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Super 8 Mentor/Cleveland Area
Ranked #9 of 9 Hotels in Mentor
Arcade, New York
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“You get what you pay for....”
2 of 5 bubbles Reviewed July 25, 2013 via mobile

Needed to stay in the Mentor Ohio area and did not want to spend a lot. The Super 8 was half the price of the competitor. This motel is in desperate need of an update. Our room smelled musty and wasn't real clean. But the air conditioning was cold, the bed linens were clean and the shower was hot. The free breakfast was filling. We got what we paid for.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOhio, Manager at Super 8 Mentor/Cleveland Area, responded to this review, November 19, 2013
Thank you very much for the heart-warming review on our effort to implement further improvement in the services we provide for all our guests. Your input showed we have sufficed quality accommodation well deserved by all our guests for giving us your business and we are very grateful for your appreciation of our breakfast selection as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    30
    54
    62
    45
    31
See reviews for
82
51
26
39
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cazenovia, New York
2 reviews
1 of 5 bubbles Reviewed July 22, 2013

We only stayed there because most of the reviews were good. Even though we paid $59 it wasn't worth 10 cents. The room smelled, the bathtub had a big hole in it and crack that my husband's foot sank down so much he thought it was going to cave in, plus the shower curtain smelled like someone urinated on it. The towels had stains on them. The staff was friendly but when I told the man about the issues he already knew about them but didn't offer anything. If we weren't so tired we would have gone elsewhere but most places were already booked - now we know why. We will never stay there again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gram55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOhio, Manager at Super 8 Mentor/Cleveland Area, responded to this review, November 19, 2013
I sincerely apologize for the inconvenience during your recent stay in our Hotel. We assure you this will be properly evaluated and immediately addressed so that corrective measures will be implemented to ensure utmost attention to details is practiced. Thank you for bringing to our attention your comments about the facilities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ypsilanti
1 review
2 of 5 bubbles Reviewed July 18, 2013

The rooms were comfortable and they had just installed new air units that worked out standing. Everything was what you'd expect from average priced hotel. Remember to bring your slippers to this location the carpets made our feet quite dirty. Other than that it was in a great location, they don't have laundry available but we found a laundry mat with in 3 miles and lots of restaurants available to to choose from. Staff was friendly.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOhio, Manager at Super 8 Mentor/Cleveland Area, responded to this review, November 19, 2013
Thank you for taking the time to comment on your recent stay. We certainly appreciate the kind words that you have for our staffs. I apologize about the carpet and the laundry area. Rest assured that I’ll look into this matter so we can address the issue accordingly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Mentor/Cleveland Area

Property: Super 8 Mentor/Cleveland Area
Address: 7325 Palisades Pkwy, SR 2 & 306 / I-90 Ex 193 North, Mentor, OH 44060-5301
Phone Number:
Location: United States > Ohio > Lake County > Mentor
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Mentor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mentor/Cleveland Area 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Super 8 Mentor/Cleveland Hotel Mentor
Super Eight Mentor
Mentor Super Eight
Mentor Super 8
Super 8 Mentor/Cleveland Area Ohio

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