This location understands the value of the customer experience! If I lived in Mentor, Ohio, I would frequent Froyo just because the staff greet you, ask if you need assistance, smile and are polite and friendly. The frozen yogurt is amazing and you can get good frozen yogurt in a lot of places, but what sets this place apart is the cleanliness and the truly exceptional customer service. You are greeted and treated like you are dining in a five-star establishment. This management team understands the value of the customer and is committed to service excellence. I wish I could convince them to move to my hometown. Highly recommended!
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