg for Holiday Inns; we want to make sure everything is superb. In addition to that we have a second internet that is T1; this is served as a backup to ensure that you will always have internet access. Holiday Inn Express also supports Virtual Private Networks (VPN). We have made many exciting changes so come check it out! Complimentary Hot Breakfast with unlimited pancakes made from our new pancake machine. Breakfast is served daily from 6:30AM to 9:30AM in our breakfast area; featuring our signature Cinnamon Rolls Holiday Inn Express & Suites Cincinnati Northeast-Milford is conveniently located at I-275 and State Route 28! The hotel is within minutes to International Paper, Tata, Siemens, and all other business by Milford, Loveland, Goshen, and Eastgate. ... more   less 
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Also Known As:
Holiday Inn Express Milford Hotel Milford
Holiday Inn Milford
Milford Holiday Inn
Holiday Inn Express & Suites Cincinnati Northeast-Milford Ohio

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