We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Won't go wrong staying here”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Cleveland Mentor
Ranked #3 of 9 Hotels in Mentor
Certificate of Excellence
Reviewed April 22, 2012

Staff was excellent! Our 2 bedroom was roomy, comfy, and very clean. Entire hotel was very clean and fresh. Breakfast was was very good as well. Located in good area with multiple restaurants in walking distance as well as movie theatre. Only downside was some noise from construction in area (not hotel) and loud vehicles on rt 2, but others in our group did not hear any of that so must have just been our room. Definately reccomend and will stay here again!

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Disneyadic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this reviewResponded April 24, 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests.

We are very grateful for your business and hope you will stay with us the next time you are in the area. We know you have choices when it comes to hotels and appreciate you choosing to stay with us here at the Residence Inn- Cleveland/Mentor!

Graciously,

Heather Palentchar
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (190)
There are newer reviews for Residence Inn Cleveland Mentor
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

161 - 167 of 190 reviews

Reviewed April 5, 2012

I stayed here recently while on a business trip to Mentor. The staff was incredibly friendly, and even let me check in at 9:30 in the morning, as I arrived via a red-eye flight from the West Coast.

The room was clean and all of the electronics and appliances were in good working order.s It's not fancy, but it's certainly comfy. This is about as good as it seems to get in Mentor.

Room Tip: If you are a light sleeper, you may need to request a room away from the freeway.
  • Stayed: April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JesMcB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this reviewResponded April 24, 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests.

We are very grateful for your business and hope you will stay with us the next time you are in the area. We know you have choices when it comes to hotels and appreciate you choosing to stay with us here at the Residence Inn- Cleveland/Mentor!

Graciously,

Heather Palentchar
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2012

The hotel staff are very service oriented and seem genuinely happy to work there. This is my first choice hotel when in Cleveland on business, as they go out of their way to meet my needs, even when I need something that is not a standard service that they offer.

  • Stayed: March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MEM714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this reviewResponded April 24, 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests.

We are very grateful for your business and hope you will stay with us the next time you are in the area. We know you have choices when it comes to hotels and appreciate you choosing to stay with us here at the Residence Inn- Cleveland/Mentor!

Graciously,

Heather Palentchar
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2012

I give this a very good rating on the strength of the staff, which went out of its way for me (including the front desk clerk who spent ten minutes trying to locate a store with decent wines. Unfortunately, it was closed at 8:15 at night and you can drive miles around this area without finding one. But that's another story.) Otherwise, your basically fine Residence Inn. The room was decent. The bed was comfortable. No complaints.

  • Stayed: March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bagnato1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this reviewResponded April 24, 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests.

We are very grateful for your business and hope you will stay with us the next time you are in the area. We know you have choices when it comes to hotels and appreciate you choosing to stay with us here at the Residence Inn- Cleveland/Mentor!

Graciously,

Heather Palentchar
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2011

I stay here for business from time to time. It is a nice place with comfortable beds and good service.

  • Stayed: February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mwbs1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this reviewResponded April 24, 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests.

We are very grateful for your business and hope you will stay with us the next time you are in the area. We know you have choices when it comes to hotels and appreciate you choosing to stay with us here at the Residence Inn- Cleveland/Mentor!

Graciously,

Heather Palentchar
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2011

I stayed at the Residence Inn, Mentor, Ohio in October 2011 while on business trip to Perry Nuclear Station. This motel is very nice and comfortable. The rooms are very large. You have a separate sitting area with a desk, couch and chair with ottoman. The TV was an up-to-date LCD. There is a kitchenette area with stove, refrigerator, microwave, sink and dishwasher. There are a number of restaurants nearby including a Ruby Tuesday's. There's a small pizza place (Guilio Bonazza's) within walking distance that has the best pizza I have ever had. The only negative is the price was a little high for the location.

  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jereece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this reviewResponded April 24, 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests.

We are very grateful for your business and hope you will stay with us the next time you are in the area. We know you have choices when it comes to hotels and appreciate you choosing to stay with us here at the Residence Inn- Cleveland/Mentor!

Graciously,

Heather Palentchar
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2011

We travel as a family (4 of us) to the Mentor, Ohio area (east side suburb of Cleveland) approx. 4 times/year. We've stayed at numerous different hotels during our trips, however, this hotel is our favorite for a family stay and is a Marriott hotels owned property. The hotel itself is fairly new, very clean, very comfortable, modern, and rooms are all suites and spacious. Last time we stayed, we had a suite containing 2-bedrooms (both were private nice sized rooms behind closed doors with a private full bathroom - yes, two bathrooms in one suite!), a full kitchen, living room/dining area with TV and table and chairs (very open and spacious). Three televisions in the suite as well (in living room area, and one in each bedroom). This hotel is pricier than the others in the Mentor area, BUT, is well worth it! Price includes a buffet breakfast for everyone staying at the hotel every morning (hot and cold selections and was very decent). There is no restaurant on site though, but, that is pretty much true of many of the local hotels in the area. Besides, the majority of the hotels in Mentor are located right near each other in this same strip mall location off of Heisley Rd (there's a Sam's Club, a Hunting/Sporting Goods store, Bed, Bath & Beyond, Home Depot, and a bunch of smaller stores and eateries like Buffalo Wild Wings, Mc Donald's, a family owned pizza place, a Subway sandwich shop, and a few others, etc). Hotel is centrally located and very easily accessible to everything in Mentor and nearby neighborhood, also right off of the highway as well.

  • Stayed: August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KaticaNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this reviewResponded April 24, 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests.

We are very grateful for your business and hope you will stay with us the next time you are in the area. We know you have choices when it comes to hotels and appreciate you choosing to stay with us here at the Residence Inn- Cleveland/Mentor!

Graciously,

Heather Palentchar
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Mentor
0.1 mi away
Hampton Inn & Suites Cleveland-Mentor
4.1 mi away
Best Western Plus Lawnfield Inn & Suites
2.3 mi away
Steele Mansion Inn & Gathering Hub
Show Prices
Show Prices
Show Prices
5.6 mi away
Holiday Inn Cleveland East - Mentor
0.1 mi away
WoodSpring Suites Cleveland Mentor
4.6 mi away
Comfort Inn
Comfort Inn
#2 of 5 in Painesville
432 reviews
Show Prices
Show Prices
Show Prices

Been to Residence Inn Cleveland Mentor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Cleveland Mentor

Address: 5660 Emerald Ct, Mentor, OH 44060-1869
Phone Number:
Location: United States > Ohio > Lake County > Mentor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Mentor
Price Range: $158 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Mentor 3*
Number of rooms: 96
Official Description (provided by the hotel):
At the Residence Inn Cleveland Mentor, we have perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Our suites offer separate living/sleeping areas, plenty of space for relaxing, entertaining or meetings, and a fully equipped kitchen with refrigerator, microwave and coffee maker. Other special room amenities at our pet friendly Mentor, Ohio hotel include two telephones with voicemail and data ports, and a large, well-lit work desk. Free high speed wired/wireless internet access is also in each guest suite to make your stay with us more productive. Start your day at our hotel in Mentor, Ohio with a complimentary hot breakfast in our Gatehouse, and join us at our weekly barbecues and Evening Hospitality Events offered 2 1/2 times per week. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Hotwire, TripOnline SA, Cancelon and Cheap Tickets so you can book your Residence Inn Cleveland Mentor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Cleveland Mentor Hotel Mentor
Residence Inn Mentor
Mentor Residence Inn
Residence Inn Cleveland Mentor Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing