I brought a group of students to this hotel for a WGI event in April. We were not the only team staying in the hotel, there were 2 other teams as well. The staff were amazingly helpful in everything. The manager helped me out before we even arrived in finding a location where my girls could practice while we were staying there. He accommodated me for last minute changes to our reservation with no hassle at all. I had even made a mistake in our reservation and he was able to fix it without even a hint of it being a problem. It was very reassuring before we even arrived and brought my stress level down, which is a very good thing! When we got there, his staff came across as more than prepared for the week with all our groups from coordinating all the rooms and people, to having breakfast ready at times to accommodate all the groups in addition to having plenty of options and plenty of food. They also were willing to go out of their way to help me out with personal matters. I needed to get something in the mail urgently and they were willing to take it to the post office themselves for me. The hotel already has free wifi, but I was excited to find that there was also a computer in the lobby with free internet access for anyone, which worked out well for me since I did not bring a laptop or other device to use with the wifi. We did not use the pool, but we saw other people using it and it looked great and inviting. I don't usually take the time to write reviews, but I was really really happy with our experience at this hotel. It was hassle free, and actually, above average because of the excellent customer service. Ironically, saying that, I will also say that the only thing that we noticed was that there was one specific desk clerk who was not as friendly as the others. But she didn't bother us, and everyone else was so accommodating, we just ignored her. The location is also great. Right next to the highway (though we didn't hear highway traffic) so it was easy to get everywhere, and we had to travel up to Dayton and down to Cincinnati. The rooms were comfy and clean. Nothing special to rave about, but nothing bad to complain about either. Average. It was definitely the customer service that made it a great stay and pushed the bar higher. The only thing I actively disliked was the soft water, but the hotel can't help that now can they? I'm just used to hard water. I couldn't have been happier and if we travel to Ohio again next year, this will be the first hotel I speak to.
Thank you, Joe.
- Official Description (provided by the hotel):
- The Holiday Inn Express Middletown, Ohio is conveniently located near restaurants and shopping. We are right off of I-75 at exit 32. We are located 35 miles south of the Dayton International Airport and 45 miles north of the Cincinnati/Northern Kentucky Airport. The hotel is located within 15 miles of Kings Island Amusement Park and The Beach Waterpark. If your are into flea market shopping, Trader s World is a short distance from the hotel. For the business traveler the hotel is also within minutes of AK Steel, Wausau Paper, Proctor & Gamble, General Electric and Miami University. We feature 64 spacious rooms ; with indoor heated pool and hot tub; complimentary Express Start breakfast each morning. Our staff is friendly and willing to assist you in finding a great place to dine or directions to any of our local entertainment. If you are looking for a convenient location for your trip, then come and stay with us on your next visit. We look forward to seeing you at the Holiday Inn Express, Middletown, Ohio. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, IHG, Priceline, Travelocity, Orbitz, Hotwire, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Middletown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Middletown Hotel Middletown
- Holiday Inn Middletown
- Middletown Holiday Inn
- Holiday Inn Express Middletown Ohio