On the surface the place was clean, but going into the loft we found tootsie rolls on the motor of the ceiling fan. The bathroom ceiling had some strange orange stuff on the ceiling and when we used the pull-out bed, there was food behind it and the mattress had these strange flakes on it and a staple sticking out of it. I had to rent a second studio suite and that room was very clean. I'm just wondering if the cleaning staff is going through the rooms doing superficial cleaning. xp
The front desk staff was wonderful, I can't say enough good things about the. They were very friendly and accomodating. I wanted to purchase a Dr. Pepper but all they had was Diet Dr. Pepper. The manager offered to send someone to the store for me to buy one which I did not take them up on. I picked out some ice cream instead and they gave it to me for free since they were out of the pop I wanted. I thought that was super nice and totally unexpected.
Breakfast buffet was really good too.
- Official Description (provided by the hotel):
- The Sonesta ES Suites Cleveland Airport, is a surprisingly different take on all-suite, extended-stay accommodations. Located minutes from Cleveland Hopkins International Airport, our convenient hotel offers apartment-style accommodations and a complimentary airport shuttle, plus the comfort, service and Everyday Surprises you expect from Sonesta. Whether you're here to connect to a flight, meet with colleagues from one of the many surrounding businesses or take in the pleasures of Cleveland's lakeside setting, you'll be glad you found us. Our studio and two bedroom loft suites help you spread out and stay on task. And a fully-equipped kitchen helps you control your costs, as do our free daily breakfast and free parking. The hotel is moments from I-480, I-80 and I-71 and 25 minutes from downtown. ... more less
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- Also Known As:
- Residence Inn Cleveland Airport Hotel Middleburg Heights
- Residence Inn Middleburg Heights
- Middleburg Heights Residence Inn
- Sonesta ES Suites Cleveland Airport Middleburg Heights, Ohio