We sat for an hour before we got our food. The place was busy when we got there but we got a table after 5 minutes or so. However, it cleared out after that yet we still never got our food. The manager just shrugged and said they were busy and had no answer when I pointed out that the place was half full yet we were still waiting. Not only that but our meals were cold when we finally got them. We usually seek out Steak N Shake when we're traveling because its fairly quick and our kids like it but this time it really hampered our day because it took so long.
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