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“Very Friendly and Clean.”

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Holiday Inn Cleveland - Mayfield
Ranked #2 of 2 Hotels in Mayfield
Chicago, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very Friendly and Clean.”
Reviewed July 3, 2012

We stayed at the Holiday Inn Mayfield for one night while we were in town for a friend's wedding. I have to admit, I wasn't expecting much. But boy, was I proven wrong! Very clean, updated, and well kept rooms. Great, friendly staff at the front desk. We didn't get a chance to try the restaurant or bar, but the lobby and common spaces of the hotel all seemed excellently maintained. Free coffee and tea in the morning!

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StaceyEM83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
    68
    38
    27
    7
    3
See reviews for
31
38
11
45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Coquitlam
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 23, 2012

I'm in Cleveland once a month on business and have stayed at several different hotels and extended stays, and this was the best stay so far. There is nothing outstanding about the Holiday Inn, but it is all the little things that added up. From start to finish - free parking, free Wifi, clean & bright, quiet (despite being right off the freeway), friendly staff, comfy bed, clean bathroom, nice sized in-suite desk, bar fridge, good hotel restaurant (Alfredo's), useful business center, good fitness facility and indooor/outdoor pool.
My only negatives are poor Wifi setup that requires you to log in everytime you connect. Most of the other hotels I've been to remember that your computer has authenticated and don't require another login for at least 24 hours. Very annoying how H.I.'s works. The rooms need a bult in safe.
I'll be back...

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrMarcR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manheim
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 28, 2012

This H.I. was clean and well kept. The restaurant and hotel were very Italian themed. It was not an enormous hotel, and felt cozy. The ladies at the bar and restaurant were all very pleasant and happy to talk with us. They serve a good late night pizza! The room was clean, spacious, had clean sheets, the bathroom was nice and clean and had ample hot water. Essentially everything as it should be, without being overly fancy. We went into the half indoor half outdoor pool, it was kept very clean also. The hotel isn't nearby what I'd call a cultural center, but there was some shopping down the street a couple block (big box stores and strip malls etc). The location in the sort-of business park section of town was sort of out of the way, but at least relatively quiet from major roadway or highway traffic. There are sidewalks on almost every road in that part of town, even on the busier road so you can walk to some places. It was quiet in our room.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeMansGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 26, 2012

This was a nice, clean hotel that provided the basics for a business trip. It has a small, basic workout room and a pool. The restaurant is a little pricey, but the service is very good. For the few of us that still don't travel with laptops, it has a common computer with printer useful for boarding passes or other, brief miscellaneous tasks.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Curious88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 25, 2012

This one of the places that when you enter the lobby you know it will be good.
Got all what you need for your business trip (when you are out most of the day): welcoming staff, free and fast wireless connection, breakfast and above all clean and
well-appointed rooms.
It is not centrally located but has a good in-house Italian restaurant.
Will stay there again.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eshech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 27, 2012

A business colleague and I ended up at this Holiday Inn after using another web-site to get a "deal". Unfortunately, the hotel turned out to be anything but.

What you do get is an older Holiday Inn, a hotel restaurant, and rooms which appear to have been re-done sometime in the recent past. What you don't get in my opinion is what other reviewers have described as "The Best in the U.S." and "A Great Place to Stay". Clean rooms and clean sheets aren't something that set aside a hotel as "Excellent", but something which customers should expect as a minimum.

As far as value goes, while perhaps better rates are available on weekends or during different times of the year, our rate was no great value, as was only slightly below that of nicer and newer options in the market.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChrisJones5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Cleveland - Mayfield, responded to this review, April 28, 2012
Dear ChrisJones5,

Thank you for your review and for your stay. I am sorry that we fell below your expectations. We are hospitality professionals and strive to be the best. Your comments will be looked into. If there is anything you need next time you stay with us, Please do not hesitate to let us know.

Katie J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio, United States
2 reviews
Reviewed January 26, 2012

I have office's all over the united state's and spend a lot of time traveling, I have to say I enjoy my stay here the most. Whenever I'm in Cleveland, management and the staff go out of their way to assure that my needs are attended to in every way. Thanks Tiffany your the best!

Room Tip: I always prefer the executive suits
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aone T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cleveland - Mayfield

Property: Holiday Inn Cleveland - Mayfield
Address: 780 Beta Dr, I-271 & Wilson Mills Road, Mayfield, OH 44143-2328
Phone Number:
Location: United States > Ohio > Mayfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Mayfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland - Mayfield 3*
Number of rooms: 115
Official Description (provided by the hotel):
Holiday Inn Cleveland-Mayfield is Mayfield Village s jewel. Located in Cleveland s eastern suburbs at Wilson Mills and I-271, there is quick access to I-480 and I-90.This sophisticated hotel lobby greets you with fine woodworking and a glowing fireplace. Our hotel restaurant, Alfredo s at the Inn, encompasses a 40-year Cleveland tradition in great Italian and American dining. Enjoy the cozy cocktail lounge with the late night menu and our famous homemade desserts. We offer close proximity to Cleveland s finest shopping at Legacy Village and Beachwood Place mall. Stay with us when visiting Quicken Loans Arena, Jacob s Field, Cleveland Browns Stadium, The Cleveland Museum of Art, Cleveland Museum of Natural History, Great Lakes Science Center, Cleveland Metroparks Zoo, institutions such as Case Western Reserve University, Ursaline College, John Carroll University, Cleveland Institute of Art. Enjoy many leisure activities while visiting Cleveland. Our neighboring activities include Stonewater and Manikiki Golf Courses, Cain Park. The Holiday Inn Cleveland - Mayfield is minutes from Progressive Insurance, Phillips, Rockwell Automation, Eaton Corporation, Parker Hannifin, Hillcrest Hospital and The Cleveland Clinic. The newly renovated Holiday Inn Cleveland-Mayfield, is a hotel that boasts quality, service and location as only a few reasons to stay with us when visiting the Cleveland area. ... more   less 
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Also Known As:
Holiday Inn Cleveland - Mayfield Hotel Mayfield
Holiday Inn Mayfield Village
Cleveland Holiday Inn
Holiday Inn Cleveland - Mayfield Ohio

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