While everything was clean, we are not fans of the apartment style buildings at this particular Residence Inn. No elevators, and buildings disconnected from the main lobby. We prefer the new style Residence Inns that have a common building. Couple that with the Mish mash of new / old....I think this will not be our hotel of choice in the future.
We stayed at this location for one night while traveling to visit family and friends.
The location was a bit difficult to find. You can see it from the main road and freeway, but the actual side street it is on is a bit hidden. Parking is plentiful and free. There is a lobby / breakfast area with front desk and nicely appointed common area. All of the staff was friendly. Check in was fast and friendly. They had a plate of cookies available at check-in which was nice.
There is free Wi-Fi available in the lobby area and rooms. There is a nice outdoor pool and hot tub, but it was already closed for the season even though the weather was still nice.
The rooms somewhat outdated, but have been refreshed a bit. You can tell the infrastructure is very old.There is kind of a mish mash of old and new. Linoleum floors but granite countertops. New carpet but broken down closet doors that will not even open because they were not cut properly when the carpet was installed. Curtains don’t block light well. The beds are comfortable, but the pillows are beyond pathetic. They have nice HD TV's. The climate control had a host of problems. It was either freezing cold, or way too hot. The thermostat appeared to be very inaccurate. We had no noise from adjoining rooms nor outside noise. The rooms are equipped with with nearly full kitchens.
There are plenty of dining options within an easy drive from the hotel. We did partake of the free breakfast which had a few hot items, as well as pastries, fruit, juices. Nothing fancy but plenty to start the day.
Our bill was under our door in the morning. The entire hotel is non-smoking which is always a plus.
- Official Description (provided by the hotel):
- The Sonesta ES Suites Cleveland Airport, is a surprisingly different take on all-suite, extended-stay accommodations. Located minutes from Cleveland Hopkins International Airport, our convenient hotel offers apartment-style accommodations and a complimentary airport shuttle, plus the comfort, service and Everyday Surprises you expect from Sonesta. Whether you're here to connect to a flight, meet with colleagues from one of the many surrounding businesses or take in the pleasures of Cleveland's lakeside setting, you'll be glad you found us. Our studio and two bedroom loft suites help you spread out and stay on task. And a fully-equipped kitchen helps you control your costs, as do our free daily breakfast and free parking. The hotel is moments from I-480, I-80 and I-71 and 25 minutes from downtown. ... more less
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- Also Known As:
- Residence Inn Cleveland Airport Hotel Middleburg Heights
- Residence Inn Middleburg Heights
- Middleburg Heights Residence Inn
- Sonesta ES Suites Cleveland Airport Middleburg Heights, Ohio