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“Good Carry Out Service”
Review of Max & Erma's

Max & Erma's
Certificate of Excellence
Price range: $8 - $16
Cuisines: American
More restaurant details
Restaurant details
Dining options: Late Night
Description: In 1972, Max & Erma created a fun, unique restaurant so friends and family can gather for good times and a great meal, and decorated it with eclectic artifacts and local paraphernalia. Since that day, we've been committed to providing our guests with irresistible heartland classics and friendly service in a relaxed atmosphere the whole neighborhood can enjoy. We've grown over the years, but always remain true to what makes us successful - delivering a great memorable experience so that every guest leaves with a smile. After all, Max & Erma wouldn't have it any other way.
Reviewed August 27, 2014

For carry out we ordered by phone and our food was ready and brought right out when we pulled up. Nice to not have to go in.

Thank MrsN1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 - 129 of 172 reviews

Reviewed August 5, 2014

The food was good the service was prompt. What more is there to say:) The property seemed well kept and clean. We went on a Saturday night around 5PM before an Indians game and it was not busy. We were in and out in an hour. FYI - They cook their hamburgers a little on the low side of medium or medium rare. Ordered medium, got medium rare. Still very good.

Thank MDH324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2014

Food was okay, the reason for the poor review was the service.

The chicken in the Chicken Parmesan was cooked well, the pasta was a little over cooked. My teenage son agreed with my assessment of the Chicken Parmesan. My daughter liked her burger, my wife advised the fish and chips were about on par with Long John Silver's. So the meal was unimpressive.

The service left quite the impression.
Appetizer arrived after they served the entrée. The host was the one that rectified the appetizer issue.

We did make substitutions per the suggestion on the bottom of the menu. This caused issues. The substituted items were delivered after the meal was finished.

At one point waiter offered to get a refill for my tea and then later came back and asked how the meal was going. He did successfully navigate to drink area and back again with the tea on his second attempt.

They did comp us the appetizer and gave us some free cookies as we were leaving. Once we opened the bag, we found our 3 free cookies. Luckily the boy wasn't in the mood for cookies, so the 3 cookies for 4 people issue was resolved.

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Thank William O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2014

I usually come here about once or twice a month. Service is always fast and staff is always friendly. Get the Good Neighbor rewards card. The more you go the more you save.

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Thank Holly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2014

Three of us dined at Max and Erma's, food was fabulous, reasonably priced and service was excellent, our server was very friendly and attended to our every need. Highly recommend if you are in the area.

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Thank Connie2448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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