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“Best Motel 6 I've ever seen”

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Motel 6 Cleveland - Middleburg Heights
Ranked #11 of 11 Hotels in Middleburg Heights
Pensacola, Florida
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Best Motel 6 I've ever seen”
Reviewed June 18, 2014

I stayed in a brand new room. It had no carpet: laminate wood floors wall to wall. The plumbing fixtures were new. Rhonda at the front desk was incredibly nice and friendly, despite having worked all night. This was a better experience than I have had at some much more expensive hotels.

Room Tip: Get one that has been remodeled.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EastCoastMarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 17, 2014

Motel 6 was being refurbished when we stayed there ...we were given one of the new rooms which are amazing....polished wooden floors ...huge room..very very clean..we tried to get a room there a few days later but they we're full!!.so we stayed at the red roof next door which was also good!!

Room Tip: Just ask for whatever you want..smoking or nonsmoking....it's a good motel!
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Abigail H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn Center, Minnesota
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 30, 2013

We decided to stay here after being on the road all day. I requested a non-smoking room. When we opened the door, it smelled of stale smoke. There was not 1 sign of comfort when looking into the room. I told my daughter not to put the luggage on the floor. We took a quick drive and returned to pick up our stuff and leave. I went to the front desk and a week long guest was having an argument with the front desk person. The staff handled it professionally. She took the time to stop and help me. I was refunded after explaining my Grandson has asthma, no questions asked. There was also a large barking dog in the room next to us. We drove less then a block and stayed at the Red Roof Inn. The difference was night and day. It only cost roughly $20.00 more. Well worth it.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2013

Booked this motel as all others were full because of Senior Games in Cleveland.
Housekeeping made up the room only after the first 4 days, and then on the last 2 days out of my 7 night stay; not good enough.
The toilet leaked (water) and burnt out lights weren't fixed. A microwave or a frig would have been nice, as the price wasn't much different from motels that do supply these.
I found the 3 'working girls' and their 'manager' a bit intimidating on the first evening, when they were shouting at a 'customer', and then gave me the stare down.

Room Tip: Upper floor has less traffic noise.
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  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jack7361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Cleveland - Middleburg Heights, responded to this review, August 3, 2013
Dear Jack7361 - We apologize for the room maintenance and service issues you encountered during your recent stay. These issues are not consistent with our standards for quality at Motel 6. Please kindly contact our guest relations department so they can have a record of your experience to help us provide you with better service in the future: 1-800-577-3435.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick
Level Contributor
738 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 405 helpful votes
Reviewed May 28, 2013

We booked here because of the price, mainly, and because it was near where we were traveling. I thankfully didn't encounter many of the disgusting pitfalls that other reviewers had with their rooms. Ours was a ground floor room and was dated, slightly musty and tired looking but was also quiet and the queen bed was surprisingly comfortable. I was able to get two extra pillows and unlimited coffee in the lobby (that is all that they serve in the morning) but between that and the snack machines, it was enough. As hubby said, "it did the job." If you don't expect too much, you won't be disappointed. As someone else pointed out, there is a newer Red Roof and also a Days Inn right beside this hotel if you prefer those chains. I was suprised to see that they allow pets with no surcharge. I have no problem with the room nor with the staff. They were all very nice to us during our stay.

Room Tip: I always ask for a room away from the highway.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelkitty50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 16, 2013

I like the Motel 6 chain, but this place does not meet the basic standards of that chain. Asked for a nonsmoking room, got a room that smelled rancid with smoke. The blanket had cigarette burn holes. Has laundry machine, but general atmosphere is run down and extra sketchy. Also how are there still motel 6s where you have to pay for Internet? I thought Motel 6 had phased that out by now, as the last several I've stayed in have included it. This place is creepy, rundown, a definite miss - go somewhere else.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cassakay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Square, New York
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 9, 2012

I had a ground floor room. I arrived after midnight. The first thing I noticed was a musty odor. The room looked aged and worn. I had booked a microwave and fridge and they were missing from the room. I went in to shower and the enitre bathroom was covered in black mold. It was growing on the handles of shower and the faucets and all the tile. The light had a zip tie on it to hold it up. I moved the shower curtain and found a huge roach. I put all of my belongings back in the car and called the front desk. She told me they were booked solid. I slept on top of a blanket that I had in my car. I had to try to sleep with the lights on because as soon as you turned the lights off the walls and counters became covered with roaches. I killed several, gave yo and slept in my car. I had to wait till 9am for the manager to arrive. I took him to the room and showed him the dead roaches, mold and general filth. He apologized and said that that was not his cleaning standards. The filth I seen did not happen over night. He gave me a complete refund. I won't stay here again even if they remodel because I am not sure how you get rid of all those bugs.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank houndhero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6 Cleveland - Middleburg Heights

Property: Motel 6 Cleveland - Middleburg Heights
Address: 7219 Engle Rd, I-71 at Exit 235, Bagley Rd, Middleburg Heights, OH 44130-3428
Location: United States > Ohio > Middleburg Heights
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #11 of 11 Hotels in Middleburg Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 Cleveland - Middleburg Heights 2*
Number of rooms: 95
Official Description (provided by the hotel):
At Motel 6 we welcome our guests 24 hours a day with a comfortable, pet friendly environment at the lowest rates of any national chain. Relax and enjoy WiFi available in all modern rooms for $2.99 per 24 hours. ... more   less 
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Also Known As:
Motel 6 Middleburg Heights
Motel Six Middleburg Heights
Middleburg Heights Motel 6
Middleburg Heights Motel Six
Motel 6 Cleveland - Middleburg Heights Ohio

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