We experienced outstanding service from the moment we walked in. We chose this hotel because of its proximity to the I-X Center and had heard they provide a shuttle to the I-X Center (near the airport). When we checked in, not only did the desk manager confirm this, but immediately offered to let the driver know and set up a time for us to be taken there. Using the shuttle not only saved us money (not needing to pay the parking fee at the I-X Center) but it also saved us from driving after dark in an unfamiliar neighborhood as they picked us up also when we were ready to return to the hotel. We met three different shuttle drivers during our stay and they were all helpful and friendly.
The hotel is easy to get to, but we found the actual entrance slightly tricky to see approaching it for the first time, as it is the last one on a short side street off the main road.
Our room was spacious and clean. It included a King bed, a reclining chair with side table and lamp and a huge L-shaped desk in the corner. We liked that the tub/shower and toilet are in a separate room from the alcove where the sink is. (not sure if all rooms are like that) Everything worked and all supplies were present. The bed was comfortable.
The room decor is bland and the furniture a bit dated, but we don't care about that so it didn't bother us. The walls here are not well sound insulated, forturnately this was not a major problem as the people staying here seemed to be well-behaved business travelers. Our room was near the elevator, which was convenient, but we heard people talking loudly, as they came in for the night. Next time we would request a room further down the hall.
The breakfast had pretty much everything a hotel breakfast could offer, and the friendly smiling staff hustled to keep it well supplied, clean and organized. We liked that they extended breakfast to 10am on Saturday morning, allowing us to sleep in.
We would stay there again, next time we are go to the I-X Center, or if we fly out of Cleveland Hopkins Airport.
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- Also Known As:
- Comfort Inn Cleveland Airport Hotel Middleburg Heights
- Comfort Inn Middleburg Heights
- Middleburg Heights Comfort Inn
- Cleveland Airport Comfort Inn
- Comfort Inn Cleveland Airport Middleburg Heights, Ohio